The CxA PM will establish, create and manage the overall commissioning process in the region, follow standards set by the organization and oversight of multiple cxa projects for large data center ...
The CxA PM will establish, create and manage the overall commissioning process in the region, follow standards set by the organization and oversight of multiple cxa projects for large data center ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Reviews commissioning plan as provided by the 3rd party CxA * Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as CxAlloy or Facility Grid (or ...
Customer Experience Associate
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Customer Experience Associate
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Senior Solution Consultant
Atlanta, GA · On-site
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * Provide ...
Senior Solution Consultant
Atlanta, GA · On-site
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * Provide ...
Customer Experience Associate
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Customer Experience Associate
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Commissioning Agent/Startup Manager
$110K - $155K/yr
Commissioning Authority (CxA) - Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection (DEP) has ...
Quick apply
Commissioning Agent/Startup Manager
$110K - $155K/yr
Commissioning Authority (CxA) - Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection (DEP) has ...
Customer Experience Associate
Westlake, OH · On-site
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Customer Experience Associate
Westlake, OH · On-site
$15.25 - $20.25/hr
The purpose of the CXA function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
Boston, MA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
Boston, MA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Commissioning Agent/Startup Manager
Manhattan, NY · On-site
$110K - $155K/yr
Commissioning Authority (CxA) - Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection (DEP) has ...
Quick apply
Commissioning Agent/Startup Manager
Manhattan, NY · On-site
$110K - $155K/yr
Commissioning Authority (CxA) - Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection (DEP) has ...
Commissioning Agent/Startup Manager
$110K - $155K/yr
Vision insurance Commissioning Authority (CxA) Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection ...
Quick apply
Commissioning Agent/Startup Manager
$110K - $155K/yr
Vision insurance Commissioning Authority (CxA) Owls Head Wastewater Treatment Facility (OH-95) Location: New York, NY (Brooklyn) The Project The New York City Department of Environmental Protection ...
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Quick apply
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · On-site
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
San Francisco, CA · On-site
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Monitor the CxA team's resource planning and deployment to ensure effective coverage of commissioning activities, and support the General Contractor, DC operations, QA inspectors with commissioning ...
Senior Solution Consultant - Health & Life Sciences
Boston, MA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
Senior Solution Consultant - Health & Life Sciences
Boston, MA · Remote
$123K - $205K/yr
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. * As a ...
The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject ...
The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject ...
Cxa information
See salary details
$5.29 - $7.08
0% of jobs
$7.08 - $8.87
0% of jobs
$8.87 - $10.66
0% of jobs
$10.66 - $12.46
0% of jobs
$12.46 - $14.25
0% of jobs
$14.25 - $16.04
0% of jobs
$16.04 - $17.83
0% of jobs
$17.83 - $19.62
0% of jobs
$19.62 - $21.42
0% of jobs
$21.42 - $23.21
0% of jobs
$23.66 is the 25th percentile. Wages below this are outliers.
$23.21 - $25
100% of jobs
$5
$25
How much do cxa jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Customer Experience Associate (CXA), and why are they important?
What are CXAs?
What are some common challenges faced by a Customer Experience Associate (CXA) and how can they be addressed?
What job makes $10,000 a month without a degree?
What is the difference between Cxa vs Customer Support Specialist?
| Aspect | Cxa | Customer Support Specialist |
|---|---|---|
| Required credentials | Customer service experience, communication skills, sometimes certifications in customer experience | Customer service experience, communication skills, often similar certifications |
| Work environment | Call centers, retail, online support platforms | Call centers, retail stores, online support roles |
| Employer and industry usage | Tech companies, retail, service industries | Retail, tech, service industries |
| Common search and comparison intent | Understanding roles, career paths, job requirements | Similar customer service roles, career advancement |
Both Cxa and Customer Support Specialist roles focus on delivering excellent customer service, often requiring similar skills and certifications. Cxa roles tend to emphasize customer experience management, while Customer Support Specialists focus more on direct support and issue resolution. The choice depends on whether you want to specialize in customer experience strategy or hands-on support.

