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Cxa Jobs (NOW HIRING)

Sparrow Company

CxA Engineer

Houston, TX · On-site

$81K - $102K/yr

DESCRIPTION: Cx Project Manager holds overall responsibility for assigned projects of low to medium scope and complexity. Duties include planning and executing a specific project plan, delivering ...

Sparrow Company

CxA Engineer

Houston, TX

$81K - $102K/yr

DESCRIPTION: Cx Project Manager holds overall responsibility for assigned projects of low to medium scope and complexity. Duties include planning and executing a specific project plan, delivering ...

Pkaza

Commissioning Project Manager

Salt Lake City, UT

  • Medical

  • Retirement

The CxA PM will manage the overall commissioning process in the region, follow standards set by the organization and oversight of multiple cxa projects for large data center projects. This candidate ...

Pkaza

Navy Nuke - EE / ME CxA Agents

Phoenix, AZ · On-site

$84K - $106K/yr

  • Medical

  • Retirement

We are looking for a Navy Nuke - EMN, MMN, or ETN to transition into an entry level CxA engineer that will assist with onsite commissioning plans, provide and gather specifications, and execute ...

Pkaza

Mechanical Commissioning Engineer

Mesa, AZ · On-site

  • Medical

  • Retirement

The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance ...

Pkaza

Mechanical Commissioning Engineer

Columbus, OH · On-site

  • Medical

  • Retirement

The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance ...

Guardian Life

NY · On-site

$100 - $165/hr

CXA teams generate important signals, reports, plans, and customer experience inputs across many workstreams. This role helps the organization move beyond one-off reporting and manual work by ...

Guardianlife

Senior Operations Manager

Holmdel, NJ · Hybrid

$99K - $162K/yr

CXA teams generate important signals, reports, plans, and customer experience inputs across many workstreams. This role helps the organization move beyond one-off reporting and manual work by ...

Guardianlife

Senior Operations Manager

Bethlehem, PA · Hybrid

$99K - $162K/yr

CXA teams generate important signals, reports, plans, and customer experience inputs across many workstreams. This role helps the organization move beyond one-off reporting and manual work by ...

Pkaza

Mechanical Commissioning Engineer

Atlanta, GA · On-site

  • Medical

  • Retirement

The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance ...

Armada

OR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with the CxA, engineers of record, and OEM startup technicians to sequence equipment energization, startup, and testing safely and efficiently. * Maintain visibility into the master ...

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Showing results 21-40

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How much do cxa jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for cxa in the United States is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $24.28 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Customer Experience Associate (CXA)?

To thrive as a Customer Experience Associate, you typically need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM systems, help desk software, and basic office applications is often required. Empathy, patience, and adaptability are standout soft skills that help build positive relationships with customers. These competencies are crucial for delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction in a competitive market.

What is a Customer Experience Associate (CXA)?

CXA stands for Customer Experience Associate. CXAs are professionals who interact directly with customers to help resolve their issues, answer questions, and ensure a positive overall experience with a company's products or services. Their role often includes handling customer inquiries via phone, email, or chat, troubleshooting problems, and providing feedback to internal teams. CXAs play a key part in building customer loyalty and improving company reputation through excellent service.

What are common challenges faced by a Customer Experience Associate (CXA) and how can they be addressed?

Customer Experience Associates often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining consistent service quality. To address these issues, it's important to develop strong communication and problem-solving skills, as well as to become familiar with company policies and support systems. Regular training, peer support, and feedback from supervisors can also help CXAs improve their performance and job satisfaction.

What is the difference between Cxa vs Customer Support Specialist?

AspectCxaCustomer Support Specialist
Required credentialsCustomer service experience, communication skills, sometimes certifications in customer experienceCustomer service experience, communication skills, often similar certifications
Work environmentCall centers, retail, online support platformsCall centers, retail stores, online support roles
Employer and industry usageTech companies, retail, service industriesRetail, tech, service industries
Common search and comparison intentUnderstanding roles, career paths, job requirementsSimilar customer service roles, career advancement

Both Cxa and Customer Support Specialist roles focus on delivering excellent customer service, often requiring similar skills and certifications. Cxa roles tend to emphasize customer experience management, while Customer Support Specialists focus more on direct support and issue resolution. The choice depends on whether you want to specialize in customer experience strategy or hands-on support.

