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Cxa Jobs (NOW HIRING)

Electrical CxA Non traveler

Columbus, OH

$82K - $103K/yr

The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance ...

The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance ...

Client Experience Associate (CXA)

Washington, DC · On-site

$18.75 - $25/hr

The CXA ensures the client journey is flawless, consistent, and aligned with premium brand standards. As a visible, field-based leader, you guide front-of-house teams, spot opportunities to elevate ...

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Cxa information

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How much do cxa jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for cxa in the United States is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $24.28 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer experience associate (Cxa) roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level often include sales, real estate, or certain skilled trades like plumbing or electrical work, which may require certifications but not necessarily a college degree. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is a CX job?

A CX job refers to a Customer Experience role focused on improving how customers interact with a company's products or services. It involves tasks such as managing customer feedback, providing support, and enhancing overall satisfaction, often requiring communication skills and familiarity with customer service tools. CX professionals aim to build positive relationships and ensure customer loyalty.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate (CXA), and why are they important?

To thrive as a Customer Experience Associate, you typically need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM systems, help desk software, and basic office applications is often required. Empathy, patience, and adaptability are standout soft skills that help build positive relationships with customers. These competencies are crucial for delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction in a competitive market.

What are CXAs?

CXA stands for Customer Experience Associate. CXAs are professionals who interact directly with customers to help resolve their issues, answer questions, and ensure a positive overall experience with a company's products or services. Their role often includes handling customer inquiries via phone, email, or chat, troubleshooting problems, and providing feedback to internal teams. CXAs play a key part in building customer loyalty and improving company reputation through excellent service.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-level contractors, certain medical professionals, and skilled trades like electricians or plumbers with experience. These positions often require specific skills, certifications, or a high level of expertise, and may involve freelance work, project-based assignments, or independent contracting. Earnings depend on industry, location, and workload.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, CFOs, and other C-level executives often earn over $1 million annually, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, hedge fund managers, and certain professional athletes or entertainers can reach this income level through performance bonuses, equity, or endorsements. These positions typically require extensive experience, advanced skills, and significant responsibility.

What are some common challenges faced by a Customer Experience Associate (CXA) and how can they be addressed?

Customer Experience Associates often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining consistent service quality. To address these issues, it's important to develop strong communication and problem-solving skills, as well as to become familiar with company policies and support systems. Regular training, peer support, and feedback from supervisors can also help CXAs improve their performance and job satisfaction.

What is the difference between Cxa vs Customer Support Specialist?

AspectCxaCustomer Support Specialist
Required credentialsCustomer service experience, communication skills, sometimes certifications in customer experienceCustomer service experience, communication skills, often similar certifications
Work environmentCall centers, retail, online support platformsCall centers, retail stores, online support roles
Employer and industry usageTech companies, retail, service industriesRetail, tech, service industries
Common search and comparison intentUnderstanding roles, career paths, job requirementsSimilar customer service roles, career advancement

Both Cxa and Customer Support Specialist roles focus on delivering excellent customer service, often requiring similar skills and certifications. Cxa roles tend to emphasize customer experience management, while Customer Support Specialists focus more on direct support and issue resolution. The choice depends on whether you want to specialize in customer experience strategy or hands-on support.

More about Cxa jobs
What states have the most Cxa jobs? States with the most job openings for Cxa jobs include:
Infographic showing various Cxa job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,000 per year, or $24 per hour.

Electrical CxA Non traveler

Pkaza

Columbus, OH

$82K - $103K/yr

Full-time

Medical, Retirement

Posted 3 days ago


Job description

Electrical Commissioning Agent - Columbus, OH (limited travel)
This opportunity is with a leading EPC Company of data center design / build / commissioning solutions. This company provides a complete life cycle of solutions that are custom-fit to the requirements of their client's mission-critical facilities. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. They build mission-critical facilities for data center facilities nationwide for Enterprise, Colocation and Hyperscale Companies.

