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Lee Health

Healthcare Quality Manager

Fort Myers, FL

$42.09 - $56.83/hr

The healthcare quality manager reports to the system director of quality and clinical standards ... risk management, legal, accreditation, patient safety, EPIC analytics team, and other key ...

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Healthcare Quality Manager

Lee Health

Fort Myers, FL

$42.09 - $56.83/hr

Full-time

Posted 8 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 195 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

Location:Bass Medical One -16261 Bass RoadFort Myers FL 33908

Department: Quality and Clinical Standard

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$42.09 - $56.83 / hour

Summary

The Healthcare Quality Manager oversees the clinical quality abstraction team, delivering regulatory performance reports to the system, and integrating inpatient and outpatient quality reporting (IQR, OQR). This role involves analyzing care trends, identifying deviations through patient record reviews and data reports, and implementing corrective actions where needed to support external regulatory reporting efforts. The manager educates and equips staff with tools to improve data accuracy and ensure compliance. The healthcare quality manager reports to the system director of quality and clinical standards, collaborating with risk management, legal, accreditation, patient safety, EPIC analytics team, and other key departments to address quality performance requests or concerns from payers. The role oversees the development of corrective action plans and investigations, and responses to those concerns on behalf of Lee Health. The manager ensures that publicly reported data complies with industry standards and regulatory requirements, providing benchmarks and opportunities for improvement. They work to recommend enhancements to data integrity and work within data systems to reduce unwarranted clinical variation. The role also serves in a co-chair capacity for the system quality regulatory oversight committee (QROC) for Lee Health, whose purpose is to have operational oversight for all external regulatory reporting. Other duties as assigned.

Requirements

Education: Bachelors degree in nursing (BSN) required. Masters degree in a healthcare-related field preferred.

Experience: Minimum five (5) years of experience in quality improvement, patient safety, or healthcare leadership; prior leadership experience preferred. Minimum five (5) years of experience in a health care setting. Experience with data reporting systems, data reporting procedures, and data analysis. Knowledge of publicly reported and regulated data for hospitals and health systems. Previous work related to Centers for Medicare and Medicaid (CMS) payer performance programs preferred.

Certification: Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ) preferred.

License: Active RN or APRN license in the State of Florida.

Other: Strong analytical and critical thinking ability. Proficient with Microsoft Office Suite (Excel, Visio, PowerPoint). Ability to manage multiple priorities effectively. Experience navigating electronic health records, preferably EPIC, and event reporting systems (RL Datix). Experience with data reporting systems, key publicly reported measures, and regulatory reporting.

US:FL:Fort Myers

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About Lee Health

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Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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