As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior ...
As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior ...
Client Strategy & Delivery Leader | Retail & Commerce Media
Raleigh, NC · On-site
$132K - $338K/yr
Manage engagement health across scope, resourcing, timeline, and commercial performance by ... delivery * 4+ years in a consultative role selling skills , building trust and presenting to C ...
New
Client Strategy & Delivery Leader | Retail & Commerce Media
Raleigh, NC · On-site
$132K - $338K/yr
Manage engagement health across scope, resourcing, timeline, and commercial performance by ... delivery * 4+ years in a consultative role selling skills , building trust and presenting to C ...
New
Our delivery models are tailored to meet each client's unique requirements. Engineering as a ... project manager which should include structured planning, reporting, and risk management ...
Our delivery models are tailored to meet each client's unique requirements. Engineering as a ... project manager which should include structured planning, reporting, and risk management ...
Delivery Management Engineer III- AI & Engineering Join our AI & Engineering team in transforming ... project manager which should include structured planning, reporting, and risk management ...
Delivery Management Engineer III- AI & Engineering Join our AI & Engineering team in transforming ... project manager which should include structured planning, reporting, and risk management ...
District Manager
Youngsville, NC · On-site
Develops the district staff and management team within the district to deliver legendary customer experiences. * Drives the implementation of company programs by motivating and supporting the staff ...
District Manager
Youngsville, NC · On-site
Develops the district staff and management team within the district to deliver legendary customer experiences. * Drives the implementation of company programs by motivating and supporting the staff ...
Building Agents from scratch Thanks & Regards, John Stanley - Sr. BDM / Delivery Manager Maintec Technologies Inc 8801 Fast Park Drive, Ste. 301, Raleigh, NC 27617 Mobile: +1 (919) 267-1887 / +91 ...
Building Agents from scratch Thanks & Regards, John Stanley - Sr. BDM / Delivery Manager Maintec Technologies Inc 8801 Fast Park Drive, Ste. 301, Raleigh, NC 27617 Mobile: +1 (919) 267-1887 / +91 ...
Appliance Installer | Delivery Driver | Owner Operator | Box Truck | 1099 Contractor | Final Mile | Home Delivery | Appliance Installation Owner Operator Route Opportunity Appliance Delivery ...
Appliance Installer | Delivery Driver | Owner Operator | Box Truck | 1099 Contractor | Final Mile | Home Delivery | Appliance Installation Owner Operator Route Opportunity Appliance Delivery ...
AWS SysOps-, DevOps Engineer
Raleigh, NC · On-site
... Delivery Manager, To Director. The path is there and it is my number one priority to grow you into each position as quickly as possible. Scaling our people to scale the company
AWS SysOps-, DevOps Engineer
Raleigh, NC · On-site
... Delivery Manager, To Director. The path is there and it is my number one priority to grow you into each position as quickly as possible. Scaling our people to scale the company
... Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech ...
... Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech ...
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite ... Manage the drafting and dissemination of fund accounting policies, including ongoing updates for ...
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite ... Manage the drafting and dissemination of fund accounting policies, including ongoing updates for ...
Market Delivery Warehouse Associate - Nights
$14.25 - $17/hr
What You Will Do Market Delivery Warehouse Associates are responsible for unloading and staging XDT deliveries, managing inventory by utilizing warehouse management system (WMS), assembling products ...
Market Delivery Warehouse Associate - Nights
$14.25 - $17/hr
What You Will Do Market Delivery Warehouse Associates are responsible for unloading and staging XDT deliveries, managing inventory by utilizing warehouse management system (WMS), assembling products ...
The Opportunity Digital Delivery Program Manager Are you passionate about connecting technology, data, and project delivery to drive meaningful business impact? RS&H is seeking a Digital Delivery ...
The Opportunity Digital Delivery Program Manager Are you passionate about connecting technology, data, and project delivery to drive meaningful business impact? RS&H is seeking a Digital Delivery ...
Delivery Driver
Durham, NC · On-site
$16.25 - $20.25/hr
Bakery Manager Status: Part TimeRESPONSIBILITIES * Working with Bakery Manager and bakers in a fast moving, dynamic workplace. * Loading, transporting, and delivering products to our customers in a ...
Quick apply
Delivery Driver
Durham, NC · On-site
$16.25 - $20.25/hr
Bakery Manager Status: Part TimeRESPONSIBILITIES * Working with Bakery Manager and bakers in a fast moving, dynamic workplace. * Loading, transporting, and delivering products to our customers in a ...