We are looking for an experienced CxA Agent to support a critical facility data center construction project with coordination between Engineering and Construction Teams to drive the Cx process. The CxA Agent will be responsible for managing the overall quality of data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance with company's policies and procedures. They will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading the Commissioning process and understand the MEP construction coordination of complex data center projects, communicate with contractors and vendors to obtain documentation, schedule technicians, and coordinate startup and testing of complex electrical and mechanical equipment and systems in a datacenter environment. Must have experience analyzing processes, creating process documentation, developing operational procedures, experience with Levels 1-3 commissioning and communicating effectively with both business and operations managers. For levels above L3, the CxA Agent will work with 3rd party CxA firms to help manage and oversee the commissioning process until completed. The Subject Matter expert supports the development and implementation of Mission Critical O&M initiatives, based on company's best practices.

Responsibilities:

  • Perform periodic site walk-throughs in order to ensure Company's procedures and standards are followed. This includes assisting any other support staff and contracted vendors
  • Manage and perform level 1-3 commissioning procedures for the data center project ensuring that all level 1 -3 commissioning is performed according to established practices and procedures
  • Oversee 3rd Party CxA firms for commissioning work above L3
  • Communicate the status of the operation process with senior management
  • Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards
  • Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance
  • Participate in daily commissioning activity meetings which services include: Equipment pre-start-up and start-up procedures; Development of standard operating procedures (SOP's) and Methods of Procedures (MOPs); Comprehensive Commissioning documentation
  • Prepare commissioning test procedures and reports; Develop and maintain commissioning logs, equipment checklist, and other tools to track commissioning projects; Write comprehensive reports which include the following sections: recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals
  • Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to commissioning
  • Integrated system testing; Load Bank Testing; Compilation of all testing procedure results
  • Develop and administer functional tests for various systems, such as: electrical distribution systems, UPS, standby generators, etc.
  • System Assembly; Commission plan preparation ; Follow company QC process and procedures
  • Help lead and manage any external resources; Schedule and direct periodic commissioning meetings; Attend construction and coordination meetings if required for the project ; Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency
  • Interface with clients, contractors, equipment vendors and owners agents as needed; Execute project assignments; Interface with project contractors, vendors, and testing technicians; Interact with all facets of the company: engineering, design, etc.
  • Verify results of test reports; Assist with field troubleshooting of commissioned equipment as needed; Field experience in the operation and application of Power Quality Analyzers, Power Disturbance Analyzers, Data loggers, and related system testing equipment
  • Conduct critical facilities Operations and Maintenance (O&M) program analysis and reporting
  • Coordinate with Design/Construction Team
  • Assess, recommend and implement industry best practices into new and existing Critical Environment Programs
  • Develop process documentation and training materials

Qualifications:

  • 4-10+ years experience with Electrical Power Systems
  • Bachelor's / Associates Degree as an Electrical Engineer or relevant experience including Military a plus
  • P.E or EIT a plus
  • Experience commissioning enterprise data centers, colos, and hyperscale companies
  • Data Center Project experience on projects 5 MW or larger a plus
  • 3-5 years of Quality Assurance / Quality Controls, Commissioning, MEP Coordination, or other relevant experience
  • A/E experience working in complex facilities or mission critical projects a big plus
  • Previous Data Center / Mission Critical experience a must
  • Certifications as a Cx Professional (BCxP, CxA, CCP, etc.)a plus
  • NETA / NICET certification a plus
  • Journeyman or Master's License in MEP a plus
  • Excellent communication skills, both written and verbal (this role requires heavy amount of writing, documentation, and client interaction)
  • Electrical equipment testing experience in a Critical Facilities / facility environment
  • Previous experience conducting Level 1-5 Commissioning
  • Possess basic knowledge of systems design for various projects
  • Previous experience working with a GC or 3rd Party CxA Company a huge plus
  • Solid Understanding of Critical Electrical Power Systems or Mechanical / HVAC equipment in a data center environment
  • Previous experience in the Military / Military Veterans a huge plus! Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.
  • Proficient in the Microsoft Office (Word, Excel, Project, Outlook, Teams etc.)
  • Experience with BIM 360 / ACC, CxAlloy, end user ACMS as necessary
  • Strong verbal and written communications skills; Good presentation skills
  • Superior analytical, planning and problem resolution skills
  • Highly organized with proved project management abilities; self motivated
  • Strong organizational skills and detail oriented
  • Strong customer service skills
  • Open to travel M-F / home on weekends / limited travel if located near a project
  • Relo available
Submittal Instructions:

Please apply directly by clicking the link below, alternatively you can forward your resume directly to: rhess7y6yb3nb5ah9gw35n7m1c@crelate.net

After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate