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Day Shift Technical Support Manager Jobs in Oregon

Technical Support Supervisor

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will oversee the support process, manage escalations, and collaborate with cross-functional ... Learn more The application period for the job is estimated to be 40 days from the job posting date ...

Technical Support Supervisor

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will oversee the support process, manage escalations, and collaborate with cross-functional ... Learn more The application period for the job is estimated to be 40 days from the job posting date ...

Technical Support Supervisor

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will oversee the support process, manage escalations, and collaborate with cross-functional ... Learn more The application period for the job is estimated to be 40 days from the job posting date ...

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Technical Support Escalations Manager (Nights)

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and manages the external "incident choreography" so that technical work proceeds without ... We are hiring for the following shift: Thu - Sat (every other Wed) | 5 pm - 5 am EST What We Do The ...

Technical Support Engineer

OR · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Shift Schedules(24/7 Support) * Weekday Night: Monday-Thursday, 8:00 p.m. - 6:00 a.m. EST * Weekend ... Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email ...

Internal Documentation Management: Design and structure our Professional Services Confluence sites ... Your standard day will overlap with Pacific Time client meetings, and you'll occasionally take ...

Technical Support Specialist

OR · On-site +1

$62K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to manage multiple concurrent priorities and meeting deadlines We are shaping the future at ... Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 ...

Technical Support Analyst

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... day. The impact you'll have at Concora Credit: The Decision Engine Management team is the backbone ... Support Technical Program Analysts in the day-to-day execution of tasks related to the underwriting ...

Technical Support Analyst

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... day. The impact you'll have at Concora Credit: The Decision Engine Management team is the backbone ... Support Technical Program Analysts in the day-to-day execution of tasks related to the underwriting ...

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Showing results 1-20

Day Shift Technical Support Manager information

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What are popular job titles related to Day Shift Technical Support Manager jobs in Oregon?

For Day Shift Technical Support Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Day Shift Technical Support Manager jobs in Oregon look for?

The top searched job categories for Day Shift Technical Support Manager jobs in Oregon are:

Technical Support Supervisor

Honeywell

Salem, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 542 rated manufacturers


Job description

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.

You will report directly to our Technical Support Manager and you'll work out of our Salem, OR location on an On-Site work schedule.

In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell's service standards and business objectives.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • Minimum of 2 years of proven experience in leading technical support teams and managing customer technical issues effectively.
  • Minimum of 2 years strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices.
  • Minimum of 2 years' experience with support tools and technologies such as CRM systems, ticketing platforms, and knowledge bases and background in SAS.
  • Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts.

WE VALUE

  • Bachelor's degree in a relevant technical or engineering field.
  • Experience in building automation or related industries.
  • Strong leadership and team development skills.
  • Familiarity with Honeywell products and solutions.
  • Experience with ERP systems and data analysis tools.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: June 22, 2026.

KEY RESPONSIBILITIES

  • Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
  • Oversee the escalation process and ensure effective communication between customers and internal departments such as Engineering, Product Management, and Logistics.
  • Develop and implement process improvements to increase efficiency and customer satisfaction within the technical support function.

What Honeywell employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906