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Debt Collection Jobs in Rochester, NY (NOW HIRING)

Treasurer

Rochester, NY ยท On-site

Maintain documentation related to company debt, credit facilities, guarantees, and other financing ... Review customer payment patterns and identify potential collection risks. * Monitor accounts ...

Treasurer

Rochester, NY ยท On-site

Maintain documentation related to company debt, credit facilities, guarantees, and other financing ... Review customer payment patterns and identify potential collection risks. * Monitor accounts ...

Treasurer

Rochester, NY ยท On-site

Maintain documentation related to company debt, credit facilities, guarantees, and other financing ... Review customer payment patterns and identify potential collection risks. * Monitor accounts ...

Treasurer

Rochester, NY ยท On-site

Maintain documentation related to company debt, credit facilities, guarantees, and other financing ... Review customer payment patterns and identify potential collection risks. * Monitor accounts ...

Empower business debtors with a seamless, professional collections experience to maximize ... collection regulations. * Escalate accounts appropriately for legal placement, dispute review, or ...

Empower business debtors with a seamless, professional collections experience to maximize ... collection regulations. * Escalate accounts appropriately for legal placement, dispute review, or ...

Collections Specialist

Rochester, NY ยท On-site

$24 - $25/hr

This position focuses on managing consumer and commercial collection efforts, maintaining accurate account records, and partnering with internal teams to resolve outstanding balances efficiently. The ...

Collections Specialist

Victor, NY ยท On-site

$25 - $26.50/hr

This Contract position focuses on maintaining healthy cash flow by managing customer accounts, resolving payment issues, and coordinating collection activities across commercial and consumer ...

Collections Assistant

Rochester, NY ยท On-site

$21 - $25/hr

The Strong owns and cares for the world's most comprehensive collection of toys, dolls, board games, video games, puzzles, game show materials, books, documents, and other historical materials ...

New

Representative - Field Customer Service

Rochester, NY ยท On-site

$15.75 - $21.50/hr

Handles collection activities, DSS transactions, turn-on/shut-off requests, and billing inquiries for walk-in customers in one of RG&Es Customer Offices. Uses customer service skills and training to ...

Showing results 41-60

Debt Collection information

See Rochester, NY salary details

$7

$22

$35

How much do debt collection jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for debt collection in Rochester, NY is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.22 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in Rochester, NY?

For Debt Collection jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Debt Collection jobs?

Cities near Rochester, NY with the most Debt Collection job openings:

Infographic showing various Debt Collection job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Temporary. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $47,194 per year, or $22.7 per hour.

Full-time

Posted 8 days ago


Job description

Job Type
Full-time
Description
Treasurer
Department: Finance & Accounting
Reports To: Chief Financial Officer (CFO)
Location: Manufacturing Facility
Employment Type: Full-Time, Exempt
Position Summary
The Treasurer is responsible for managing the company's financial resources, liquidity, banking relationships, cash flow, and financial risk. This position plays a key role in ensuring the organization maintains adequate cash to support manufacturing operations while maximizing the use of company funds and maintaining strong financial controls.
The Treasurer will work closely with the CFO, accounting team, executive leadership, banking partners, insurance providers, and other financial institutions. The ideal candidate is highly analytical, organized, detail-oriented, and comfortable working in a fast-paced manufacturing environment where financial decisions directly support operational needs and business growth.
Essential Duties & Responsibilities
Cash & Treasury Management
  • Manage daily cash position and short-term liquidity requirements.
  • Monitor cash receipts, disbursements, and overall cash flow.
  • Prepare and maintain short- and long-term cash flow forecasts.
  • Ensure adequate liquidity is available to support payroll, vendors, capital expenditures, and other operating requirements.
  • Recommend strategies for optimizing excess cash and minimizing borrowing costs.
  • Monitor company bank accounts and coordinate transfers between accounts as needed.
  • Review and approve banking transactions in accordance with company authorization policies.
  • Maintain appropriate segregation of duties and internal controls over cash.

Banking & Financial Institution Relationships
  • Manage day-to-day relationships with banks and other financial institutions.
  • Coordinate banking services, account openings/closures, authorized signers, and treasury management services.
  • Assist with negotiations involving banking fees, interest rates, credit facilities, and other financial services.
  • Monitor compliance with loan and credit agreements.
  • Maintain documentation related to company debt, credit facilities, guarantees, and other financing arrangements.
  • Serve as a key point of contact with lenders and financial institutions.

