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How much do dcu jobs pay per year?

As of Aug 25, 2026, the average yearly pay for dcu in the United States is $70,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a DCU?

A DCU (Due Diligence Compliance Unit) job typically involves reviewing financial transactions, investigating potential fraud, and ensuring compliance with regulations. Professionals in this role analyze customer data, assess risks, and report suspicious activities to prevent financial crimes. DCU roles are common in banks, financial institutions, and regulatory bodies, requiring strong analytical skills and attention to detail.

What are the key skills and qualifications needed to thrive in the DCU position, and why are they important?

To thrive as a DCU (Data Center Utility) technician, you need a solid understanding of data center infrastructure, mechanical and electrical systems, and safety protocols, typically supported by relevant certifications or technical training. Experience with monitoring systems, HVAC controls, and ticketing software is highly valuable. Strong attention to detail, reliability, and effective teamwork are essential soft skills in this role. These qualities ensure the reliable operation and maintenance of critical facilities, minimizing downtime and supporting data center performance.

What are some common challenges faced by a DCU technician in a data center environment?

As a DCU technician, you'll often face challenges such as maintaining uptime during high-demand periods, troubleshooting unexpected equipment failures, and adhering to strict safety and operational protocols. The role requires balancing routine checks with addressing urgent issues that may arise, sometimes outside standard hours. You'll work closely with engineers, IT staff, and other facility technicians, so clear communication and adaptability are crucial. Overcoming these challenges is both rewarding and vital for ensuring the smooth and continuous operation of the data center.

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Dcu jobs near you
Infographic showing various Dcu job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 74% Physical, 25% Hybrid, and 1% Remote job distribution, with an average salary of $70,435 per year, or $33.9 per hour.

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

Charleston, WV • On-site

First Technology Federal Credit Union
Utilities • 1 - 5K employees
Learn more about First Technology Federal Credit Unionexternal

$21.50 - $24.10/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Description

Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required.  This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process.  Taking additional call types will be required at times due to business needs. Must understand all DCU products, services, processes, and procedures. Proactively identify member needs and effectively cross sell appropriate products and services. Supports DCU’s mission, vision and business goals.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

What You’ll Do:

  • Answer inbound phone calls in a high-volume contact center.
  • Efficiently assist members with inquiries about DCU loan products, the application process and other calls related to loan questions.
  • Proficiently originate and process consumer loan applications for automobiles, personal loans, and credit cards.
  • Review credit reports and determine loan eligibility through automated underwriting and/or Loan Officer review.
  • Review required applicant documentation including income verification, purchase agreements etc.
  • Adhere to borrower/lender compliance requirements and DCU’s internal policies and procedures.
  • Complete required trainings on compliance, DCU products/services and lending guidelines.
  • Support DCU’s Success Sharing Goals by referring and cross selling other DCU products and services.
  • Achieve job expectations for schedule adherence, call efficiency, sales goals and other metrics.
  • Become registered through the Nationwide Multistate Licensing System to obtain Mortgage Loan Originator licensing.
  • Answer general questions for and originate Mortgage and Home Equity applications.
  • Participate in performance development by being receptive to constructive coaching feedback from Assistant Managers, Performance Leads and Senior Specialists
  • Foster teamwork and strive to strengthen relationships between the Information Center Staff and staff in DCU’s support departments.
  • Accurately process transactions, file maintenance and all other member requests.
  • Make process improvement recommendations in an effort to improve the efficiency of operations in the Information Center and/or other areas of the Credit Unions.
  • Perform other job-related duties as assigned or requested.
  • Complies with regulatory compliance and assigned training requirements.

Essential Skills:

  • High School diploma or equivalent  
  •  6 months prior contact center or 6 months lending experience required

Additional Eligibility Requirements:

  •  Excellent communication and phone etiquette.
  •  Proficient computer skills and ability to learn new software.
  •  Strong troubleshooting, multitasking, organizational, and time management abilities.

Location: Remote (MA, NH, GA only)

Target Compensation: $21.50 - $24.10/hour

Schedule: Choice of:

9:45-6:45 with every other Saturday

1-10pm Mon-Fri

4 day schedule 9:30am-8:30pm (includes every Saturday - Tue, Wed, or Thursday day off)


 


Who We Are:
What makes First Tech different? Click here to learn more!
Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.
Employees are eligible for:
• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)
Employment Statements:
First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
First Tech is not currently offering Visa transfer/sponsorship for this position.

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