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Debt Collection Agency Jobs in Washington (NOW HIRING)

MASTER-PJK SERVICE LLC

Credit Manager

Hyattsville, MD · On-site

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

PJK Food Service Corp

Credit Manager

Hyattsville, MD · On-site

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

PJK Food Service Corp

Credit Manager

Landover, MD · On-site

$95K - $100K/yr

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

PJK Food Service Corp

Credit Manager

Landover, MD · On-site

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

MASTER-PJK SERVICE LLC

Credit Manager

Landover, MD · On-site

$95K - $100K/yr

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

Keany Produce & Gourmet

Credit Manager

Hyattsville, MD · On-site

$95K - $100K/yr

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

DHS Headquarters

Attorney-Advisor (General)

Washington, DC · On-site +1

$121K - $197K/yr

Providing legal advice on the proper use and expenditure of funds, inter-agency agreements, federal travel, debt collection, grants and financial assistance and support to non-Federal agencies and ...

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Debt Collection Agency information

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How much do debt collection agency jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for debt collection agency in Washington is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.40 per hour, depending on experience, location, and employer.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

Is debt collection a good career?

Debt collection is a job that involves contacting individuals to recover overdue payments, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on interpersonal skills and understanding of debt collection laws.

What qualifications do you need to be a debt collection agency?

A debt collection agency typically requires licensing or registration depending on state or country regulations, along with knowledge of debt collection laws and practices. Employees often need strong communication skills, attention to detail, and may require background checks or certifications such as the Fair Debt Collection Practices Act (FDCPA) compliance training.

What are the most commonly searched types of Debt Collection Agency jobs in Washington?

The most popular types of Debt Collection Agency jobs in Washington are:

What are popular job titles related to Debt Collection Agency jobs in Washington?

For Debt Collection Agency jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agency jobs in Washington look for?

The top searched job categories for Debt Collection Agency jobs in Washington are:

What cities in Washington are hiring for Debt Collection Agency jobs?

Cities in Washington with the most Debt Collection Agency job openings:

Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Washington as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $54,174 per year, or $26 per hour.

Credit Manager

Hyattsville, MD • On-site

MASTER-PJK SERVICE LLC
See more jobs at MASTER-PJK SERVICE LLCexternal

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Posted 4 days ago

Job description

I. Job Purpose/Objective:
The credit manager position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Manager is also responsible for oversight of the accounts receivable department, including proper application of cash receipts and oversight collections. This includes analysis of accounts receivable aging summaries and details at a customer and company level.
II. Essential Job Functions:

  • Managing the credit management function and overseeing the credit control function within currently established guidelines.
  • Leading, managing, and motivating credit analysts to achieve collections targets.
  • Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of the Company's ageing reports monthly and preparing a thoughtful process to resolve any potential issues.
  • Managing relationships and with the clients to reduce exposure to potential bad debt.
  • Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
  • Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports.
  • Preparation of weekly cash forecasts including customer collections. Works with Accounting Manager to update the weekly cash forecast.
  • Initiate credits and adjustments to customer accounts within company policy limits, including management of staff entry of such credits and adjustments
  • Responsible for managing cash collections specialist and ensuring staff is properly applying cash payments in an accurate and timely manner.
  • Work closely with the sales team in moving customers through the approval process. Able to inform sales of the current credit policy and any changes that are necessary due to new laws or industry practices because of changes in the market.
  • Assists CFO, as needed, with management functions such as timely financial reporting, hiring, staff scheduling, annual reviews and compensations decisions, training, coaching and counseling, and terminations.

III. Working Conditions/Job Environment:
Degree of physical demands (strength) are usually associated with this position.
• Light to Medium
• Sitting 95% of time
• Standing 5% of time
• Occasional lifting of supplies and materials
• Extensive use of office equipment and computers
Environmental conditions (physical surroundings and hazards) are usually associated with this position.
• Busy, open office area
• Will experience periodic interruptions from department managers and accounting personnel pertaining to accounting matters.
• Will experience a medium to large volume of incoming and outgoing calls pertaining to accounting department matters.
Education. High school graduate or equivalent, college graduation in finance preferred.
Experience. 5+ years prior collection experience is preferred
Knowledge.
• Knowledge of technical and professional principles and skills of accounting and collections in a wholesale distribution environment
• Knowledge of data processing capabilities and procedures, including the use of computers
• Knowledge of appropriate management and supervisory skills to assist in supervision of general accounting staff
• Knowledge of requirements and regulations set forth as standard accounting practices, procedures, and policies.
Skills and Abilities
• Ability to maintain good working relationships with co-workers, supervisor, management, and other internal and external customers
• Ability to maintain a high level of accuracy in preparing and entering financial information
• Ability to maintain confidentiality concerning financial files
• Computer skills including the ability to operate computerized accounting, spreadsheet, and word processing programs, and email at a highly proficient level
• Analytical and problem-solving skills
• Oral and Written communication skills
• Organizational skills

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