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Debt Collection Agency Jobs in Washington (NOW HIRING)

Analygence

Payments Specialist

Annapolis Junction, MD · On-site

Maintain and administer public debt collection operations. * Record and reconcile payments made by other agencies as part of the outgoing orders process for traditional TBO, Intra-governmental ...

Analygence

Payments Specialist

Annapolis Junction, MD · On-site

Maintain and administer public debt collection operations. * Record and reconcile payments made by other agencies as part of the outgoing orders process for traditional TBO, Intra-governmental ...

MASTER-PJK SERVICE LLC

Credit Manager

Landover, MD · On-site

Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports. * Preparation of weekly cash forecasts including ...

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How much do debt collection agency jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for debt collection agency in Washington is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.40 per hour, depending on experience, location, and employer.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

Is debt collection a good career?

Debt collection is a job that involves contacting individuals to recover overdue payments, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on interpersonal skills and understanding of debt collection laws.

What qualifications do you need to be a debt collection agency?

A debt collection agency typically requires licensing or registration depending on state or country regulations, along with knowledge of debt collection laws and practices. Employees often need strong communication skills, attention to detail, and may require background checks or certifications such as the Fair Debt Collection Practices Act (FDCPA) compliance training.

What are the most commonly searched types of Debt Collection Agency jobs in Washington?

The most popular types of Debt Collection Agency jobs in Washington are:

What are popular job titles related to Debt Collection Agency jobs in Washington?

For Debt Collection Agency jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agency jobs in Washington look for?

The top searched job categories for Debt Collection Agency jobs in Washington are:

What cities in Washington are hiring for Debt Collection Agency jobs?

Cities in Washington with the most Debt Collection Agency job openings:

Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Washington as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $54,174 per year, or $26 per hour.

Collections Specialist

George Mason University

Fairfax, VA • On-site

$50K/yr

Full-time

Re-posted 11 hours ago

George Mason University rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

127th of 631 rated colleges and universities

Job description

Department: Fiscal Services
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Salary starting at $50,000, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
  • Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
  • Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
  • Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt;
  • Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
  • Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and
  • Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.

Required Qualifications:
  • High school diploma or equivalent;
  • Experience working in Accounts Receivable;
  • Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
  • Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
  • Skills in written and oral communication, with the ability to effectively communicate complex material;
  • Analytical and problem-solving skills;
  • Ability to work with Microsoft Word, Excel, and email systems; and
  • Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.

Preferred Qualifications:
  • Bachelor's degree in related field or the equivalent combination of education and experience;
  • Experience in higher education and/or Student Accounts; and
  • Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.

Instructions to Applicants:
For full consideration, applicants must apply for Collections Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: June 10, 2026
For Full Consideration, Apply by: June 24, 2026
Open Until Filled: Yes
Mason Ad Statement
George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level, along with certificates and credentials.
George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

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