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Dealership Bdc Jobs in Boca Raton, FL (NOW HIRING)

Lithia Motors, Inc.

Service BDC Administrator

Miami, FL · On-site

$17 - $22.75/hr

Dealership: L0531 Hyundai of North Miami A Big Shoutout from Hyundai of North Miami is Hiring a Service BDC Administrator! "Progress That Moves You Starts Here" Hourly + Commission • Fun Team • ...

Lithia & Driveway

BDC Administrator

West Palm Beach, FL · On-site

$15/hr

Dealership:L0834 West Palm Beach Hyundai A Big Shoutout from West Palm Beach Hyundai is Hiring a BDC Administrator! "Progress That Moves You Starts Here" $15.00 Hourly + Plus Commission Monday ...

Lithia & Driveway

BDC Administrator

West Palm Beach, FL · On-site

$15/hr

Dealership:L0834 West Palm Beach Hyundai A Big Shoutout from West Palm Beach Hyundai is Hiring a BDC Administrator! "Progress That Moves You Starts Here" $15.00 Hourly + Plus Commission Monday ...

Lithia

BDC Administrator

West Palm Beach, FL · On-site

$15/hr

Dealership:L0834 West Palm Beach Hyundai A Big Shoutout from West Palm Beach Hyundai is Hiring a BDC Administrator! "Progress That Moves You Starts Here" $15.00 Hourly + Plus Commission Monday ...

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Showing results 21-40

All JobsDealership Bdc JobsDealership Bdc Jobs in Boca Raton, FL

Dealership Bdc information

See Boca Raton, FL salary details

$9

$17

$28

How much do dealership bdc jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dealership bdc in Boca Raton, FL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

How many calls a day should a dealership Bdc agent make?

A dealership BDC agent typically makes between 50 to 100 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality interactions helps generate leads and appointments, and agents often use CRM tools to manage their outreach efficiently.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.
What are popular job titles related to Dealership Bdc jobs in Boca Raton, FL? For Dealership Bdc jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Dealership Bdc jobs in Boca Raton, FL look for? The top searched job categories for Dealership Bdc jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Dealership Bdc jobs? Cities near Boca Raton, FL with the most Dealership Bdc job openings:
Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,658 per year, or $17.1 per hour.

BDC Outbound Call Center Agent

Mercedes-Benz of Palm Beach

West Palm Beach, FL

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required.

BDC Call Center Agent - Benefits

  • $16 base per hour, plus bonus!
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time

BDC Customer Care Specialist - Responsibilities

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete minimally 150 outbound phone calls per day
  • Minimal daily Appointment expectation is 18 per day. 
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance

BDC Customer Care Specialist - Requirements

  • 5-day work week, Monday thru Friday, 8-5
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver’s license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older

Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country’s success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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