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Day Shift Technical Support Manager Jobs in Oregon

Averro

Technical Support Analyst

Cottage Grove, OR · On-site

... and incident management processes - Track all IT / OT assets at assigned location - Maintain ... technical abilities - Skilled and experienced supporting desktops, laptops, servers, printers ...

Steer

Technical Support Specialist - Remote

OR · On-site +1

... from day one. You'll be one of the members of our technical support team, helping define the ... Implement scheduling tools and CRM. This includes integration, configuration, training and ...

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide ... Amazing things are created every day with our software - from the greenest buildings and cleanest ...

PrideStaff - Bend

CNC Technical Support Specialist

Bend, OR · On-site

$25 - $28/hr

**CNC Technical Support Specialist ** Location: Bend, OR (In-Person) Job Type: Full-Time Compensation ... Document technical resolutions within CRM systems and coordinate replacement parts and warranty ...

New

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

We are currently looking for Technical Support Administrators that are available to work the ... The employee is responsible for owning a credit card and managing expenses personally to be ...

Bluesight

Technical Support Engineer - PrivacyPro

OR · On-site +1

$30 - $35/hr

Position Overview We are looking for an energetic Support Engineer who will provide technical and ... days! -Generous insurance coverage -401k program with a company match -Fun, collaborative culture!

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All JobsDay Shift Technical Support JobsDay Shift Technical Support Manager JobsDay Shift Technical Support Manager Jobs in Oregon

Day Shift Technical Support Manager information

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What are popular job titles related to Day Shift Technical Support Manager jobs in Oregon?

For Day Shift Technical Support Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Day Shift Technical Support Manager jobs in Oregon look for?

The top searched job categories for Day Shift Technical Support Manager jobs in Oregon are:

Day Shift Technical Support Manager jobs near you

Technical Support Analyst

Averro

Cottage Grove, OR • On-site

Other

Posted 16 days ago

Job description

This role is responsible for deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP’s, printers, specialty equipment, digital signage, security, access control, cameras and other ancillary IT/OT systems.  This role will work closely with business users, site staff, and IT / OT teammates. 

Typical Duties: 

 - Field incoming help requests from end users in a courteous and professional manner 

 - Record, track, and document the problem-solving process through to final resolution 

 - Identify and learn software and hardware used and supported by the organization 

 - Perform hands-on fixes at the desktop level, including installing and upgrading software, hardware diagnostics, and configuring systems and applications 

 - Familiarize end users with basic software, hardware, and peripheral device operation  

 - Install, upgrade, and support desktops, laptops, servers, printers, switches, wireless AP’s, Internet Circuit’s, VoIP, CCTV, and other ancillary systems 

 - Adhere to organizational asset, change, problem, and incident management processes  

 - Track all IT / OT assets at assigned location 

 - Maintain assigned servers (physical and/or virtual) and ensure all updates are applied in accordance with organizational guidelines 

 - Actively participate in IT / OT Team meetings 

Requirements: 

 - Demonstrated safety focus 

 - Associate’s degree in information technology or equivalent combination of education and/or experience 

 - Three plus years’ experience in technical administration of PCs, Printers, Servers, with demonstrated broad-based technical abilities 

 - Skilled and experienced supporting desktops, laptops, servers, printers, switches, wireless AP’s, Internet Circuit’s, VoIP, VPN, general infrastructure etc. 

 - Problem-solving skills and the ability to learn new technologies 

 - Strong oral and written communication skills 

 Highly Valued Skills: 

 - Experience supporting the IT infrastructure needs of a manufacturing facility  

 - Experience supporting the OT infrastructure needs of a manufacturing facility 

 - Process Control Technician / Engineer 

 - Microsoft, Google, CISCO, ITIL or similar Certifications 

 - Four-year degree in information technology or related field 

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