Report any issues promptly to management * Start and end your day at Amazon Station DRT9 Qualifications As a Delivery Driver, You'll Need to: * Be 21+ years old * Have a valid driver's license
Quick apply
Report any issues promptly to management * Start and end your day at Amazon Station DRT9 Qualifications As a Delivery Driver, You'll Need to: * Be 21+ years old * Have a valid driver's license
Report any issues promptly to management * Start and end your day at Amazon Station DRT9 Qualifications As a Delivery Driver, You'll Need to: * Be 21+ years old * Have a valid driver's license
Quick apply
Report any issues promptly to management * Start and end your day at Amazon Station DRT9 Qualifications As a Delivery Driver, You'll Need to: * Be 21+ years old * Have a valid driver's license
Delivery Specialist
Pittsboro, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Pittsboro, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Angier, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Angier, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Driver
Fuquay Varina, NC · On-site
$14 - $20/hr
Cash management; planning and organization; effective communication Benefits * 401K Program * Flexible schedule * Employee discount * Competitive mileage rate
Delivery Driver
Fuquay Varina, NC · On-site
$14 - $20/hr
Cash management; planning and organization; effective communication Benefits * 401K Program * Flexible schedule * Employee discount * Competitive mileage rate
Cash management; planning and organization; effective communication Benefits * 401K Program * Flexible schedule * Employee discount * Competitive mileage rate
Cash management; planning and organization; effective communication Benefits * 401K Program * Flexible schedule * Employee discount * Competitive mileage rate
Delivery Specialist
Raleigh, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Raleigh, NC · On-site
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Manager information
See Raleigh, NC salary details
$30.1K - $42.2K
19% of jobs
$45.1K is the 25th percentile. Wages below this are outliers.
$42.2K - $54.3K
25% of jobs
The median wage is $59K / yr.
$54.3K - $66.3K
15% of jobs
$66.3K - $78.4K
8% of jobs
$78.4K - $90.4K
5% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$90.4K - $102.5K
4% of jobs
$102.5K - $114.6K
4% of jobs
$114.6K - $126.6K
5% of jobs
$126.6K - $138.7K
5% of jobs
$138.7K - $150.8K
5% of jobs
$150.8K - $162.8K
3% of jobs
$30.1K
$80.9K
$162.8K
How much do delivery manager jobs pay per year?
What is the difference between Delivery Manager vs Project Manager?
| Aspect | Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing the delivery of products or services to clients, ensuring timely and quality delivery | Planning, executing, and closing projects within scope, time, and budget |
| Certifications | PMP, Agile certifications, Scrum Master | PMP, PRINCE2, Agile certifications |
| Work Environment | Client-facing, cross-functional teams, often in IT or software development | Project teams, internal departments, various industries including IT, construction, marketing |
| Key Responsibilities | Managing delivery timelines, coordinating teams, client communication | Defining project scope, managing resources, risk management |
While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.
What are the key skills and qualifications needed to thrive as a Delivery Manager, and why are they important?
What do delivery managers do?
What does a Delivery Manager do?
What is the highest paid delivery job?
How does a Delivery Manager typically collaborate with cross-functional teams to ensure project success?
How much do delivery managers get paid?
What Is a Delivery Manager?
A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.
What is the role of a delivery manager?

Full-time
Medical, Dental, Vision, PTO
Posted 5 days ago
Job description
Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior leadership, the Service Delivery Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption.
What You'll Do:
- Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential issues before they affect the customer, mitigating churn risk, safeguarding revenue, and ensuring a seamless experience. Additionally, you will be responsible for preparing meeting materials, including slide decks and agendas, to facilitate productive discussions and align on goals and strategies.
- Collaborate with internal teams, such as Product and Operations, to address customer challenges, highlighting areas for improvement and assisting in the identification of potential innovations.
- Leverage in-depth technical knowledge to share best practices with customers to help them effectively utilize our services while identifying and alerting on potential risks, minimizing downtime and potential revenue loss.
- Facilitate root cause analysis and problem-solving initiatives by partnering with Product, Operations, and Development teams to tackle complex customer issues and put preventive measures in place.
- Relay customer feedback to leadership, providing insight about potential product and service enhancements.
- Serve as key contact within the Operations department to facilitate smooth interaction among teams, ensuring timely response and solution delivery for customer requests.
- Identify and suggest improvements to existing processes to enhance customer experience and operational efficiency.
- Collaborate with internal teams and leadership to implement new processes and tools that enhance service delivery and boost customer satisfaction, to support operational excellence.
- Engage with a diverse range of clients and internal teams, valuing different perspectives and fostering cooperation to achieve positive outcomes.
- At times, they may be required to join and lead after-hours conference bridges in the event of a major service outage or event.
- Some travel is required to client site(s), both domestic and (potentially) international.
What You Need:
- Education: 4 Year college degree required
- Experience: 3+ years experience in customer-facing account management or program management role, with strategic customers. Familiarity with customers generating significant annual revenue. Experience in engaging with leadership and contributing to C-Level discussions.
- Knowledge: The ideal candidate will be familiar with Program Management, VoIP, VoIP routing, Local Number Portability (LNP), and account management experience.
- Skills: Experience managing complex and challenging relationships with large ($10 Million USD annual revenue) customers, Management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk), Google Suite.
Bonus Points:
- Experience: The candidate would demonstrate a strong history of customer management and support. 3+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications, VoIP, 9-1-1 VoIP, PSAP experience, or 9-1-1 dispatch experience.
- Knowledge: Knowledge of VoIP and VoIP 9-1-1 familiarity is strongly preferred. The ideal candidate will demonstrate an understanding of SIP routing and terminology. Knowledge of LNP (Local Number Portability), and familiarity in working with wholesale scaled businesses.
The Whole Person Promise:
At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well...
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.
Applicant Privacy Notice
About Bandwidth
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Raleigh, NC, US
Year founded
1999