Data And Analytics Manager Jobs in Boston, MA (NOW HIRING)

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary In accordance with Federal Transit Administration (FTA) Transit Asset Management (TAM) requirements (49 CFR 625, 630, and 673), the Asset Analytics Manager leads the data analytics, and reporting activities, supporting the MBTA Asset Management Program. The position is responsible for transforming asset, maintenance, operational, financial, and condition data into meaningful insights that support lifecycle management, capital investment, maintenance optimization, regulatory reporting, and executive decision-making.

The role develops reporting strategies, analytical frameworks, dashboards, and performance metrics that improve the accessibility, quality, and usability of information used throughout the Authority. Working collaboratively with Asset Information, Asset Planning, Engineering, Operations, Capital Delivery, Information Technology, Finance, and Enterprise Asset Management System (EAMS) teams, the Asset Analytics Manager advances a data-driven Asset Management Program through analytics strategies, predictive analytics, performance reporting, and continuous improvement initiatives. Duties & Responsibilities Business Intelligence & Reporting Lead the development and implementation of analytics strategies supporting the Asset Management Program.

Develop, maintain, and continuously improve executive dashboards, scorecards, reports, visualizations, and analytical tools supporting engineering, maintenance, operations, capital planning, and executive leadership. Establish reporting standards, key performance indicators (KPIs), data definitions, and visualization best practices to ensure consistent reporting. Translate complex technical and operational data into actionable business insights and recommendations for executive leadership.

Prepare executive reports, presentations, performance summaries, and decision-support materials. Advanced Analytics Analyze asset condition, inventory, maintenance, financial, operational, and lifecycle data to support capital investment, maintenance planning, State of Good Repair (SGR), and lifecycle management initiatives. Develop predictive models, trend analyses, forecasting methodologies, and scenario analyses supporting long-term asset investment strategies.

Evaluate asset performance, maintenance effectiveness, reliability, risk, and lifecycle costs to identify opportunities for operational improvement. Support Transit Asset Management (TAM), National Transit Database (NTD), Capital Investment Plan (CIP), and other regulatory or strategic reporting requirements. Develop analytical methodologies supporting asset prioritization, investment optimization, and performance management.

Data Architecture & Integration Partner with Information Technology and Enterprise Asset Management System (EAMS) teams to develop automated reporting solutions, data pipelines, integrations, and reporting environments. Integrate and analyze information from Enterprise Asset Management Systems (EAMS), GIS, financial systems, inspection platforms, maintenance systems, and other data sources. Define reporting requirements, analytical models, and data structures supporting Asset Management business processes.

Support development of analytics standards, reporting governance, metadata, and documentation. Asset Management Support Collaborate with Asset Information Managers to ensure asset information is effectively translated into meaningful analytics and performance reporting. Support strategic asset management initiatives through quantitative analysis and data-driven recommendations.

Monitor asset management performance measures and recommend opportunities to improve business processes, reporting capabilities, and operational performance. Support continuous improvement initiatives by identifying trends, inefficiencies, risks, and opportunities through advanced analytics. Technical Leadership Lead analytical initiatives and provide technical guidance to Analysts, Coordinators, consultants, interns, contractors, and cross-functional project teams.

Mentor staff in reporting methodologies, data visualization, business intelligence tools, and analytical best practices. Manage consultant deliverables supporting business intelligence, reporting, and analytics initiatives. Ensure compliance with MBTA policies, federal regulations, industry standards, and reporting requirements.

Conduct field visits to validate asset information, condition assessments, and infrastructure documentation as needed. Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week. Perform related duties and projects as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. Supervision Provides indirect oversight and technical guidance for Coordinators, Analysts, interns, contractors, consultants, and other personnel supporting asset analytics and reporting activities.

Minimum Requirements & Qualifications A Bachelor's degree from an accredited institution in Engineering, Information Systems, Data Analytics, Computer Science, Data Science, Transportation, Business Analytics/Administration, Geography/GIS, Mathematics, Statistics, or a related field. Five (5) years of progressively responsible professional experience supporting one or more of the following: data analysis, reporting, transportation analytics, infrastructure analytics, engineering analytics, maintenance analytics, or related technical environments. One (1) year of supervisory, technical leadership, or large project management experience.

Experience developing dashboards, business intelligence reports, and data visualizations. Experience analyzing large, complex datasets and translating technical findings into business recommendations. Experience working with databases, reporting platforms, and data integration processes.

Ability to analyze and interpret technical, operational, and asset-related data. Ability to lead cross-functional analytical initiatives and communicate findings to contractors, consultants, operational departments, and technical stakeholders. Strong analytical, organizational, communication, project management, and problem-solving skills.

Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint. Ability to travel to various MBTA worksites, offices, and locations. Ability to work any shifts and/or locations assigned or directed.

Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year. Substitutions A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate's degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.

A master's degree in a related subject substitutes for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience. Preferred Experience & Skills Experience working in transit, railroad, transportation, infrastructure, engineering, maintenance, or capital planning environments.

Experience supporting asset management reporting, capital planning analytics, condition assessment programs, or lifecycle management activities. Familiarity with Enterprise Asset Management Systems (EAMS), Tableau, Power BI, SQL, GIS platforms, or other reporting and visualization tools. Familiarity with asset lifecycle management principles, infrastructure performance metrics, or capital planning processes.

Familiarity with data warehousing, API integrations, cloud-based analytics platforms, and enterprise reporting architecture. Knowledge of Federal Transit Administration (FTA) Transit Asset Management (TAM), National Transit Database (NTD), State of Good Repair (SGR), and Capital Investment Planning processes. Professional certifications such as Microsoft Power BI Data Analyst, Tableau Certified Professional, PMP, GIS, Lean Six Sigma, Institute of Asset Management (IAM), or equivalent.

Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.

Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op

Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program. Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position

Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields.

The recruitment team does not have access to existing employee data / history. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis.

The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S

Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position

Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer

For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions. Intern / Co-Op Benefits: Employees taking part in an...