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Day Shift Msp Help Desk Jobs in Puerto Rico (NOW HIRING)

PR

$17 - $19/hr

... Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish) . A ... Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) * CompTIA ...

Front Desk Manager

San Juan, PR · On-site

$16.50 - $21.50/hr

CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...

PR · On-site

$11 - $13.75/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Ability to stand during entire shift.

Front Desk Agent

San Juan, PR

$13.75 - $17.50/hr

Strong customer service skills and a passion for helping others. Ability to multitask, stay ... Accrues at 1.25 days per month (15 days per year) for employees working at least 130 hours per ...

Front Desk Agent

San Juan, PR · On-site

$13.75 - $17.50/hr

Skills: • Strong customer service skills and a passion for helping others. • Ability to ... Accrues at 1.25 days per month (15 days per year) for employees working at least 130 hours per ...

PR

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

San Juan, PR · On-site

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Guaynabo, PR

$13.75 - $17.50/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Greeter / Counter Desk Attendant

San Juan, PR · On-site

$11.25 - $14.50/hr

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky ...

Front Desk Part-Time Associate

Bayamon, PR

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Guaynabo, PR · On-site

$13.75 - $17.50/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

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Day Shift Msp Help Desk information

What is the difference between Day Shift Msp Help Desk vs Network Support Specialist?

AspectDay Shift Msp Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desk, remote support, client-facingNetwork troubleshooting, on-site or remote
Industry UsageIT service providers, MSPs, tech supportIT departments, service providers, enterprise networks

The Day Shift MSP Help Desk primarily handles client support tickets, troubleshooting software and hardware issues, and providing remote assistance during daytime hours. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, often requiring deeper technical knowledge of networking protocols. Both roles are essential in IT support but differ in scope and technical depth.

What are popular job titles related to Day Shift Msp Help Desk jobs in Puerto Rico?

For Day Shift Msp Help Desk jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Day Shift Msp Help Desk jobs in Puerto Rico look for?

The top searched job categories for Day Shift Msp Help Desk jobs in Puerto Rico are:

Help Desk Support Level 2 - Managed Service Provider

K2 Staffing, LLC

PR

$17 - $19/hr

Full-time

Re-posted 22 days ago


Job description

Summary

Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Must be competent in English & Spanish, oral & written.
  • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 2-3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.