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Data Implementation Manager Jobs in Illinois (NOW HIRING)

CyrusOne

Implementations Manager

Wood Dale, IL · On-site

The Implementations Manager utilizes their project management expertise by leading and organizing ... Accomplishes successful project closure through on-time delivery of CyrusOne's data center products ...

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

The Implementations Manager utilizes their project management expertise by leading and organizing ... Accomplishes successful project closure through on-time delivery of CyrusOne's data center products ...

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for ... Lead a team of implementation managers to deliver a great customer experience and get customers ...

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for ... Lead a team of implementation managers to deliver a great customer experience and get customers ...

Transunion

Solutions Implementation Advisor

Chicago, IL · On-site

Ability to document and interpret technical requirements, data flows, integration processes, and implementation workflows. * Experience using project management tools and platforms to track project ...

New

Paylocity

Lead Implementation Ops

Schaumburg, IL · On-site

Manager will collaborate with TL and define next steps/action. • Develop and collaborate with ... Leverage data, available insights, and analytics to drive performance & decision making • ...

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Data Implementation Manager information

What are the key skills and qualifications needed to thrive as a data implementation manager, and why are they important?

To thrive as a Data Implementation Manager, you need strong project management abilities, expertise in data integration processes, and a background in information systems or a related field. Familiarity with ETL tools, data warehousing platforms, and certifications like PMP or Six Sigma are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help you coordinate teams and manage client expectations. These competencies ensure data solutions are delivered accurately, efficiently, and aligned with business needs.

What are the most common challenges faced by data implementation managers during client onboarding, and how can they be effectively addressed?

Data Implementation Managers often encounter challenges such as integrating disparate data sources, managing client expectations regarding project timelines, and ensuring data accuracy during migration. To address these, it is crucial to establish clear communication channels with clients, set realistic milestones, and conduct thorough data validation checks. Collaborating closely with technical teams and stakeholders helps proactively identify issues and ensure a smooth onboarding process.

What is a data implementation manager?

A Data Implementation Manager is responsible for overseeing the deployment and integration of data solutions within an organization. They work closely with clients, technical teams, and stakeholders to ensure data systems are installed, configured, and operating according to business requirements. Their role includes managing project timelines, troubleshooting issues, and providing guidance on best practices for data migration and utilization. Data Implementation Managers play a key role in aligning technology solutions with organizational goals, ensuring data accuracy, and optimizing workflows.

What is the difference between Data Implementation Manager vs Data Analyst?

AspectData Implementation ManagerData Analyst
Required CredentialsBachelor's in IT, Data Science, or related field; certifications like PMP or data management certificationsBachelor's in Statistics, Data Science, or related field; certifications like Microsoft Excel, Tableau, or SQL
Work EnvironmentProject-based, cross-departmental teams, focus on data system deploymentData-focused, analytical tasks, reporting, and visualization
Employer & Industry UsageUsed in tech, finance, healthcare for data system rolloutsCommon across industries for data analysis and reporting

The Data Implementation Manager primarily oversees the deployment and integration of data systems within organizations, focusing on project management and technical coordination. In contrast, a Data Analyst concentrates on analyzing data to generate insights, reports, and visualizations. While both roles require data-related skills, the Implementation Manager emphasizes system deployment, whereas the Analyst emphasizes data interpretation and reporting.

What are popular job titles related to Data Implementation Manager jobs in Illinois? For Data Implementation Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Data Implementation Manager jobs in Illinois look for? The top searched job categories for Data Implementation Manager jobs in Illinois are:
What cities in Illinois are hiring for Data Implementation Manager jobs? Cities in Illinois with the most Data Implementation Manager job openings:
Data Implementation Manager jobs near you
Infographic showing various Data Implementation Manager job openings in Illinois as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 76% In-person, and 24% Remote job distribution.

Implementation Manager- Customer Care Transformation

Zurn Elkay Water Solutions

Downers Grove, IL • On-site

$86K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Implementation Manager- Customer Care Transformation
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Implementation Manager will drive process excellence, SOP governance, and operational transformation across the Customer Care organization. This role is responsible for implementing new initiatives, leading change management efforts, and owning KPI/reporting frameworks while ensuring a strong focus on customer outreach and CSAT performance. This position serves as a key cross-functional link between Customer Care, Sales, IT, and Operations to ensure standardized, scalable processes that improve both customer experience and operational efficiency.
KEY RESPONSIBILITIES
Process Ownership & Continuous Improvement
  • Own and optimize end-to-end Customer Care processes to drive efficiency, accuracy, and scalability
  • Identify gaps and lead process improvement initiatives aligned to business priorities
  • Maintain a prioritized roadmap of continuous improvement efforts

SOP Governance
  • Develop, standardize, and maintain SOPs and process documentation
  • Ensure consistency, compliance, and accessibility across teams
  • Establish governance for ongoing updates and version control

Implementation & Change Management
  • Lead rollout of new initiatives, tools, and service models
  • Develop and execute structured change management plans (communication, training, adoption)
  • Ensure seamless transition from implementation to steady-state operations

KPI & Reporting Management
  • Define and manage KPIs tied to process performance, service quality, and customer experience
  • Build and maintain dashboards to track performance and identify trends
  • Provide actionable insights to leadership and drive accountability through data

Customer Outreach & CSAT Ownership
  • Own customer outreach strategy, including proactive communication and post-implementation follow-up
  • Manage CSAT programs (surveys, feedback loops, customer listening)
  • Analyze feedback and partner cross-functionally to resolve pain points and improve satisfaction
  • Embed the voice of the customer into process improvements and SOP updates

Cross-Functional Collaboration
  • Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
  • Serve as the central point for Customer Care process and implementation alignment

Leadership
  • Lead, coach, and develop team members through regular feedback, performance management, and career development in alignment with Zurn Elkay core values
  • Manage team of 2 direct reports

QUALIFICATIONS
  • 5+ years in Customer Care, Operations, Process Improvement, or Implementation roles
  • Experience with SOP ownership, change management, and cross-functional initiatives
  • Strong analytical, communication, and organizational skills
  • Must be located in Downers Grove, IL

Preferred:
  • Bachelor's degree in Business, Operations, or related field required
  • Experience in B2B, manufacturing, or distribution environments
  • Familiarity with Salesforce, Oracle, or similar systems
  • Experience with reporting tools (Tableau, Power BI, OAC)
  • Lean / Six Sigma certification

Equal Opportunity Employer - Minority/Female/Disability/Veteran
Salary Range: $86,000 - $119,000
The compensation range(s) identified above are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training; and other relevant business and organizational factors. Most candidates will start in the lower half of the range.
Total Rewards & Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Educational Reimbursement
  • Matching Gift Program

Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan - purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan - purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran

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