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Dealer Service Manager Jobs in Raleigh, NC (NOW HIRING)

Automotive Service Manager

Wake Forest, NC ยท On-site

$110K - $150K/yr

The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all ... with dealership software and systems - Ability to work in a fast-paced and dynamic environment ...

Automotive Service Manager

Wake Forest, NC ยท On-site

$110K - $150K/yr

The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all ... with dealership software and systems - Ability to work in a fast-paced and dynamic environment ...

... truck dealership group and leasing group. As MHC continues to grow, we have an opening for a ... Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment.

Service Technician

Knightdale, NC ยท On-site

$40K - $75K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

Service Technician

Pittsboro, NC ยท On-site

$60K - $80K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

Service Technician

Smithfield, NC ยท On-site

$60K - $80K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

Service Technician

Fuquay Varina, NC ยท On-site

$60K - $80K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

Service Technician

Henderson, NC ยท On-site

$60K - $80K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

Service Technician

Knightdale, NC ยท On-site

$60K - $80K/yr

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial ... Our employees and management stay close to our customers and strive to serve them quickly and in ...

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Showing results 1-20

Dealer Service Manager information

See Raleigh, NC salary details

$29.1K

$61.8K

$104.6K

How much do dealer service manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for dealer service manager in Raleigh, NC is $61,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $71,100.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Raleigh, NC? For Dealer Service Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dealer Service Manager jobs in Raleigh, NC look for? The top searched job categories for Dealer Service Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dealer Service Manager jobs? Cities near Raleigh, NC with the most Dealer Service Manager job openings:

Automotive Service Manager

Mills Auto Group

Wake Forest, NC โ€ข On-site

$110K - $150K/yr

Other

Medical, Retirement, PTO

Posted 20 days ago


Job description

Job Summary:
The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and profitability. This is a full-time position in the auto industry based in the Raleigh, North Carolina area. This is an individual contributor role with a base salary plus commission, and the total compensation can range from $110,000 to $150,000 per year, paid semi-monthly.
Compensation & Benefits:
- Base salary plus commission structure
- Total compensation ranging from $110,000 to $150,000 per year
- Paid semi-monthly
- Health insurance benefits
- 401(k) retirement plan
- Paid time off and holidays
- Employee discounts on vehicles and services
Responsibilities:
- Manage and supervise a team of service technicians and support staff
- Maintain a high level of customer satisfaction by ensuring timely and efficient service
- Monitor and improve the department's profitability by analyzing and controlling expenses
- Develop and implement strategies to increase service department revenue
- Review and approve service estimates and invoices to ensure accuracy and fair pricing
- Oversee inventory management and ordering of parts and supplies
- Ensure compliance with safety and environmental regulations
- Train and mentor service department employees to achieve individual and team goals
- Create and maintain a positive work environment and promote teamwork
- Handle customer escalations and resolve any service-related issues
- Stay updated on industry developments and trends to identify opportunities for growth and improvement
Requirements:
- At least 5 years of experience in an automotive service management role
- Proven record of success in managing a profitable service department
- Excellent leadership, coaching, and communication skills
- Strong knowledge of automotive repair and maintenance
- Familiarity with dealership software and systems
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making abilities
- High school diploma or equivalent (college degree preferred)
EEOC statement:
Mills Auto Group is an equal opportunity employer

We value diversity and welcome applicants of all backgrounds and identities. We are committed to creating a workplace that is inclusive, fair, and respectful of all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

We encourage diversity and inclusivity in our hiring and strive to create a work environment that reflects the diverse communities we serve.