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Dell Certified Systems Expert Jobs (NOW HIRING)

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Possess Dell Certified Systems Expert (DCSE) Certification. * Possess Apple Certified Support Professional (ACSP) 10.10 Certification or a minimum of three (3) years of experience supporting Mac OS ...

ManTech

Unmanned Aerial Systems Expert

Washington, DC · Hybrid

$116K - $194K/yr

MANTECH seeks a career and customer-oriented Unmanned Aerial Systems Expert to join our team in ... War Acquisition University (WAU) or DHS System Engineering or Test and Evaluation Certifications ...

Dell

Senior Systems Engineer

Charlotte, NC

$97K - $132K/yr

... expert Systems Engineering team always steps up to the mark. We lead the development and ... Dell Technologies solution for our customers using the full range of company products and services.

Dell

Senior Systems Engineer

Jacksonville, NC · On-site

$94K - $129K/yr

... expert Systems Engineering team always steps up to the mark. We lead the development and ... Dell Technologies solution for our customers using the full range of company products and services.

Dell

Senior Systems Engineer

Durham, NC

$101K - $138K/yr

... expert Systems Engineering team always steps up to the mark. We lead the development and ... Dell Technologies solution for our customers using the full range of company products and services.

Dell

Senior Systems Engineer

Raleigh, NC

$101K - $139K/yr

... expert Systems Engineering team always steps up to the mark. We lead the development and ... Dell Technologies solution for our customers using the full range of company products and services.

Dell

Senior Systems Engineer

Wilmington, NC

$97K - $133K/yr

... expert Systems Engineering team always steps up to the mark. We lead the development and ... Dell Technologies solution for our customers using the full range of company products and services.

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All JobsDell Certified Systems Expert Jobs

Dell Certified Systems Expert information

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$56K

$124.7K

$176K

How much do dell certified systems expert jobs pay per year?

As of Aug 10, 2026, the average yearly pay for dell certified systems expert in the United States is $124,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,000.00 per year, depending on experience, location, and employer.

What are some common challenges Dell Certified Systems Experts face when integrating new hardware into existing IT infrastructures?

Dell Certified Systems Experts often encounter challenges such as ensuring compatibility between new Dell hardware and legacy systems, minimizing downtime during migrations, and configuring systems to meet specific organizational requirements. Effective communication with stakeholders and thorough pre-deployment planning are essential to address these issues. Additionally, staying updated on Dell's latest technologies and best practices helps experts troubleshoot and resolve integration problems efficiently.

What is a Dell Certified Systems Expert?

A Dell Certified Systems Expert is an IT professional who has earned certification from Dell Technologies, demonstrating advanced expertise in Dell hardware, software, and solutions. These experts are skilled in installing, configuring, troubleshooting, and maintaining Dell servers, storage, and networking products. The certification is highly valued by employers seeking professionals who can ensure the optimal performance and reliability of Dell systems within an organization. Achieving this certification often involves passing rigorous exams and staying up-to-date with the latest technologies from Dell.

What are the key skills and qualifications needed to thrive as a Dell Certified Systems Expert, and why are they important?

To thrive as a Dell Certified Systems Expert, you need in-depth knowledge of Dell enterprise solutions, server and storage configuration, and a relevant Dell certification such as the Dell EMC Proven Professional. Expertise with Dell OpenManage, PowerEdge servers, SAN/NAS systems, and familiarity with virtualization platforms and backup solutions are typically required. Strong problem-solving, communication, and customer service skills help you effectively address client needs and collaborate with IT teams. These skills ensure optimal system performance, minimize downtime, and deliver high-value support in complex IT environments.

What is the difference between Dell Certified Systems Expert vs Dell Certified Systems Expert?

CriteriaDell Certified Systems Expert

Since the question compares the same job title, Dell Certified Systems Expert, there is no difference between the two. Both refer to professionals certified by Dell to demonstrate expertise in Dell systems and solutions. They typically work in IT support, system integration, and technical consulting within organizations that utilize Dell hardware. This certification validates skills in deploying, managing, and troubleshooting Dell systems, making it a valuable credential for IT professionals in the industry.

