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Debt Collection Jobs in Michigan (NOW HIRING)

Law Firm

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Law Firm Collections Manager

Southfield, MI · On-site

$68K - $75K/yr

Knowledge of the Fair Debt Collection Practices Act and other applicable federal and state law and regulations governing debt collection, consumer protection, and billing practices, or the ability to ...

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

No prior debt collection experience required -- we will train you! Responsibilities * Track assigned accounts to identify outstanding debts. * Plan and execute strategies to recover overdue payments.

Mandarich Law Group, LLP

Legal Assistant

Farmington, MI · On-site

$18 - $20/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting for a Legal Assistant for our Farmington Hills, MI office. This a ...

Mandarich Law Group, LLP

Paralegal

Farmington, MI · On-site

$22 - $28/hr

Description Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting a Paralegal for our Farmington Hills, MI office. This a ...

Mandarich Law Group, LLP

Paralegal

Farmington Hills, MI · On-site

$22 - $28/hr

Description Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting a Paralegal for our Farmington Hills, MI office. This a ...

Mandarich Law Group, LLP

Paralegal

Farmington Hills, MI

$22 - $28/hr

Description Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting a Paralegal for our Farmington Hills, MI office. This a ...

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Debt Collection information

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$31

How much do debt collection jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for debt collection in Michigan is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.95 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in Michigan?

For Debt Collection jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Michigan look for?

The top searched job categories for Debt Collection jobs in Michigan are:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,690 per year, or $20 per hour.

Debt Settlement Specialist - MI

Stillman Law Office

Farmington Hills, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Location: Farmington Hills, Michigan (Onsite)
Compensation: $18.00 - $20.00 per hour, based on experience and qualifications.
About Stillman Law Office
Stillman Law Office is a multi-state creditors' rights law firm headquartered in Farmington Hills, Michigan. We are committed to delivering exceptional client service while maintaining the highest standards of professionalism, compliance, and operational excellence.
As our organization continues to grow, we are seeking a motivated and detail-oriented Debt Settlement Specialist to join our Collections Department. This role is ideal for an individual who enjoys communicating with consumers and external representatives, negotiating solutions, and helping resolve accounts through professional and effective communication.
Position Summary
The Debt Settlement Specialist is responsible for supporting account resolution efforts through outbound communications, email correspondence, and consumer portal interactions. This position works directly with Debt Settlement Agencies and consumers to negotiate settlements, discuss account resolution options, and facilitate positive outcomes for all parties.
The ideal candidate is a strong communicator, organized, customer-focused, and comfortable managing both phone and email-based negotiations in a fast-paced environment.
Key Responsibilities
  • Conduct outbound calls to Debt Settlement Agencies (DSAs) and consumers regarding account resolution opportunities.
  • Negotiate settlement arrangements within established guidelines and authorization limits.
  • Manage incoming and outgoing communications through email, consumer portals, and telephone interactions.
  • Respond professionally and promptly to inquiries from Debt Settlement Agencies, consumers, and other stakeholders.
  • Review account information and assess available resolution options based on established policies and procedures.
  • Accurately document communications, settlements, and account activity within the Firm's systems.
  • Maintain a strong understanding of settlement programs, account statuses, and available resolution strategies.
  • Collaborate with team members and leadership to achieve departmental performance objectives.
  • Identify communication trends, recurring issues, and opportunities for process improvement.
  • Ensure all interactions are conducted in compliance with applicable laws, regulations, client requirements, and Firm policies.
  • Deliver exceptional customer service while balancing productivity, quality, and compliance expectations.
Qualifications
Required
  • High school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to negotiate effectively and professionally.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Ability to work collaboratively within a team environment while maintaining individual accountability.
Preferred
  • Prior collections, customer service, call center, account resolution, negotiation, or debt settlement experience.
  • Experience communicating with consumers regarding payments, settlements, or account resolution.
  • Familiarity with collection laws, regulations, and compliance requirements.
  • Experience working with email-based customer support and account management.
  • Familiarity with collection management platforms and legal case management systems, including Cogent.
Skills & Abilities
  • Strong negotiation and conflict resolution skills.
  • Professional and confident communication style.
  • Ability to build rapport and maintain productive business relationships.
  • Sound judgment and decision-making abilities.
  • Strong attention to detail and accuracy.
  • Self-motivated with a results-oriented mindset.
  • Ability to adapt to changing priorities and departmental needs.
  • Commitment to providing exceptional service while maintaining compliance standards.
Benefits
Stillman Law Office offers a competitive benefits package designed to support the health, well-being, and professional growth of our employees, including:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off (PTO)
  • Monthly Performance Bonus
  • Opportunities for professional growth and advancement
  • Collaborative and team-oriented work environment
Pre-Employment Requirements
Employment is contingent upon successful completion of:
  • Background check
  • Drug screening
Equal Employment Opportunity
Stillman Law Office is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

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