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Debit Card Fraud Jobs (NOW HIRING)

Canvas

Card Dispute Representative

Lone Tree, CO · On-site

$22.49 - $28.11/hr

Maintain general ledgers associated with the debit and credit card adjustments. * Strive for full recovery of Fraud Disputes in a timely manner. * Assist on special projects related to card fraud.

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Debit Card Fraud information

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$63

How much do debit card fraud jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for debit card fraud in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a debit card fraud analyst do?

A Debit Card Fraud Analyst is responsible for monitoring, detecting, and investigating suspicious activity on debit card accounts to prevent and minimize financial losses due to fraud. They use specialized software and analytical techniques to identify unusual transactions, communicate with customers and financial institutions, and follow established procedures for handling potential fraud cases. Their work helps protect both the bank and its customers from fraudulent activities and ensures compliance with regulatory requirements.

What are the key skills and qualifications needed to thrive as a debit card fraud analyst, and why are they important?

To thrive as a Debit Card Fraud Analyst, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or related fields. Familiarity with fraud detection software, transaction monitoring systems, and relevant certifications such as CFE (Certified Fraud Examiner) are commonly required. Excellent problem-solving abilities, communication skills, and the ability to remain calm under pressure help analysts investigate and resolve suspicious activity effectively. These skills are critical for quickly identifying fraudulent transactions, minimizing financial losses, and protecting customer trust.

What are some common challenges faced by professionals working in debit card fraud prevention, and how can they be managed?

Professionals in debit card fraud prevention often deal with rapidly evolving fraud tactics and high volumes of suspicious transactions. Keeping up with new fraud schemes and effectively distinguishing legitimate activity from fraudulent behavior can be challenging. Balancing the need to protect cardholders while minimizing inconvenience for customers requires strong analytical skills and attention to detail. Working closely with IT, security, and customer service teams helps ensure swift responses to incidents and ongoing improvement of fraud detection systems.

What is the difference between Debit Card Fraud vs Fraud Analyst?

AspectDebit Card FraudFraud Analyst
Primary RoleDetecting and preventing unauthorized debit card transactionsAnalyzing and investigating various types of financial fraud, including debit card fraud
Required SkillsKnowledge of banking systems, fraud detection tools, customer serviceAnalytical skills, knowledge of fraud patterns, investigative techniques
Work EnvironmentBank branches, call centers, online banking platformsFinancial institutions, security teams, compliance departments

While Debit Card Fraud specialists focus on preventing and resolving unauthorized transactions on debit cards, Fraud Analysts have a broader role in investigating various financial crimes, including debit card fraud. Both roles require knowledge of banking systems and fraud detection, but Fraud Analysts typically handle more complex investigations across multiple fraud types.

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What job categories do people searching Debit Card Fraud jobs look for?

The top searched job categories for Debit Card Fraud jobs are:

Debit Card Fraud jobs near you
Infographic showing various Debit Card Fraud job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Electronic Services - ATM/Debit Specialist

Savers Bank

Southbridge, MA • On-site

$20.50 - $25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
This position requires daily, in-person, attendance.
POSITION FUNCTION:
Under general supervision of the Electronic Services Officer, but following existing policies and procedures as well as all applicable banking laws and regulations, is responsible for providing operational support for the ATM/Debit and Electronic Services Department. Provide high level customer service to internal and external customers for all electronic services including but not limited to: ATM/MasterCard Debit Cards, ATM Terminals, Online Banking, Bill Pay, Mobile Banking, Remote Deposit Capture, eStatements, and Telephone Banking.
ESSENTIAL FUNCTIONS:

  1. Operational Support - Assist with all customer calls and emails regarding ATM/Debit card activity. Assist customers with Online Banking, Bill Pay, and Telephone Banking questions and problem calls and emails. Process and submit customer issues to CoCC eBanking/ Digital Banking Team or Fiserv Client 360 for technical support, as needed.
  2. ATM/MasterCard Debit Cards - Perform routine maintenance to card records including: Name, Address & Phone Number changes; Debit Card limit increases; Add, change or delete account numbers; ATM/Debit card ordering. Update card status including: Flag cards as lost/stolen; Deactivate cards as directed by Deposit Operations; Answer customer questions regarding card transactions; Provide troubleshooting to customers regarding debit card issues; Update the system with messages regarding debit cards. Monitor daily reports for accuracy and ensure within compliance of departmental procedures and take appropriate action where needed.
  3. Daily Balancing - Perform daily balancing and settlement of ATM and debit card transactions. Research and resolve any transaction exceptions.
  4. Fraud Monitoring - Review daily fraud case reports. Initiate customer contact for any cases that could not be resolved by the fraud call center.
  5. Compromised Cards - Manage compromised card lists including closing cards; ordering replacement cards; and contacting customers.
  6. Online Banking/Bill Pay - Assist customers in the online banking enrollment process. Help customers with questions and issues regarding online banking and bill payment. Assist in research of bill payment transactions using CheckFree software application. Process eStatements requests, address changes, and stop payments. Will help monitor message center within iBanking. Contact the Digital Banking Team at COCC to resolve any Online Banking or Fiserv Checkfree for bill payment issues.
  7. Telephone Banking - Assist customers with questions regarding Telephone Banking. Reset PINs as needed for customers. Contact the eBanking Team at COCC to resolve any system issues.
  8. Electronic Services Department Backup - Will cross train, and in the absence of other members of the department will cover general daily tasks.
Requirements
ADDITIONAL REQUIREMENTS/RESPONSIBILITIES:
  1. 1-3 years banking experience, preferably in an Electronic Services Department.
  2. Familiarity with Windows-based computer required. Previous experience with the Microsoft Office suite and banking-related software preferred.
  3. Working directly with the public - ability to deal directly, on the phone with the public, following the Bank's Customer Service Standards.
  4. Establishing and maintaining interpersonal relationships - developing constructive and cooperative working relationships with others and maintaining them over time.
  5. Ability to work independently and complete assigned projects with minimum supervision. Ability to troubleshoot customer inquiries effectively.
  6. Good organizational skills and ability to comprehend job duties and follow through to completion.
  7. Must be a self-starter, assume responsibility, display initiative, make and act upon decisions within the scope of assigned authority.
  8. Must be detail oriented and be able to multi-task.
  9. Regular and predictable attendance and punctuality.
  10. Performs or completes special projects as assigned.
PHYSICAL DEMANDS:
  1. Hand dexterity required to operate Computer Terminal and/or related equipment.
  2. Eye coordination required to operate Computer/Teller Terminal.
  3. Drives to and attends meetings.
  4. Moves around bank, between levels or floors while performing duties.
  5. Lifts supply boxes and places in storage areas.
  6. Sitting at desk or computer work station for periods of time.
  7. Lifts books, records, etc.
  8. Speaks and listens to customers and explains bank services.

Salary Description
$20.50 - $25.00 per hour

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