$115K/yr
Full-time
Medical, Retirement
Posted 21 days ago
Job description
Commissioning Project Manager - Data Center Construction - Chesterton, IN
This opportunity is with an established General Contractor that specializes in converting existing Buildings and Structures into complex buildings / industrial complexes and is looking to expand its foothold even further into the Critical Facilities Market. Our client is taking their expertise and focus and applying it towards brownfield data center projects - which is the process for converting an existing building to a data center for the Hyperscale, Colo or Enterprise Marketplace. This company will provide a complete life cycle of solutions that will be custom-fit to the requirements of their client's mission-critical facility. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.
The CxA PM will establish, create and manage the overall commissioning process in the region, follow standards set by the organization and oversight of multiple cxa projects for large data center projects. This candidate will ensure that commissioning experts follow cxa standards, adhere to a thorough quality management / QC process and procedures that validate and document client's systems. This candidate will also handle any technical commissioning issues in the region for local data center clients.
Responsibilities:
- Manage multiple CxA Projects in the region as a Program Manager that consists of a full team of commissioning engineers and cxa project managers on a wide range of data center CxA projects
- Manage project team by providing direction, monitoring effectiveness and providing leadership
- Ability to manage a team of CxA Engineers and technical staff
- Work closely with other functional areas of the organization, project contractors, internal / external team members, customers and suppliers
- Oversee all phases of project management / project delivery: design, quality control, staffing, budget management (P & L) while following Industry Best Practices
- Possess in-depth knowledge of Client, which are incorporated into overall project execution. Interface with clients to define project requirements. Establishes project work plan and deadlines.
- Client Interface on projects; Manage client relationship / expectations with effective face to face, phone, and email communication
- Ability to manage multiple projects; Champion design reports; Produce engineering proposals (RFPs); Facilitate client meetings / presentations that meet the project's objectives
- Track progress of projects against goals, objectives, timelines, and budgets
- Generate reports, track project costs, financial forecasts as related to project status
- Monitor expenses to ensure they fall within the prescribed budget
- Understand / follow company policies and procedures
- Will manage staff; candidate will be managing the technical aspect of projects and act as a technical resource for the local commissioning team
- Ensure CxA standards are being followed for: Equipment pre-start-up and start-up procedures; Development of standard operating procedures (SOP's) and Methods of Procedures (MOPs); Comprehensive Commissioning documentation
- Ensure that the overall CxA process is being followed with the highest of standards:
- Commissioning test procedures and reports
- Commissioning logs, equipment checklist, and other tools to track commissioning projects
- Comprehensive reports which include:
- recommendations for optimizing building operations
- functional checklists
- list of deficiencies
- equipment operation
- maintenance manuals
- Have the team follow Cxa Standards:
- Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to commissioning
- Integrated system testing; Load Bank Testing; Compilation of all testing procedure results
- Functional tests for various building MEP systems, such as: fire alarm and control systems, HVAC, Chillers, CRAC units, normal and standby electrical distribution systems, UPS, standby generators, and emergency lighting, etc.
- System Assembly;
- Commission plan preparation
- Follow company QC process and procedures
- Interface with clients, contractors, equipment vendors and owners agents as needed
- Execute project assignments; Interface with project contractors, vendors, and testing technicians; Interact with all facets of the company: engineering, design, etc.
- Verification of cxa results of test reports
- Assist with field troubleshooting of commissioned equipment as needed; Field experience in the operation and application of Power Quality Analyzers, Power Disturbance Analyzers, Data loggers, and related system testing equipment
Qualifications:
- Hands on experience managing Data Centers / Critical Facilities Projects with an A/E, MEP or CxA company
- Previous Data Center / Mission Critical experience a must
- 5 to 10 or more years of experience in the Electrical / Mechanical Commissioning Field
- Experience with Level 1-5 commissioning
- Experience managing cxa teams and developing plans for large scale commissioning projects
- Experience with IEEE / ASHRAE procedures and protocols a plus
- Possess basic knowledge of systems design for various projects
- Bachelor's Degree in Electrical / Mechanical Engineering a plus
- P.E. license / LEED accreditation a plus
- PMP certification a plus
- Project management experience in the Consulting Engineering Industry
- Client relationship / Client Management / Client Engagement / Business Development - creating RFPs
- Excellent communication skills, both written and verbal (this role requires heavy amount of writing, documentation, and client interaction)
- Strong organizational, communication, and reporting skills
- Computer savvy / Microsoft Project, Excel. Ability to create complex reports, forecast modeling
- Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
- Must be open to 25-50% Travel
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: wqjixrnamxbrzayts9ip36q9oh@crelate.net
After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate