Job Summary:
DriveSavers Data Recovery is seeking a Data Recovery Engineer with a focus on the Windows platform. The role involves providing IT and desktop support while learning the intricacies of data recovery. Candidates should have a passion for technology and excellent customer service skills to assist clients effectively.
Responsibilities:
• 1-2 years experience in an IT / Desktop Support environment with an emphasis on corporate support
• Experience with encryption software is a plus
• Knowledge of MS Office products
• Maintains knowledge of current technology
• Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
• Using Terminal to complete tasks
• Must have passion for staying ahead of current and future technologies
• Excellent interpersonal, organizational, and communication skills
• Great customer service skills are required as you will need to work with customers over the phone on some projects
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
Qualifications:
Required:
• 1-2 years experience in an IT / Desktop Support environment with an emphasis on corporate support
• Experience with encryption software is a plus
• Knowledge of MS Office products
• Maintains knowledge of current technology
• Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
• Using Terminal to complete tasks
• Must have passion for staying ahead of current and future technologies
• Excellent interpersonal, organizational, and communication skills
• Great customer service skills are required as you will need to work with customers over the phone on some projects
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
Company:
DriveSavers Data Recovery provides certified secure data recovery services to corporations, government organizations, businesses, and consumers. Founded in 1985, the company is headquartered in Novato, California, US, , with a team of 51-200 employees. The company is currently Growth Stage.