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Dealership Receptionist Jobs in Indiana (NOW HIRING)

Volkswagen

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

The Receptionist plays a critical role in creating a welcoming environment while supporting daily dealership operations through exceptional customer service, communication, and administrative support.

Volkswagen

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

The Receptionist plays a critical role in creating a welcoming environment while supporting daily dealership operations through exceptional customer service, communication, and administrative support.

Porsche

Receptionist

Indianapolis, IN · On-site

$20/hr

Receptionist Tom Wood Porsche - Carmel, IN Schedule: Full-Time Compensation: $20.00 per hour, based ... Support dealership events and customer communications. * Monitor office supplies and assist with ...

Porsche

Receptionist

Indianapolis, IN · On-site

$20/hr

Receptionist Tom Wood Porsche - Carmel, IN Schedule: Full-Time Compensation: $20.00 per hour, based ... Support dealership events and customer communications. * Monitor office supplies and assist with ...

O'Daniel Ford, Inc

Cashier/Receptionist

New Haven, IN · On-site

$13.75 - $16.75/hr

Receptionist/Cashier We are looking for a friendly, professional, and organized Receptionist ... To be the welcoming face and voice of our dealership. As the first point of contact for customers ...

Blue Compass RV

RV Receptionist

Indianapolis, IN · On-site

$15 - $16/hr

At Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front ... dealership! COMPENSATION: $15.00-$16.00/hourly WHY BLUE COMPASS RV: * Structured Career Path

Hubler Honda

Cashier/Receptionist

Taylorsville, IN · On-site

$14.50 - $17.25/hr

Cashier/Receptionist We are seeking a cashier/receptionist with excellent customer service skills ... This individual will receive calls into the dealership, determine the nature of the callers ...

Indy Gov

Receptionist- YSC

Indianapolis, IN · On-site

$33K/yr

Receptionist- YSC Print (  Receptionist- YSC Salary $33,954.00 Annually Location Community ... Must possess excellent oral communication skills and have experience in dealing effectively with ...

Tom Naquin Auto Family

Cashier/Receptionist

Elkhart, IN · On-site

$14.50 - $17.50/hr

Cashier/Receptionist We are seeking a cashier/receptionist with excellent customer service skills ... This individual will receive calls into the dealership, determine the nature of the callers ...

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All JobsDealership Receptionist JobsDealership Receptionist Jobs in Indiana

Dealership Receptionist information

See Indiana salary details

$9

$16

$23

How much do dealership receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dealership receptionist in Indiana is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a dealership receptionist do?

A dealership receptionist is responsible for greeting customers as they enter the dealership, answering phone calls, and directing inquiries to the appropriate staff members. They manage the front desk, schedule appointments, and handle basic administrative tasks such as filing, data entry, and distributing mail. Their role is crucial in creating a positive first impression for customers and ensuring smooth communication within the dealership.

What are the key skills and qualifications needed to thrive as a dealership receptionist?

To thrive as a Dealership Receptionist, you need strong customer service skills, attention to detail, and basic office administration abilities, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), phone systems, and scheduling software is commonly required. Excellent communication, a friendly demeanor, and multitasking skills help you build positive first impressions and efficiently handle multiple inquiries. These competencies are crucial for ensuring smooth dealership operations and delivering a welcoming experience to customers.

What are some common challenges faced by a dealership receptionist, and how can they be managed effectively?

Dealership receptionists often juggle multiple tasks simultaneously, such as greeting customers, answering phone calls, and coordinating with sales and service staff. A common challenge is managing high-traffic periods while maintaining professionalism and ensuring that each visitor feels attended to. Effectively handling these demands requires strong organizational skills, the ability to prioritize tasks, and clear communication with team members. Most dealerships provide on-the-job training and support from supervisors to help new receptionists adapt and succeed in this fast-paced environment.

What is the difference between Dealership Receptionist vs Service Advisor?

AspectDealership ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; often some automotive knowledge or certification
Work EnvironmentFront desk, customer service area in dealershipsService department, interacting with customers and technicians
Employer & IndustryAutomotive dealerships, retail salesAutomotive service centers, dealerships
Primary RoleGreeting customers, answering calls, administrative tasksExplaining repairs, estimating costs, coordinating service work

While both roles are customer-facing in automotive dealerships, a Dealership Receptionist primarily handles front desk duties and administrative tasks, whereas a Service Advisor focuses on communicating with customers about vehicle repairs and service needs. The roles differ in responsibilities, with Service Advisors requiring more automotive knowledge and interaction related to vehicle maintenance.

