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Dealership Service Director Jobs in Delaware (NOW HIRING)

SUPPLEMENTAL JOB FUNCTIONS: 1) Assist in the cash office and guest service area as needed. 2) ... skills for dealing with customers, employees, and vendors. 5) Must have basic math skills to ...

SUPPLEMENTAL JOB FUNCTIONS: 1) Assist in the cash office and guest service area as needed. 2) ... skills for dealing with customers, employees, and vendors. 5) Must have basic math skills to ...

Regional Director - Channel

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service centers under the award-winning Big O Tires brand. TBC is headquartered in Palm Beach ... Work with supplier partners to grow Associate Dealer count, and ensure program compliance and new ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for ...

Director National Accounts

Hockessin, DE · On-site

$125K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With sales and service locations throughout the world, and over 100 years of battery experience ... Exercising discretion and independent judgment when dealing with critical matters within the ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for ...

$19.50 - $21.75/hr

Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods. Assists in establishing financial goals to ...

Part Time Cashier/Receptionist

New Castle, DE · On-site

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position ...

Field Service Supervisor

New Castle, DE · On-site

$79K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct connection to the Technicians, Union connection and onboarding * Maintain relationship with ... dealing with Service Technician and customers. * Must have a valid drivers license and be insurable ...

Part Time Cashier/Receptionist

New Castle, DE · On-site

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position ...

Part Time Cashier/Receptionist

New Castle, DE

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position ...

Part Time Cashier/Receptionist

New Castle, DE

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position ...

Part Time Cashier/Receptionist

New Castle, DE · On-site

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position ...

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Showing results 1-20

Dealership Service Director information

See Delaware salary details

$30.5K

$102.8K

$174.7K

How much do dealership service director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dealership service director in Delaware is $102,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $120,100.00 per year, depending on experience, location, and employer.

What is the difference between Dealership Service Director vs Service Manager?

AspectDealership Service DirectorService Manager
ResponsibilitiesOversees entire service department, sets strategic goals, manages multiple teamsManages daily service operations, supervises technicians and service advisors
Required CredentialsExperience in automotive service, leadership skills, often a certification in automotive service managementAutomotive technical knowledge, customer service skills, relevant certifications
Work EnvironmentExecutive-level, strategic planning, high-level decision makingOperational focus, hands-on management of daily service activities

The Dealership Service Director typically holds a higher-level, strategic role overseeing the entire service department, while the Service Manager focuses on daily operations and team supervision. Both roles require automotive experience and leadership skills, but the Service Director is more involved in long-term planning and department growth.

What is a dealership service director at a dealership?

A dealership service director oversees the service department, managing staff, operations, and customer service to ensure efficient vehicle repairs and maintenance. They coordinate with technicians, handle customer concerns, and often use dealership management systems to track service performance and profitability.

What are popular job titles related to Dealership Service Director jobs in Delaware?

For Dealership Service Director jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Dealership Service Director jobs in Delaware look for?

The top searched job categories for Dealership Service Director jobs in Delaware are:

What cities in Delaware are hiring for Dealership Service Director jobs?

Cities in Delaware with the most Dealership Service Director job openings:

Executive Director, Chase Auto Dealer Retail Marketing

JPMorgan Chase & Co.

Wilmington, DE • On-site

$130 - $160/hr

Other

Re-posted 26 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks


Job description

Join Chase Auto, a leader in auto financing with over $85 billion in assets and partnerships with 75% of U.S. franchised automotive dealers. As part of the prestigious JPMorganChase franchise, we serve vehicle manufacturers, auto dealers, and consumers with a comprehensive suite of financial products and services—from retail lending and captive financing to commercial services like floorplan products, and treasury services including deposits, cash management, and payment processing.

As the Executive Director of Dealer Retail Marketing within Chase Auto, you will oversee a team responsible for the strategy, planning, and execution of dealer client-facing sales enablement, marketing content, channel strategy and distribution, lead generation, and client engagement for dealer retail segments. You must have demonstrated knowledge and experience in B2B marketing within a large enterprise with direct sales teams.

Job Responsibilities
  • Develop and implement strategic marketing plans to support the growth and expansion of the dealer network and product deepening, ensuring alignment with business goals.
  • Support the geographic sales force with marketing content, pitch materials, and lead capture and nurturing.
  • Position bundled solutions that align with segments such as large dealer groups, regional dealers, small franchises, independents, and private‑label franchises.
  • Maintain a pulse on dealer retail competitor offerings in the marketplace and best position Chase Auto given its advantages. Inform our value proposition, reasons to believe, and go‑to‑market messaging.
  • Lead and facilitate key client engagements requiring high‑touch, elevated, and exclusive experiences that deliver franchise value, including live webinars and in‑person events.
  • Lead and manage a marketing team, providing guidance, mentorship, and support to ensure the successful execution of marketing initiatives.
  • Collaborate with sales leadership, product, and other cross‑line of business teams to align marketing strategies with business goals and drive integrated solutions.
  • Analyze market trends and customer insights to identify opportunities for growth and innovation, informing strategic decisions and marketing initiatives.
  • Oversee the creation and management of marketing campaigns, including digital marketing, events, and promotional activities, ensuring effective execution and impact.
  • Monitor and report on the effectiveness of marketing strategies and lead generation, using data‑driven insights to optimize performance and maximize ROI.
  • Establish KPIs and an overall success scorecard, including quantitative and qualitative metrics. Provide routine reporting and verbal presentations to senior leadership to track progress and inform decision‑making.
Required Qualifications, Capabilities, and Skills
  • 10+ years of leadership experience, with demonstrated success developing and implementing B2B marketing strategies.
  • BS/BA degree required.
  • Strong people leadership skills with experience managing and developing a team.
  • Strong interpersonal skills with the ability to build relationships and influence stakeholders.
  • Strong proficiency in executive‑level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications.
  • Critical thinker with an analytical mindset to interpret data and make informed decisions.
  • Creative thinker with a passion for innovation and continuous improvement.
  • Exceptional written, presentation, and verbal communication skills.
  • Strong executive presence.
Preferred Qualifications, Capabilities, and Skills
  • MBA preferred.
  • Auto industry expertise.
  • Financial services experience.
  • Proven experience in B2B marketing within a large enterprise and with geographically distributed sales teams.
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