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Debt Collection Jobs in Michigan (NOW HIRING)

Encore Capital Group

Staff Counsel II

Troy, MI · On-site

$125 - $150/hr

This person provides legal advice in connection with the company's business operations and supports corporate compliance with laws and regulations governing debt collection and related activities.

KLA-Belgium

Analyst, Collections

Ann Arbor, MI · On-site

$80 - $100/hr

Perform proactive collection activities through phone calls, emails, customer portals, and meetings ... debt assistance, tuition reimbursement program, development and career growth opportunities and ...

University of Michigan Credit Union

Collector

Ann Arbor, MI

$16.75 - $22.25/hr

... collection activities, including delinquent and charged-off loans and shares, NSF checks, and ... The Collector is also responsible for related legal action, settlement and debt workout situations ...

Arka Infotech Inc

SAP IS U FICA Consultant

Marquette, MI · On-site

... Collection Strategies with BRF/BRFplus is also needed. Consultant also needs experience with Customer account maintenance, Incoming payments, Outgoing payments, Dunning, Bad Debt/Write-off, Clearing ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$17.25 - $23.50/hr

... debt, or preventing collections action. Experience in collections and working through forbearance modifications or related legal processes as an alternative to traditional collection methods is ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

... debt, or preventing collections action. Experience in collections and working through forbearance modifications or related legal processes as an alternative to traditional collection methods is ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

... debt, or preventing collections action. Experience in collections and working through forbearance modifications or related legal processes as an alternative to traditional collection methods is ...

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Debt Collection information

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$31

How much do debt collection jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for debt collection in Michigan is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.95 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in Michigan?

For Debt Collection jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Michigan look for?

The top searched job categories for Debt Collection jobs in Michigan are:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,690 per year, or $20 per hour.

Staff Counsel II

Troy, MI • On-site

Midland Credit Management, Inc.
1 - 5K employees
Learn more about Midland Credit Management, Inc.external

Full-time

Medical, PTO

Re-posted 22 days ago

Key responsibilities

  • Draft, review, and file legal pleadings related to collection litigation.

  • Manage and resolve collection litigation matters, including negotiating settlements and representing the company in hearings, trials, and mediations.

  • Provide legal support and advice to ensure compliance with laws and regulations governing debt collection and related activities.

Midland Credit Management rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Applicants must have current authorization to work in the United States on a full-time basis.
The Staff Counsel II drafts, reviews and files legal pleadings. This person also manages and resolves collection litigation, provides legal support for the collections litigation business unit, and interacts with outside counsel as necessary. This person provides legal advice in connection with the company's business operations and supports corporate compliance with laws and regulations governing debt collection and related activities. The Staff Counsel II may also supervise non-legal personnel within the office.
RESPONSIBILITIES
Create, review, direct and resolve collection litigation matters cost-effectively by working with business clients and legal support staff.
Maintain and enhance company reputation with courts, venders, outside counsel, and consumers. Limit company exposure through effective advocacy on behalf of the Company in hearings, trials, and mediations. Negotiate with opposing counsel, conduct discovery and respond to discovery and prepare and attend hearings and trials.
Represent client in highly contested cases, counterclaims, appeals and cross claims.
Ensure adherence to Consumer Bill of Rights by enforcing relevant company policies. Determine appropriate settlements with consumers experiencing temporary or permanent hardships and communicate with consumer and counsel to encourage financial recover.
Assist with special projects.
Provide legal advice to company to support compliance with federal, state, and local laws.
Perform other duties, as assigned.
MINIMUM REQUIREMENTS
Michigan State Bar completed
FIELD OF STUDY: JD degree from an accredited law school
EXPERIENCE: 3+ years legal work experience.
CERTIFICATION(S): Juris Doctorate
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
  • Strong execution skills; highly accurate in both written and verbal communication
  • Strong strategic thinking, problem-solving, and analytical skills
  • Ability to make sound judgment and exercise discretion on legal matters
  • Demonstrates strong attention to detail
  • Strong business acumen

PREFERRED QUALIFICATIONS
EDUCATION: Master's or Advanced FIELD OF STUDY: JD degree from an accredited law school
EXPERIENCE: 3+ years legal work experience
CERTIFICATION(S): Juris Doctorate
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
  • Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent with detail and analytical, accuracy and follow-through abilities
  • Experience with legal case management software
  • Experience managing or training paralegals and legal assistants

#LI-MCM
If you are wondering why you should work for us, here is something to help you decide:
  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
  • Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
  • Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.

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