Accounts Receivable & Accounts Payable Oversight
  • Monitor accounts receivable collections and working capital trends.
  • Review customer payment patterns and identify potential collection risks.
  • Monitor accounts payable activity and vendor payment requirements.
  • Work with Accounting and Operations to optimize payment timing while maintaining strong vendor relationships.
  • Assist with establishing appropriate customer credit limits and payment terms.
  • Monitor days sales outstanding (DSO), days payable outstanding (DPO), and other working capital metrics.

Financial Planning & Analysis
  • Assist the CFO with financial forecasting, budgeting, and cash flow planning.
  • Analyze financial trends and identify opportunities to improve cash flow and profitability.
  • Provide management with regular reporting regarding cash, working capital, debt, and liquidity.
  • Support financial analysis related to capital expenditures and major business investments.
  • Assist with financial modeling for acquisitions, expansion projects, equipment purchases, and other strategic initiatives.

Debt & Capital Management
  • Monitor the company's debt portfolio and scheduled payments.
  • Maintain accurate records of loans, lines of credit, leases, and other financing arrangements.
  • Assist with refinancing activities and financing negotiations.
  • Evaluate financing alternatives for equipment purchases and capital projects.
  • Monitor compliance with financial covenants and reporting requirements.

Risk Management & Insurance
  • Assist with management of the company's commercial insurance programs, including property, casualty, workers' compensation, liability, and other applicable coverages.
  • Coordinate with insurance brokers and carriers regarding renewals, claims, certificates, and coverage requirements.
  • Assist with identifying and mitigating financial and operational risks.
  • Monitor exposure to interest rate, credit, liquidity, and other financial risks.
  • Support the CFO and executive team in developing appropriate risk management strategies.

Internal Controls & Compliance
  • Develop, maintain, and monitor treasury-related policies and procedures.
  • Ensure appropriate controls are in place over cash, banking activities, credit, and financial transactions.
  • Assist with internal and external audits as needed.
  • Maintain accurate and complete treasury records and supporting documentation.
  • Ensure compliance with applicable financial policies, banking requirements, loan covenants, and company procedures.

Manufacturing & Operational Support
  • Develop an understanding of the company's manufacturing operations, working capital cycle, inventory requirements, and capital equipment needs.
  • Partner with Operations, Purchasing, Sales, and Accounting to understand factors affecting cash flow.
  • Analyze the financial impact of inventory levels, customer payment terms, vendor terms, and capital expenditures.
  • Support management in evaluating major equipment purchases and facility investments.
  • Identify opportunities to improve working capital throughout the manufacturing organization.

Leadership & Collaboration
  • Partner closely with the CFO and accounting team on financial strategy and planning.
  • Collaborate with Operations, Purchasing, Sales, and Human Resources as necessary to support company objectives.
  • Maintain strong relationships with external banking, lending, insurance, and financial partners.
  • Promote a culture of financial discipline, accountability, and strong internal controls.
  • Provide guidance and support to accounting personnel regarding treasury-related activities.

Qualifications
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required.
  • 5+ years of progressive experience in treasury, finance, accounting, or financial management.
  • Manufacturing or other operationally complex industry experience strongly preferred.
  • Strong understanding of cash management, banking, working capital, and financial controls.
  • Experience managing banking relationships and credit facilities.
  • Strong analytical and problem-solving skills.
  • Advanced Excel skills and experience with ERP/accounting systems.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to work independently while effectively collaborating with executive leadership and cross-functional teams.

Preferred Qualifications
  • Certified Treasury Professional (CTP), CPA, MBA, or similar credential.
  • Experience with a privately held manufacturing company.
  • Experience with equipment financing, lines of credit, commercial lending, or other manufacturing-related financing.
  • Experience with ERP systems and financial reporting tools.
  • Knowledge of manufacturing working capital metrics and cost structures.

Key Performance Indicators
Success in this position will be measured by:
  • Accurate and timely cash flow forecasting.
  • Effective management of company liquidity.
  • Optimization of cash balances and borrowing costs.
  • Strong banking and lender relationships.
  • Effective working capital management.
  • Timely debt and covenant compliance.
  • Strong treasury-related internal controls.
  • Reduction of unnecessary financial costs and risks.
  • Accurate and timely financial information provided to management.

Physical & Work Environment
This position primarily works in an office environment within a manufacturing facility. Periodic interaction with the manufacturing floor, operations personnel, vendors, banking partners, and other external stakeholders may be required.