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Cxa Jobs (NOW HIRING)

UGI

Customer Experience Lead

Fredericksburg, VA · Hybrid

The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject ...

Salute

Mechanical Commissioning Engineer

Atlanta, GA · On-site

Commissioning Agent (CxA) A Commissioning Agent (CxA) has a technical background and in-depth expertise with the commissioning process including verification techniques, functional performance ...

Mechanical Solutions

Commissioning Manager

Haskell, TX · On-site

Coordinate with Owner, CxA, Design Team, AHJs, and trade partners to align commissioning strategies and schedules * Develop and manage commissioning plans, schedules, and milestones aligned with ...

Pkaza

Data Center Construction QA / QC Manager

Columbus, OH

$78K - $104K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...

New

Pkaza

Data Center Construction QA / QC Manager

Montgomery, AL · On-site

$69K - $92K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...

New

Pkaza

Data Center Construction QA / QC Manager

Bastrop, TX

$83K - $110K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...

New

Talkdesk

Director, Forward Deployed Engineer

Seattle, WA · On-site

$260K - $409K/yr

Job Summary The Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI ...

Pkaza

Data Center Construction QA / QC Manager

Mesa, AZ · On-site

$82K - $110K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...

New

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How much do cxa jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for cxa in the United States is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate (CXA), and why are they important?

To thrive as a Customer Experience Associate, you typically need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM systems, help desk software, and basic office applications is often required. Empathy, patience, and adaptability are standout soft skills that help build positive relationships with customers. These competencies are crucial for delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction in a competitive market.

What are CXAs?

CXA stands for Customer Experience Associate. CXAs are professionals who interact directly with customers to help resolve their issues, answer questions, and ensure a positive overall experience with a company's products or services. Their role often includes handling customer inquiries via phone, email, or chat, troubleshooting problems, and providing feedback to internal teams. CXAs play a key part in building customer loyalty and improving company reputation through excellent service.

What are some common challenges faced by a Customer Experience Associate (CXA) and how can they be addressed?

Customer Experience Associates often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining consistent service quality. To address these issues, it's important to develop strong communication and problem-solving skills, as well as to become familiar with company policies and support systems. Regular training, peer support, and feedback from supervisors can also help CXAs improve their performance and job satisfaction.

What job makes $10,000 a month without a degree?

A Customer Experience Associate (CXA) role typically does not require a degree and can pay up to $10,000 a month with experience, strong communication skills, and performance-based bonuses. High earnings are often achieved in sales, tech support, or client management positions that focus on customer satisfaction and retention.

What is the difference between Cxa vs Customer Support Specialist?

AspectCxaCustomer Support Specialist
Required credentialsCustomer service experience, communication skills, sometimes certifications in customer experienceCustomer service experience, communication skills, often similar certifications
Work environmentCall centers, retail, online support platformsCall centers, retail stores, online support roles
Employer and industry usageTech companies, retail, service industriesRetail, tech, service industries
Common search and comparison intentUnderstanding roles, career paths, job requirementsSimilar customer service roles, career advancement

Both Cxa and Customer Support Specialist roles focus on delivering excellent customer service, often requiring similar skills and certifications. Cxa roles tend to emphasize customer experience management, while Customer Support Specialists focus more on direct support and issue resolution. The choice depends on whether you want to specialize in customer experience strategy or hands-on support.

More about Cxa jobs
What states have the most Cxa jobs? States with the most job openings for Cxa jobs include:
What job categories do people searching Cxa jobs look for? The top searched job categories for Cxa jobs are:
Cxa jobs near you
Infographic showing various Cxa job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,000 per year, or $24 per hour.

Membership Supervisor | Drive membership growth across every site you touch

National Express Wash

Orlando, FL

Full-time

Posted 15 days ago

Job description

WHAT YOU’LL OWN

Sales Training Delivery - Lead structured sales training sessions twice a month across the Orlando area — more often when business needs call for it. Keep content fresh, practical, and tied to current capture rate priorities.

Site Visits & Field Coaching - Visit 5–6 stores per week across the Orlando area to observe CXA performance, coach in the moment, and reinforce what good looks like. One site minimum per day, two maximum, averaging 8 hours including travel.

Visit Documentation - Complete a Jolt form for every store visit — capture observations, actions taken, and follow-ups needed. Documentation is how your work compounds across the team.

CXA Mentorship & Development - Share best practices, model strong sales techniques, and give CXAs the feedback they need to improve. Track trainee progress and stay consistent with follow-through.

Performance Monitoring - Track and report on Capture Rate and overall sales performance. Use the data to spot what’s working, what’s not, and where to focus next.

Red Flag Follow-Through - Partner with Site Managers on Red Flag reports to ensure timely resolution and consistent performance improvement across sites.

Cross-Functional Partnership - Work with regional managers to identify training needs, align on sales goals, and make sure membership processes stay consistent across every location you cover.

WHAT YOU BRING

  • Proven experience in sales training, sales coaching, or a related field with a strong grasp of sales techniques and methodologies
  • Excellent communication and interpersonal skills — you can motivate, coach, and hold people accountable in the same conversation
  • Strong organizational skills and attention to detail to manage training schedules, visit cadence, and documentation
  • Ability to work independently in the field while collaborating closely with site teams and regional partners
  • Valid driver’s license, reliable transportation, and willingness to travel daily across the Orlando area
  • Bilingual English/Spanish is a plus

HOW YOU SHOW UP — ECW COMPETENCIES

  • Sales Expertise — You know what drives capture rate and can teach it in plain language that CXAs actually apply on the floor.
  • Communication — You adapt how you deliver feedback — direct when it matters, supportive when it lands better — and people leave conversations clear on next steps.
  • Analytical Thinking — You read the numbers, spot the patterns, and turn performance data into specific coaching actions.
  • Organizational Skills — You manage a multi-site schedule, documentation, and follow-ups without dropping balls.
  • Adaptability — You adjust your approach to fit the site, the CXA, and the day — because no two visits are the same.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you bring the energy and make every detail count. Florida’s #1 express car wash and growing. Join us.

WHAT YOU’LL GET

  • Full comprehensive benefits (Health, Vision, Dental)
  • 401(k) with 4% match — yes, free money
  • FlexTime PTO (front-loaded)
  • Parental leave (maternity & paternity)
  • Tuition reimbursement
  • Pet insurance
  • On-the-job training and real career growth through ECWU
  • FREE car washes