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Debt Collection Agency Jobs in Washington (NOW HIRING)

OBXtek Inc.

Payroll Specialist - Senior

Washington, DC

$33.50 - $45.50/hr

... Agency policies. The role performs accurate and timely payroll processing while providing ... the Debt Collection Improvement Act, when executing payroll actions. Utilize federal payroll ...

OBXtek Inc.

Payroll Specialist - Mid-Level

Washington, DC

$26.50 - $36.25/hr

... Agency policies. The role performs accurate and timely payroll processing while providing ... the Debt Collection Improvement Act, when executing payroll actions. Utilize federal payroll ...

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How much do debt collection agency jobs pay per hour?

As of May 28, 2026, the average hourly pay for debt collection agency in Washington is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.40 per hour, depending on experience, location, and employer.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.
More about Debt Collection Agency jobs
What are the most commonly searched types of Debt Collection Agency jobs in Washington? The most popular types of Debt Collection Agency jobs in Washington are:
What are popular job titles related to Debt Collection Agency jobs in Washington? For Debt Collection Agency jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Washington look for? The top searched job categories for Debt Collection Agency jobs in Washington are:
What cities in Washington are hiring for Debt Collection Agency jobs? Cities in Washington with the most Debt Collection Agency job openings:
Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Washington as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 13% Part Time, 12% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,174 per year, or $26 per hour.
Recovery Specialist- Repossession (Greenbelt, MD)

Recovery Specialist- Repossession (Greenbelt, MD)

Educational Systems Federal Credit Union

Greenbelt, MD • On-site

Full-time

Posted 23 days ago

Job description

Join Our Dynamic Team

Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community and we are proud of our values of: trustworthy, excellence, collaborative, empowering, and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams.

About Our Career Opportunity

We are currently seeking an energetic, self-motivated and goal-oriented individual with a can-do attitude, excellent communication and negotiation skills to fill the role of our Recovery Specialist- Repossession.

The Recovery Specialist- Repossession follows detailed and standardized procedures in maintaining accurate collections and recovery records. Performs a variety of duties related to the collection and recovery function in accordance with Educational Systems Federal Credit Union policies and procedures and are in compliance with all Federal, State, NCUA and other regulatory agencies rules and regulations. The incumbent responds to questions and/or provides information upon request from both internal and external members. Processes requests/transactions, as appropriate. The Recovery Specialist-Repossession works directly with outside collection agencies and attorneys to achieve maximum recovery on assigned accounts. Assists members and potential members in understanding and utilizing Educational Systems Federal Credit Union products and services.

Required Qualifications

  • High school diploma or GED required.
  • Minimum four (4) years' experience in post charge off collections and recovery in a financial institution or collection agency is required.
  • Ability to function independently exercising sound judgment on advanced collection principles and prioritize responsibilities to meet deadlines.
  • Must be willing to cross train in other areas within Member Solutions.
  • Excellent interpersonal, problem solving, and analytical skills required.
  • Must be proficient in the use of Microsoft Office Professional, PACER, e-Oscar and Accurint
  • A working knowledge of the Fair Debt Collection Practices Act and bankruptcy laws is essential.
  • Ability to function in a financial institution environment and utilize standard office equipment including but not limited to: 10 key calculator, fax, copier, telephone, etc.

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