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Remote Bank Debt Collection Jobs in Michigan (NOW HIRING)

CIC Fund Investments Associate

Detroit, MI ยท On-site +1

$70K - $140K/yr

Representing the bank in industry events andparticipatein industry leading discussions, including ... High proficiency in excel modeling of debt and equity investments * Advanced knowledge ofLIHTC fund ...

Enterprise Architect (IT)

Detroit, MI ยท On-site +1

$102K - $208K/yr

Provide visibility into technology risk, technical debt, platform health, lifecycle obsolescence ... Experience in banking, financial services, insurance, fintech, payments, lending, or another ...

Enterprise Architect (IT)

Detroit, MI ยท On-site +1

$68.25 - $88/hr

Provide visibility into technology risk, technical debt, platform health, lifecycle obsolescence ... Experience in banking, financial services, insurance, fintech, payments, lending, or another ...

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Showing results 1-20

Remote Bank Debt Collection information

What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?

AspectRemote Bank Debt CollectionRemote Credit Analyst
Required CredentialsTypically requires collections or debt recovery experience, sometimes certifications in collectionsRequires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses
Work EnvironmentPrimarily involves contacting debtors, negotiating payments, and managing overdue accounts remotelyFocuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely
Employer & Industry UsageUsed by banks, financial institutions, and debt collection agenciesUsed by banks, lending companies, and financial institutions for risk assessment

While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.

What are the key skills and qualifications needed to thrive as a Remote Bank Debt Collection Specialist, and why are they important?

To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.

What is a Remote Bank Debt Collection job?

A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.

What are some common challenges faced by remote bank debt collectors, and how can they be overcome?

Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.
What are popular job titles related to Remote Bank Debt Collection jobs in Michigan? For Remote Bank Debt Collection jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Remote Bank Debt Collection jobs? Cities in Michigan with the most Remote Bank Debt Collection job openings:
Infographic showing various Remote Bank Debt Collection job openings in Michigan as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.
Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Mission Lane

Detroit, MI โ€ข On-site, Remote

$178K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for an Associate General Counsel to own legal and strategic guidance across collections, servicing and customer operations, reporting to the Deputy General Counsel.

The impact you'll make:

Every letter Mission Lane sends about a missed payment, every hardship option Collections can offer, every AI tool that touches a customer's account, has to hold up under the law before it earns a customer's trust. The Associate General Counsel gives customer operations the legal footing to provide customers with clear, real options that keep them moving forward.

In your first year, you'll build real working relationships across Collections, Servicing, Compliance, and Risk, the kind where people come to you before a legal question feels urgent. You'll do that by:

  • Owning day-to-day legal advice on collections, recoveries, and servicing.
  • Negotiating and closing contracts with debt sale counterparties, vendors, and technology providers.
  • Tracking legal and regulatory developments as they land, including the fast-moving rules around AI in back-office and customer-facing tools, and helping the business turn them into compliant products, services, and controls.
  • Partnering directly with the business on new initiatives that improve the servicing and collections experience, and with Compliance and Risk to sharpen consumer communications and internal processes alike.
  • Spotting where the business is headed before it gets there, flagging issues and opportunities early.

You'll thrive in this role if:

  • You ask "why do we do it this way?" and then go find the answer.
  • You've spent years in the weeds of federal and state credit card or collections law (a large bank, a fintech, or an outside counsel seat) and you're ready to bring that depth to a company that's still being built.
  • You take ownership through to resolution. When a question surfaces, you anticipate the next question and answer that too.
  • You're just as comfortable flagging a state-specific debt collection tripwire as you are weighing in on a business strategy conversation where legal risk isn't even the headline.
  • You like the idea of this role stretching over time: you could end up advising on AML/BSA sanctions screening or vendor and third-party risk as Mission Lane keeps building out its capabilities.

Minimum Qualifications:

  • JD from an accredited law school and an active law license in good standing (a member of at least one bar, and in good standing in every bar where you're admitted)
  • 7+ years practicing law at a large law firm or in a fintech/neobank/bank in-house environment, with real depth in federal and state credit card or personal lending law
  • Deep understanding of the regulatory landscape governing credit card servicing, collections, and recoveries: FDCPA and state debt collection law, SCRA, Regulation Z, Regulation B, and UDAAP
  • Expertise in the adjacent frameworks that come with running a credit card program: debt sales regulation, true lender doctrine, bankruptcy law, FCRA, MLA, TCPA, network rules, and AML/BSA and fraud requirements
  • A track record of prioritizing and delivering across multiple, shifting projects at once, with the communication skills to brief anyone from frontline teams to senior leadership
  • Strong, independent analytical judgment you trust enough to make calls in a fast-moving, still-forming environment
  • Able to work fully remote, with travel of roughly once a quarter for 2 to 5 days
  • A high standard of ethics and integrity, matched by genuine strategic instinct

Preferred Qualifications:

  • In-house experience at a national bank, or outside counsel experience advising one
  • Collections and recovery-specific experience within your credit card or lending concentration
  • Deep regulatory expertise in an adjacent specialty, AML/BSA, fraud, or vendor and technology contracts, that could grow the role beyond servicing and collections over time

Compensation:

Annual full-time starting base salary range: $178,000 - $225,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.


Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.


Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete.

Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.