How to become a dealership receptionist?

To become a dealership receptionist, candidates typically need a high school diploma or equivalent and strong communication skills. Prior experience in customer service or administrative roles can be beneficial, and familiarity with office software like Microsoft Office is often required. Good organizational skills and a professional appearance are also important for this role.

Is it hard to be a dealership receptionist at a car dealership?

Being a dealership receptionist involves managing customer interactions, answering phones, and handling administrative tasks, which requires good communication skills and organization. The role can be fast-paced and may involve multitasking, but it generally does not require extensive technical knowledge or certifications. Success depends on interpersonal skills and the ability to stay organized in a busy environment.

Which dealership receptionist job pays the most?

Dealership receptionist positions typically have similar pay rates, but those with more experience, advanced customer service skills, or working at luxury or high-volume dealerships tend to earn higher salaries. Some regions or dealerships may also offer additional incentives or bonuses that increase overall compensation.

What are the most commonly searched types of Dealership Receptionist jobs in Indiana?

The most popular types of Dealership Receptionist jobs in Indiana are:

What are popular job titles related to Dealership Receptionist jobs in Indiana?

For Dealership Receptionist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dealership Receptionist jobs in Indiana look for?

The top searched job categories for Dealership Receptionist jobs in Indiana are:

What cities in Indiana are hiring for Dealership Receptionist jobs?

Cities in Indiana with the most Dealership Receptionist job openings:

Dealership Receptionist jobs near you
Infographic showing various Dealership Receptionist job openings in Indiana as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,262 per year, or $17 per hour.

Receptionist

Volkswagen - Tom Wood VW, Indy

Indianapolis, IN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Receptionist

Tom Wood Volkswagen Indianapolis, IN

Schedule:

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break

Compensation:

$16.00 - $18.00 per hour, based on experience

Position Summary

Tom Wood Volkswagen is seeking a friendly, professional, and highly organized Receptionist to serve as the first point of contact for our customers and guests. The Receptionist plays a critical role in creating a welcoming environment while supporting daily dealership operations through exceptional customer service, communication, and administrative support.

The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering a positive customer experience from the moment guests enter the dealership or call our store.

Essential Responsibilities

Customer Service & Guest Relations

  • Greet customers, vendors, and visitors in a warm and professional manner.
  • Create a positive first impression that reflects the Tom Wood commitment to customer service.
  • Assist guests with directions and connect them with the appropriate department or team member.
  • Maintain a clean, organized, and welcoming reception area.

Phone & Communication Management

  • Answer and direct incoming phone calls promptly and professionally.
  • Take accurate messages and ensure timely delivery to the appropriate team members.
  • Assist customers with basic dealership inquiries and route calls as needed.
  • Monitor and respond to general customer inquiries.

Administrative Support

  • Provide administrative support to dealership management and various departments.
  • Process incoming and outgoing mail and deliveries.
  • Assist with filing, data entry, document scanning, and record maintenance.
  • Support dealership events and customer communications as needed.
  • Maintain office supplies and assist with ordering when necessary.

Team Support

  • Collaborate with Sales, Service, Parts, and Administrative departments to ensure a seamless customer experience.
  • Assist with special projects and additional duties as assigned.
  • Support dealership operations while maintaining professionalism and confidentiality.

Qualifications

Required

  • High school diploma or equivalent.
  • Previous customer service, receptionist, administrative, or hospitality experience preferred.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency with Microsoft Office and basic computer systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional appearance and demeanor.
  • Reliable attendance and punctuality.

Preferred

  • Previous automotive dealership experience.
  • Experience working with multi-line phone systems.
  • Bilingual communication skills are a plus.

Physical Requirements

  • Ability to sit, stand, and move throughout the dealership as needed.
  • Ability to use a computer, telephone, and other office equipment for extended periods.
  • Occasionally lift or move items up to 15 pounds.

Why Work Here?

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.

What Makes Us Different?

  • A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
  • Opportunities to advance across multiple industries and locations
  • A culture that values your contributions and celebrates success
  • Comprehensive benefits designed to support you and your family

What We Offer

  • Paid Time Off & Vacation
  • Paid Holidays
  • Medical, Dental & Vision Coverage
  • 401(k) with Company Match
  • Life & Disability Insurance
  • Professional Training & Career Development
  • Tuition Reimbursement
  • Service Awards
  • Opportunities for Advancement

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.

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