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Day Shift Msp Help Desk Jobs in Puerto Rico (NOW HIRING)

Delivery Partner

Salinas, PR · Hybrid

$50K - $60K/yr

... desk) or may span over multiple product lines * Maintain an updated SOP "Standard Operating Procedures" for day-to-day procedures so that operations functions efficiently * Implement new processes or ...

Delivery Partner

Salinas, PR · Hybrid

$50K - $60K/yr

... desk) or may span over multiple product lines * Maintain an updated SOP "Standard Operating Procedures" for day-to-day procedures so that operations functions efficiently * Implement new processes or ...

Greeter / Counter Desk Attendant

San Juan, PR · On-site

$11.25 - $14.50/hr

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky ...

Front Desk Part-Time Associate

San Juan, PR · On-site

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

PR · On-site

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Caguas, PR · On-site

$13.75 - $17.50/hr

Help with equipment usage and direct members to the right resources. • Administrative Tasks ... the day. • Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Caguas, PR · On-site

$13.75 - $17.50/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Guaynabo, PR · On-site

$13.75 - $17.50/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Bayamon, PR · On-site

$11.75 - $15.25/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

Front Desk Part-Time Associate

Las Piedras, PR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ... the day. · Promote Membership Sales: Educate potential members about the benefits of joining ...

$16.90/hr

Earn time-and-a-half pay for hours worked on New Year's Day, Thanksgiving Day, and Christmas Day ... help.corepoweryoga.com.

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Day Shift Msp Help Desk information

What is the difference between Day Shift Msp Help Desk vs Network Support Specialist?

AspectDay Shift Msp Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desk, remote support, client-facingNetwork troubleshooting, on-site or remote
Industry UsageIT service providers, MSPs, tech supportIT departments, service providers, enterprise networks

The Day Shift MSP Help Desk primarily handles client support tickets, troubleshooting software and hardware issues, and providing remote assistance during daytime hours. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, often requiring deeper technical knowledge of networking protocols. Both roles are essential in IT support but differ in scope and technical depth.

What job categories do people searching Day Shift Msp Help Desk jobs in Puerto Rico look for?

The top searched job categories for Day Shift Msp Help Desk jobs in Puerto Rico are:

Help Desk Support Level 2 - Managed Service Provider

Guaynabo, PR

K2 Staffing
Recruiting and Staffing Services • 11 - 50 employees

$20 - $27/hr

Full-time

Re-posted 29 days ago


Job description

Summary

Our client is a leading IT Solutions Company located in Puerto Ricoand they are in need of a Fully RemoteHelp Desk Support Level IITechnician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Must be competent in English & Spanish, oral & written.
  • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 2-3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type: Full time Location: Guaynabo, PR