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Data Center Monitoring Jobs (NOW HIRING)

NTT Data, Inc.

Data Center Technician L1

Ashburn, GA · On-site

The Data Center Technician maintains and follows the processes that maximize customer uptime in the ... Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas ...

Involta, LLC

Data Center Administrator

Akron, OH · On-site

$159K/yr

... the Data Center Manager • Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications • Inspect proper ...

1 point system

Data Center Engineer

Irving, TX · On-site

Lead complex infrastructure initiatives and provide direction across operations, monitoring, and ... Mentor Data Center Technicians, providing technical guidance and best practices. * Provide ...

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Data Center Monitoring information

What is data center monitoring?

A Data Center Monitoring job involves overseeing the performance, security, and operational health of a data center's infrastructure. This includes monitoring servers, network devices, power supplies, and environmental conditions like temperature and humidity. Professionals in this role use specialized tools to detect issues, prevent downtime, and ensure smooth data center operations. They may also respond to alerts, perform routine system checks, and escalate critical issues to the appropriate teams.

What are some common challenges faced in data center monitoring?

In a Data Center Monitoring role, professionals often face the challenge of identifying and escalating issues rapidly to minimize downtime and service disruptions. Working within a 24/7 environment or shift rotations can require adaptability to changing schedules and maintaining alertness during critical incidents. Handling multiple alarms or incidents at once, while prioritizing critical tasks, is a core aspect of the job. Collaboration with engineers and facility staff is vital to resolve problems efficiently and maintain operational excellence.

What are the key skills and qualifications needed to thrive in data center monitoring, and why are they important?

To excel in Data Center Monitoring, a solid understanding of IT systems, networking fundamentals, and troubleshooting is essential, often supported by a degree or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with monitoring tools such as Nagios, SolarWinds, or Data Center Infrastructure Management (DCIM) systems is typically required. Strong attention to detail, reliability, and effective communication skills help professionals quickly address issues and coordinate with technical teams. These competencies are crucial for maintaining uptime, preventing outages, and ensuring the smooth operation of data center environments.

What qualifications do I need to work as a data center monitoring professional?

Data center monitoring professionals typically need a high school diploma or equivalent, with many roles requiring an associate's or bachelor's degree in information technology, computer science, or a related field. Relevant skills include knowledge of network infrastructure, hardware, and monitoring tools, along with certifications such as CompTIA Network+ or Cisco CCNA to demonstrate technical competence.
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Data Center Monitoring jobs near you
Infographic showing various Data Center Monitoring job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Data Center Technician - Evening

Netrality Data Centers

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Key responsibilities

  • Monitor the Critical Facilities Monitoring System and respond to alarm events.

  • Provide physical and remote customer support for colocation customers, including troubleshooting and handling support requests.

  • Perform hourly walkthroughs of the facility to verify equipment conditions and monitor overall facility status.

Job description

Who We Are
Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.
Netrality offers comprehensive and competitive benefits to our employees, notably:
  • Multiple offerings for medical, dental, and vision insurance
  • Company-paid life, short- and long-term disability, and AD&D insurance
  • Paid parental leave, fertility support, 401k matching
  • Employee discount services through our partners savings platform
  • $1:$1 company match for all eligible charitable gifts

Who We Need
Netrality has an exciting opportunity to join our Data Center Operations team. The successful candidate maintains and monitors the data center's critical infrastructure systems, which supports both Netrality colocation customers and building tenants. In this role, the Data Center Technician investigates internal alerts and follows established escalation procedures to maintain compliance with high level service and security requirements.
Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practice enterprise-wide, with the potential for growth of the function over time.
Description of Responsibilities
  • Monitor the Critical Facilities Monitoring System and provide reactive/notification/escalation services as required to address alarm events.
  • Provide top-tier physical and remote customer support for local and international Colocation Customers in a 24/7/365 facility to include fiber/copper cross-connects and equipment troubleshooting.
  • Monitor and assist Customer Support requests through use of a Web-based ticketing system where customers have access to services including access requests, Remote Hand troubleshooting, processing orders, delivery logistics, and general support.
  • Execute sales orders and facility preparations to support new customer environments in accordance with ongoing sales activity.
  • Perform hourly walkthroughs of the facility to visually verify and collect readings from all critical electrical/mechanical equipment and monitor overall facility conditions.
  • Assist with physical security monitoring through use of cameras, access badges, door alarms and notifications.
  • Perform "rack & stack" tasks for customer equipment as required.
  • Perform routine operational tasks including equipment handling, repairs and troubleshooting, processing interconnection circuit orders, and general site support.
  • Manage customer package deliveries through receiving, handling, storing, and shipping.
  • Answer client calls, emails and other inquiries in a professional manner, and coordinate the appropriate resources to resolve client issues.
  • Assist in client deployment strategies and facility expansion planning.
  • Sign visitors in and out of the facility and escort authorized personnel as required.
  • Monitor and assist during planned outages or maintenance windows.
  • Maintain detailed logs of all events, anomalies, inventory, and work tickets.
  • Maintain ethical, professional, and courteous relations with contractors, tenants, and colleagues.
  • All other duties as assigned by supervisor(s).

Position Requirements and Desired Skills
  • High School Diploma required
  • 2 years of previous Data Center experience or other closely related technical fields required
  • Industry related certifications, or associate degree+ in a technical area of study strongly preferred
  • Fundamental knowledge of Data Center cooling and power infrastructure a plus
  • 2 years of customer service experience required
  • Strong troubleshooting, problem solving, multitasking and organization skills
  • Operate with a 'safety first' mindset at all times
  • Follow all current emergency procedures set forth by Netrality and the assigned property
  • Excellent communicator and team player
  • Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
  • Ability to work cross-functionally with ease
  • Proficient with Microsoft Office Suite and Adobe Suite
  • Excellent communication and interpersonal skills, especially with supervisor and local site team
  • Self-motivated, initiative taker
  • Highest ethical and professional conduct and integrity
  • Adhere to all guidelines and expectations set forth in company's corporate handbook

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