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Debt Collector Agent information

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How much do debt collector agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for debt collector agent in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Debt Collector Agent vs Credit Analyst?

AspectDebt Collector AgentCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or debt collection firmsBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsIn credit risk assessment and lending decisions
Common Search & Comparison IntentUnderstanding roles in debt collectionEvaluating creditworthiness and financial analysis

While both roles involve financial interactions, a Debt Collector Agent focuses on recovering unpaid debts, often working in collections agencies or banks. A Credit Analyst assesses credit risk to help lenders make informed decisions. The roles differ in credentials, work environment, and industry focus, but both are essential in financial services.

How to become a debt collector agent?

To become a debt collector agent, candidates typically need a high school diploma or equivalent and must pass a background check. Many employers require knowledge of debt collection laws and may prefer prior experience or training in customer service or collections; some regions also require licensing or certification. Strong communication skills and the ability to handle difficult conversations are essential for success in this role.

What qualifications do I need to be a debt collector agent?

To become a debt collector agent, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws and regulations are important; some employers may require training or certification in debt collection practices.

What cities are hiring for Debt Collector Agent jobs?

Cities with the most Debt Collector Agent job openings:

What states have the most Debt Collector Agent jobs?

States with the most job openings for Debt Collector Agent jobs include:

What are popular job titles related to Debt Collector Agent jobs?

For Debt Collector Agent jobs, the most frequently searched job titles are:

Debt Collector Agent jobs near you
Infographic showing various Debt Collector Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,249 per year, or $18.4 per hour.

Account Manager I - Covered Care

Las Vegas, NV • On-site

The Hankey Group
Finance and Insurance • 11 - 50 employees
Learn more about The Hankey Groupexternal

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Covered Care | Mid to Late-Stage Collections
Las Vegas, NV| On-site

Why Covered Care?
  •  Base Pay:
    •  $19.50 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance.
    • *Incentive:
      • If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
      • * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.

     

    What You’ll Do:

    The 60-Day Collector plays a key role in helping Westlake Financial reduce delinquencies and protect our portfolio. You’ll work with customers whose accounts are 31–60 days past due, using communication, problem-solving, and persistence to find workable solutions and prevent loan losses.

    • Negotiate with customers to develop payment plans that fit their individual situations.
    • Meet and exceed daily and monthly goals while maintaining quality and compliance standards.
    • Make outbound calls that lead to successful payments or timely arrangements to resolve delinquencies.
    • Collaborate with teammates and contribute to the department’s overall success.
    • Manage a high volume of calls efficiently and professionally in a fast-paced environment.
    • Use skip-tracing tools to locate customers or collateral when needed.
    • Reduce delinquency within your assigned queue and contribute to department-wide goals.
    • Follow company policies and quality standards to ensure accuracy, compliance, and excellent customer experiences.

    What We’re Looking For:

    • Type at least 35 WPM with strong computer and data-entry skills.
    • Excellent communication and negotiation abilities with professional phone etiquette.
    • Flexible schedule – willing to work overtime and weekends when needed.
    • Able to multitask and stay organized in a fast-paced environment.
    • Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
    • Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications.
    • Team-oriented with a positive, dependable attitude.
    • 2+ years of experience in a collections environment preferred.
    • High school diploma or equivalent required.

    FULL TIME BENEFITS

    • Medical, Dental, and Vision benefits 
    • Life Insurance and Long-term disability plans 
    • Flexible Spending Account 
    • 401K matching 
    • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
    • Wellness Programs 
    • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
    • Career Path Opportunities 
    • Discounts on Parks, Museums, Movie Tickets, and Attractions 
    • Employee Loan Assistance  
    • Annual Flu Shot
    • Paid Vacations Days 
    • Paid Sick days 
    • Paid holidays 
    • HGym (available in our Los Angeles, CA & Dallas,TX office) 
    • Rental Car Discounts, Dell Member Purchase Program 
    • UKG Wallet 

    ABOUT US

    Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.  

    Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B.  We have business relationships in all 50 states, including Puerto Rico.  We are looking to acquire talented individuals as we expand our market share.  Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. 

    ACKNOWLEDGMENTS

    We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

    We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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