More about Dell Certified Systems Expert jobs
What job categories do people searching Dell Certified Systems Expert jobs look for? The top searched job categories for Dell Certified Systems Expert jobs are:
Dell Certified Systems Expert jobs near you
Infographic showing various Dell Certified Systems Expert job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $124,732 per year, or $60 per hour.

Senior Help Desk Specialist

Hirekeyz Inc

Baltimore, MD • On-site

Contractor

Re-posted 17 days ago

Job description

Role: Senior Help Desk Specialist

Location: Baltimore, MD 21202 (On-site with Hybrid)

Duration: Long Term Contract

Job Description:
The candidate may be required to work on-site or remotely on specific days as determined by MHBE. MHBE seeks Senior Help Desk Specialists to provide IT software, hardware installation, maintenance, support, and Help Desk services, including resolving issues with software installations on desktops, laptops, mobile devices, and other help desk related technical support services.

Duties / Responsibilities:

  • Utilize knowledge and technical expertise of computer systems and general network and infrastructure administration skills to perform hardware configuration management, system testing, software upgrades, troubleshooting, and provide quality end-user support.
  • Utilize ticketing systems to answer user questions, solve desktop/laptop and computing issues, if necessary, direct support calls to the appropriate technical team member for resolution.
  • Provide telephone and online remote software/computer troubleshooting support for local and offsite users to resolve network, computer, and software issues.
  • Provide desk-side assistance, including troubleshooting and replacing desktop and peripheral equipment.
  • Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Ensure all tickets worked to include clear documentation of the problem, solution, end-user identity, completion time, end-user satisfaction, and other technical metrics.
  • Analyze and assess equipment and performance degradation, including determination of hardware, software, and/or other technical changes necessary.
  • Provide assistance in maintaining inventory control and location records of State-owned IT equipment, software and disposal of property as required.
  • Collect statistics on hardware, software, system problems, security incidents, maintenance service calls, and user base.
  • Provide daily and weekly status reports of ongoing efforts.
  • Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Minimum Qualifications:

  • A minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications.
  • A minimum of three (3) years of experience using JIRA, Service now or other help desk ticketing applications.
  • A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
  • A minimum of three (3) years of experience managing enterprise antivirus solutions.
  • Proficiency in using MS Active Directory, Microsoft Windows Server, MS Office Suite products, Enterprise Application and experience with Google Suite.
  • Experience supporting desktop and laptop operating systems using Windows 11, Linux and MAC OS.
  • Experience managing Multi-Function-Printers such as Lexmark/HP/Canon/Konica etc.
  • Experience in network technologies such as LAN and WAN, network protocols such as TCP/IP, UDP, and DHCP, and network devices like routers, switches, firewalls, or servers.
  • Possesses excellent communication skills to handle a diverse team of stakeholders requesting technical support tactfully.
  • Ability to learn new technical concepts quickly and stay abreast of current trends.
  • Ability to lift and carry desktop equipment such as laptops, computers, and monitors.
  • Ability to work collaboratively with various technical teams, business users, managers, and other non-technical staff.

Preferred Qualifications:

  • A minimum of five (5) years of experience managing Active Directory Environment or Servers.
  • Experience as a Service Desk Administrator of JIRA or other similar products.
  • Experience with using ServiceNow IT Service Management suite or equivalent.
  • Possess Dell Laptop and Desktop certification.
  • Possess Dell Certified Systems Expert (DCSE) Certification.
  • Possess Apple Certified Support Professional (ACSP) 10.10 Certification or a minimum of three (3) years of experience supporting Mac OS/Apple systems in enterprise active directory environments.
  • Possess Microsoft Certified Solutions Expert certification or a minimum of five (5) years of experience managing an Active Directory environment.
  • Possess Cisco Certified Network Associate (CCNA) or Juniper Certifications.
  • Possess any Endpoint Protection Certificate or hands-on experience managing McAfee EPO or similar encryption Tools.
  • Experience working with the Project Management Office (PMO) processes, policies, and procedures.