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Cx Support Jobs (NOW HIRING)

CX Support

Long Beach, MS · On-site

$17.75 - $23.50/hr

Support the Cx Director and BD by developing Cx Scopes of Work and accurate task and project pricing.This may include participation in new project interviews and pursuing new opportunities with ...

CX Support

Long Beach, MS · On-site

$17.75 - $23.50/hr

The Project Manager is responsible for maintaining project documentation, managing budgets and schedules, tracking project risks, and supporting the Cx Director and Business Development team by ...

CX Support

Long Beach, MS · On-site

$17.75 - $23.50/hr

Support the Cx Director and BD by developing Cx Scopes of Work and accurate task and project pricing.This may include participation in new project interviews and pursuing new opportunities with ...

Customer Experience Generation Tux is currently looking for a Customer Service Support Manager to lead our call center team to deliver exceptional customer service and operational excellence. A ...

A typical day includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture that stresses communication and high-level ...

Job Overview The CX Support Analyst will have the opportunity to use their skills to provide front-line application support for customers and employees with all CX Systems. These include our Quote ...

New

Job Overview The CX Support Analyst will have the opportunity to use their skills to provide front-line application support for customers and employees with all CX Systems. These include our Quote ...

New

The CX Support Analyst will have the opportunity to use their skills to provide front-line application support for customers and employees with all CX Systems. These include our Quote and Order ...

New

Job Overview The CX Support Analyst will have the opportunity to use their skills to provide front-line application support for customers and employees with all CX Systems. These include our Quote ...

New

Our CX Support team handles high volume assistance over chat, email, and phone escalation. Our CX Trainers run one on one and group sessions that turn new users into confident power users. Our stack ...

Our CX Support team handles high volume assistance over chat, email, and phone escalation. Our CX Trainers run one on one and group sessions that turn new users into confident power users. Our stack ...

Director of Client Experience

Lincoln, NE · On-site

$100K - $125K/yr

Our CX Support team handles high volume assistance over chat, email, and phone escalation. Our CX Trainers run one on one and group sessions that turn new users into confident power users. Our stack ...

Our CX Support team handles high volume assistance over chat, email, and phone escalation. Our CX Trainers run one on one and group sessions that turn new users into confident power users. Our stack ...

Sales Support Coordinator

Raleigh, NC · On-site

$20 - $27/hr

CX Support : Support the Customer Experience Coordinator with order processing and coverage during high-volume peak periods or team time-off. Qualifications * 2+ years of experience in sales ...

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Showing results 1-20

Cx Support information

What is the difference between Cx Support vs Customer Service Representative?

AspectCx SupportCustomer Service Representative
Required CredentialsTypically technical certifications or product knowledgeBasic customer service skills, sometimes certifications
Work EnvironmentTechnical support centers, online chat, phone supportCall centers, retail, online support
Industry UsageTechnology, SaaS, software companiesRetail, telecom, hospitality
Search & Comparison IntentTechnical support, troubleshooting, product assistanceCustomer service, complaint resolution

While both roles focus on assisting customers, Cx Support typically involves technical troubleshooting and product-specific knowledge, often in tech industries. Customer Service Representatives handle general inquiries and complaints across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What cities are hiring for Cx Support jobs?

Cities with the most Cx Support job openings:

What states have the most Cx Support jobs?

States with the most job openings for Cx Support jobs include:

Infographic showing various Cx Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

CX Support

ENFRA LLC

Long Beach, MS • On-site

$17.75 - $23.50/hr

Full-time

Posted 4 days ago


Job description

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.

Overview

The internal title for this role is Commissioning Project Manager II.

The Commissioning Project Manager II oversees a commissioning team delivering multiple concurrent projects by balancing workloads, tracking project deliverables, providing consistent oversite and working with the Cx Director to ensure work is completed accurately and on schedule. This role serves as the primary communication hub between owner's, owner's representatives, contractors, engineers, architects, and the ENFRA Team. The Project Manager is responsible for maintaining project documentation, managing budgets and schedules, tracking project risks, and supporting the Cx Director and Business Development team by defining project scopes and developing accurate task and project pricing.

Responsibilities

Manage overall project execution, verify deliverable accuracy and adherence to project scope. Engage with Commissioning team and project stakeholders to maintain alignment, meet client requirements, and ensure the Cx scope of work is executed in an efficient manner. Oversee project KPIs and performance metrics to drive continuous improvement and maintain project health. Maintain and keep project budgets updated over the course of the project. Create and manage the project scope tracker, resource calendar, and forecast throughout the duration of the project. Establish and deliver a process for frequent tracking and reporting of project status and execution for communication to the client and to internal/external stakeholders. Verify proposal and project scope is clear, complete, and free of ambiguity for the Cx Team and Business Development (BD) Department. Drive corrective actions when scope or performance gaps are identified. Support the Cx Director and BD by developing Cx Scopes of Work and accurate task and project pricing.This may include participation in new project interviews and pursuing new opportunities with potential project clients. Oversee project KPIs and performance metrics to drive continuous improvement and maintain project health. Manage resource utilization across multiple projects to ensure that project financial targets are met. Provide training and mentoring to commissioning team Provide input to the director for development and maintenance of commissioning standards and processes. Provides a leadership role as needed to develop certain Cx tasks. Such tasks may include: developing the Owner's Project Requirements (OPR), leading the Cx Design review process, reviewing Commissioning specs and Commissioning plans with an emphasis on the contracted scope of work, oversee the development and execution of functional testing, and owner training. Foster a culture of accountability collaboration and continuous improvement. Upholds ENFRA's owner advocacy philosophy and organizational core values.

Qualifications

Required Education, Experience, and Qualifications

Bachelor's degree in Engineering, Construction Management or a related field. 5+ years of commissioning or related experience with mechanical, electrical, plumbing, automatic temperature control systems, or building operation management experience. Ability to interact professionally with the owner, owners representatives, contractors and design teams. Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong verbal and written communication skills. Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment. Familiarity with the construction industry, general knowledge of the Company's competitors. Ability to multitask and identify task and project priorities to ensure timely and accurate completion of work.

Preferred Education, Experience, and Qualifications

Engineering Intern (EI) or Professional Engineer (PE) licensure 2+ years in a leadership role Project Management Certification (PMP, PgMP, etc.) Commissioning Certification (e.g. NEBB, ACG, BCxA, ASHRAE, etc.) Competency with Cloud Based commissioning software platforms.

Travel Requirements

25-40% of time will be spent traveling to job site(s)/office location.

Physical Activities

Ascending and descending ladders, stairs, scaffolding, ramps, polesClimbing stairs.Moving self in different positions to accomplish tasks in various environments including tight and confined spacesRepeating motions that may include the wrists, hands and/or fingersOperating machinery and/or power tools

Environmental Conditions

Outdoor elements such as precipitation and windNoisy environment

Physical Demands

Medium work that includes adjusting and/or moving objects up to 50 pounds

#LI-SB1

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Employment Type: FULL_TIME