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Dealership Bdc Jobs in Boca Raton, FL (NOW HIRING)

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Dealership Bdc information

See Boca Raton, FL salary details

$9

$17

$28

How much do dealership bdc jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for dealership bdc in Boca Raton, FL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a Dealership BDC (Business Development Center) Representative, and why are they important?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are some common challenges faced by a Dealership BDC Representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.
What are popular job titles related to Dealership Bdc jobs in Boca Raton, FL? For Dealership Bdc jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Dealership Bdc jobs in Boca Raton, FL look for? The top searched job categories for Dealership Bdc jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Dealership Bdc jobs? Cities near Boca Raton, FL with the most Dealership Bdc job openings:
Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Boca Raton, FL as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,658 per year, or $17.1 per hour.

Automotive Business Development Representative

CALL TEAM SIX LLC

Boca Raton, FL • Remote

$15 - $18.75/hr

Full-time

PTO

Posted 17 days ago

Job description

Call Team Six: Special Ops for Car Dealers is an outsourced BDC, automotive consulting and sales training firm that specializes in optimizing dealership prospect outreach. With a nationwide customer base of over 200 dealer groups, our team of dealership, BDC, tech, and digital experts have developed advanced auto-dialing and omnichannel technology that seamlessly integrates into major dealership CRM systems. Our solutions help dealers manage their lead process and flow more efficiently and effectively.
Job Summary:

The Automotive Business Development Representative is responsible for following up on leads from prospective customers interested in purchasing a vehicle. This role involves contacting potential buyers, understanding their needs, providing information about available vehicles, and scheduling appointments for them to visit the dealership. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry.
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions in various dealership CRM's
  • Attend trainings to maintain up-to-date skills and knowledge
  • Appointment scheduling
  • Lead Follow-Up
Qualifications
  • High school diploma/GED
  • Previous experience as a Automotive Business Development Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Bilingual preferred, but not mandatory
Working Conditions: 
  • Must have quiet work environment.
  • Must have fully reliable high-speed home internet
  • This is an office-based role with extensive phone and computer use
Expected hours: 40 per week
Benefits:
  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
  • Overtime offered when available
  • Career Growth Opportunities 
Shift:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
Supplemental Pay:
  • Bonus opportunities
  • Overtime opportunities
Work Location: Remote
Depending on experience