More about Cxa jobs

What states have the most Cxa jobs?

States with the most job openings for Cxa jobs include:

What job categories do people searching Cxa jobs look for?

The top searched job categories for Cxa jobs are:

Cxa jobs near you
Infographic showing various Cxa job openings in the United States as of August 2026, with employment types broken down into 6% As Needed, 93% Full Time, and 1% Part Time. Highlights an 89% Physical, 7% Hybrid, and 4% Remote job distribution, with an average salary of $50,000 per year, or $24 per hour.

Data Center Mission Critical Commissioning Agent (CxA) - Electrical & Mechanical - All Levels

Engineering Economics, Inc.

South Bend, IN • On-site

Full-time

Re-posted 13 days ago

Job description

Description:

About Us: Engineering Economics Inc. is a renowned leader in providing engineering and commissioning services for mission-critical facilities, including data centers. We are dedicated to ensuring the reliability and efficiency of our clients' infrastructures through our innovative solutions and industry-leading expertise. Our team values integrity, collaboration, and excellence in every project we undertake.


Job Description: We are seeking skilled and motivated Data Center Mission Critical Commissioning Agents (CxA) of all experience levels to join our team. The CxA will be responsible for commissioning electrical and mechanical systems in data centers, ensuring they meet the highest standards of performance and reliability. This role demands a deep understanding of mission-critical environments, meticulous attention to detail, and the ability to work effectively in high-pressure situations.

Requirements:

Key Responsibilities:

  • Conduct commissioning activities for electrical and mechanical systems in data centers.
  • Develop and execute comprehensive commissioning plans, procedures, and checklists.
  • Perform site inspections, functional performance testing, and system verification.
  • Review and analyze design documents, submittals, and equipment specifications.
  • Collaborate with project teams, including contractors, engineers, and data center operators.
  • Identify and resolve issues related to system performance, reliability, and safety.
  • Document findings and prepare detailed commissioning reports.
  • Provide training and support to data center staff on system operations and maintenance.
  • Ensure compliance with industry standards, codes, and regulations.
  • Participate in project meetings and provide technical expertise.

Qualifications:

  • Relevant experience in commissioning, design, or construction of electrical and mechanical systems, particularly in data centers or mission-critical environments.
  • In-depth knowledge of HVAC, electrical distribution, power generation, UPS systems, and control systems.
  • Excellent communication and interpersonal skills.
  • Ability to read and interpret construction documents and specifications.
  • Proficiency in commissioning software and tools.
  • Certification as a Certified Commissioning Professional (CCP), Certified Building Commissioning Professional (CBCP), or equivalent is a plus.
  • Willingness to travel to project sites as required.

Experience Levels:

  • Entry-Level: 0-2 years of experience in commissioning or related field, with a focus on mission-critical facilities.
  • Mid-Level: 3-7 years of experience, with demonstrated project management capabilities and a solid understanding of data center systems.
  • Senior-Level: 8+ years of experience, with extensive knowledge of complex mission-critical systems and leadership experience.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A collaborative and inclusive work environment.
  • Participation in cutting-edge and challenging projects in the mission-critical sector.
  • Employee Stock Ownership Plan (ESOP)

Engineering Economics Inc. is an equal opportunity employer.


Attention Search Firms / Third-Party Recruiters: EEI is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with EEI. Regardless of past practice, all resumes submitted by search firms to any employee at EEI via email, the Internet, or directly to hiring managers at EEI in any form without a valid written search agreement in place for a specific position will be deemed the sole property of EEI, and no fee will be paid in the event a candidate is hired by EEI as a result of the referral or through other means.

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