At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and ...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and ...
Account Executive
Eden Prairie, MN · On-site
$180K - $220K/yr
... cybersecurity, and proactive IT management into one cohesive solution. Recognized on the Inc. 5000 and Channel Futures MSP 501, Thriveon is poised for significant growth. Thriveon has been named one ...
Account Executive
Eden Prairie, MN · On-site
$180K - $220K/yr
... cybersecurity, and proactive IT management into one cohesive solution. Recognized on the Inc. 5000 and Channel Futures MSP 501, Thriveon is poised for significant growth. Thriveon has been named one ...
Account Executive
Eden Prairie, MN · On-site
$180K - $220K/yr
... cybersecurity, and proactive IT management into one cohesive solution. Recognized on the Inc. 5000 and Channel Futures MSP 501, Thriveon is poised for significant growth. Thriveon has been named one ...
Quick apply
Account Executive
Eden Prairie, MN · On-site
$180K - $220K/yr
... cybersecurity, and proactive IT management into one cohesive solution. Recognized on the Inc. 5000 and Channel Futures MSP 501, Thriveon is poised for significant growth. Thriveon has been named one ...
... and cyber security. Responsibilities Leadership/Strategy: * Meet with Executive Sponsor to ... Define stakeholder engagement and the best channel for providing updates on project status, risk ...
New
... and cyber security. Responsibilities Leadership/Strategy: * Meet with Executive Sponsor to ... Define stakeholder engagement and the best channel for providing updates on project status, risk ...
New
IT Director
Minneapolis, MN · On-site
$145K - $175K/yr
... Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free ... Infrastructure, Networking & Cybersecurity * Manage and maintain network infrastructure, endpoints ...
Quick apply
IT Director
Minneapolis, MN · On-site
$145K - $175K/yr
... Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free ... Infrastructure, Networking & Cybersecurity * Manage and maintain network infrastructure, endpoints ...
IT Director
Plymouth, MN · On-site
$145K - $175K/yr
... Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free ... Infrastructure, Networking & Cybersecurity * Manage and maintain network infrastructure, endpoints ...
IT Director
Plymouth, MN · On-site
$145K - $175K/yr
... Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free ... Infrastructure, Networking & Cybersecurity * Manage and maintain network infrastructure, endpoints ...
... cyber security, web application services, ERP, and BI implementations by providing proven and ... managers, business analysts, web engineers and other technical departments Qualifications Role ...
... cyber security, web application services, ERP, and BI implementations by providing proven and ... managers, business analysts, web engineers and other technical departments Qualifications Role ...
Senior Information Systems Project Manager
Eden Prairie, MN · On-site
$133K - $134K/yr
At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the ... 2,000 channel partners globally. As we continue to expand globally and enhance our technology ...
Senior Information Systems Project Manager
Eden Prairie, MN · On-site
$133K - $134K/yr
At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the ... 2,000 channel partners globally. As we continue to expand globally and enhance our technology ...
Senior Information Systems Project Manager
Eden Prairie, MN · On-site +1
$133K - $134K/yr
At Arctic Wolf, youwon'tjust watch the cybersecurity industry evolve -you'llhelp lead the change ... 2,000 channel partners globally. As we continue to expand globally and enhance our technology ...
Senior Information Systems Project Manager
Eden Prairie, MN · On-site +1
$133K - $134K/yr
At Arctic Wolf, youwon'tjust watch the cybersecurity industry evolve -you'llhelp lead the change ... 2,000 channel partners globally. As we continue to expand globally and enhance our technology ...
Retail Banking Manager
$94K - $293K/yr
Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core ... Experience with channel modernization/ transformation (branch, contact center, digital)
Retail Banking Manager
$94K - $293K/yr
Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core ... Experience with channel modernization/ transformation (branch, contact center, digital)
Head of Alliances and Partnerships (RapidScale)
Minneapolis, MN · On-site +1
$179K - $299K/yr
... cloud, cybersecurity, AI, managed services, and professional services. Reporting to head of ... technology vendors, channel partners, and industry organizations Identify new partnership ...
Head of Alliances and Partnerships (RapidScale)
Minneapolis, MN · On-site +1
$179K - $299K/yr
... cloud, cybersecurity, AI, managed services, and professional services. Reporting to head of ... technology vendors, channel partners, and industry organizations Identify new partnership ...
Retail Banking Senior Manager
$132K - $338K/yr
Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core ... Experience with channel modernization/ transformation (branch, contact center, digital) * Hands-on ...
Retail Banking Senior Manager
$132K - $338K/yr
Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core ... Experience with channel modernization/ transformation (branch, contact center, digital) * Hands-on ...
Senior Research Engineer, Cryptography & Security - Early Career
Shakopee, MN · On-site
$106K - $138K/yr
About you: You're deeply interested in cybersecurity, and you're looking for the opportunity to ... We craft precision-engineered, cutting-edge solutions that help the world store and manage ...
Senior Research Engineer, Cryptography & Security - Early Career
Shakopee, MN · On-site
$106K - $138K/yr
About you: You're deeply interested in cybersecurity, and you're looking for the opportunity to ... We craft precision-engineered, cutting-edge solutions that help the world store and manage ...
Sales Development Representative (SDR)
Bloomington, MN · Hybrid
$50K - $80K/yr
... management, and cybersecurity solutions. Our customers value a highly productive information ... Execute daily multi-channel sequences (heavy cold calling, personalized email outreach, and ...
Sales Development Representative (SDR)
Bloomington, MN · Hybrid
$50K - $80K/yr
... management, and cybersecurity solutions. Our customers value a highly productive information ... Execute daily multi-channel sequences (heavy cold calling, personalized email outreach, and ...
Director, Sales - Commercial
Eden Prairie, MN · On-site +1
At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the ... Ability to manage multiple priorities and thrive amid rapid change * High emotional intelligence ...
Director, Sales - Commercial
Eden Prairie, MN · On-site +1
At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the ... Ability to manage multiple priorities and thrive amid rapid change * High emotional intelligence ...
Collaborate with Solutions Consulting, Marketing, Customer Success, Channel, and partner teams to ... cybersecurity, cloud, zero trust, modernization, and managed services trends Why GTT You will work ...
Collaborate with Solutions Consulting, Marketing, Customer Success, Channel, and partner teams to ... cybersecurity, cloud, zero trust, modernization, and managed services trends Why GTT You will work ...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... Partnering with channel partners in your assigned region to drive revenue growth * Demonstrating ...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... Partnering with channel partners in your assigned region to drive revenue growth * Demonstrating ...
... cyber security, web application services, ERP, and BI implementations by providing proven and ... management skills Self-starter who remains current with web trends, usability and standards along ...
... cyber security, web application services, ERP, and BI implementations by providing proven and ... management skills Self-starter who remains current with web trends, usability and standards along ...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... Partnering with channel partners in your assigned region to drive revenue growth * Demonstrating ...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our ... Partnering with channel partners in your assigned region to drive revenue growth * Demonstrating ...
Principal AI Architecture - Remote
Eden Prairie, MN · On-site +1
From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of ... Design and implement channel-agnostic chat architectures that separate channel delivery from ...
Principal AI Architecture - Remote
Eden Prairie, MN · On-site +1
From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of ... Design and implement channel-agnostic chat architectures that separate channel delivery from ...
Cybersecurity Channel Manager information
What is the difference between Cybersecurity Channel Manager vs Cybersecurity Sales Engineer?
| Aspect | Cybersecurity Channel Manager | Cybersecurity Sales Engineer |
|---|---|---|
| Primary Focus | Managing partner and reseller relationships, channel strategy | Technical sales support, product demonstrations, client technical consultation |
| Required Skills | Channel management, partner development, sales strategy | Technical expertise, cybersecurity knowledge, client communication |
| Work Environment | Partner channels, sales teams, marketing | Direct client engagement, technical teams, product labs |
| Certifications | Vendor certifications, sales certifications | Cybersecurity certifications, technical certifications |
While both roles involve cybersecurity and sales, the Cybersecurity Channel Manager focuses on developing and managing partner relationships to expand market reach, whereas the Cybersecurity Sales Engineer provides technical support and demonstrations to clients. Understanding these differences helps organizations assign the right skills to each role for effective cybersecurity sales strategies.
How much do cyber security managers earn?
What are the key skills and qualifications needed to thrive as a Cybersecurity Channel Manager, and why are they important?
What is the highest paid position in cyber security?
What is a Cybersecurity Channel Manager?
How does a Cybersecurity Channel Manager typically collaborate with partners and internal teams to drive sales growth?
Can you make $500,000 a year in cyber security?
Can you make $200,000 in cyber security?

Full-time
Medical, Dental, Life, Retirement
Re-posted 6 days ago
Job description
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on theForbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60lists, and we recently took home the2024 CRN Products of the Yearaward. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We're looking for a Vice President, Concierge to be part of making that happen. TheDirector, Concierge Services plans and directs all aspects ofService delivery for their geography.
Location Requirement: Candidates must be based within reasonable commuting distance of one of our Security Operations Centers (SOCs), located in San Antonio, TX; Eden Prairie, MN; Pleasant Grove, UT; or Waterloo, ON.
Role Summary
We're looking for a strategic, customer-obsessed leader to transform and scale our Cybersecurity Concierge function. As VP, Concierge Services, you will deliver a premium, high-touch experience that drives measurable security outcomes for customers of all sizes.
You'll define and operationalize a next-generation concierge model-leveraging AI, automation, and data-driven insights-to improve customer value, accelerate response, and strengthen trust. This role blends executive customer engagement, operational excellence, and transformation leadership to elevate both service quality and business impact.
As a Vice President, Concierge Security, you will:
Strategic Leadership & Transformation
- Define and execute the vision for a scalable, global concierge program
- Modernize operations using AI, automation, and predictive analytics
- Partner cross-functionally to enhance customer experience and outcomes
Customer & Executive Engagement
- Act as a trusted advisor to senior customer stakeholders (CISOs, CIOs)
- Lead executive briefings, escalations, and crisis communications
- Build long-term relationships that drive trust and retention
Operational Excellence & Delivery
- Establish KPIs to improve response times, customer satisfaction, and retention
- Drive data-driven decision-making and continuous improvement
- Maintain a high-touch, white-glove service at scale
Incident & Escalation Leadership
- Oversee coordination of incident response across internal teams
- Ensure rapid, effective engagement during critical customer events
- Translate post-incident insights into operational improvements
Team Leadership & Collaboration
- Build and develop high-performing, customer-facing security teams
- Foster a culture of accountability, innovation, and excellence
- Act as the voice of the customer across Product, Sales, and Security teams
Required Skills and Experience:
- 12+ years in cybersecurity or security operations
- 7+ years leading customer-facing teams
- Proven success scaling service operations and driving transformation
Expertise
- Strong knowledge of SOC operations, incident response, and security tools (SIEM, SOAR, EDR/XDR)
- Experience with cloud security and modern architectures
- Ability to communicate complex technical concepts to executive audiences
Leadership
- Executive presence and crisis leadership skills
- Highly collaborative and metrics-driven
- Track record of leveraging AI and emerging technologies to improve outcomes
Preferred Qualifications:
- Experience in cybersecurity SaaS, MSSP, or global technology services environments.
- Familiarity with security frameworks such as NIST, ISO 27001, and SOC2.
- MBA or cybersecurity certifications (CISSP, CISM, GIAC)a plus.
- Experience implementing AI-driven support models, workflow automation,and/or predictive analytics programs.
About Arctic Wolf
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
Security Requirements
Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.