Austin, TX · On-site
$120 - $180/hr
Background in CX, support tooling, or operational products * Comfort with supply chain, fulfillment, or logistics systems * Strong analytical skills -- you track cohorts, measure interventions ...
Posted today
Austin, TX · On-site
$120 - $180/hr
Background in CX, support tooling, or operational products * Comfort with supply chain, fulfillment, or logistics systems * Strong analytical skills -- you track cohorts, measure interventions ...
Posted today
Austin, TX · On-site
$120 - $180/hr
Streamline CX tooling to reduce resolution time and support costs * Successfully configure and launch at least two new enterprise programs * Build strong partnerships with CX operations, fulfillment ...
Austin, TX · On-site
$120 - $180/hr
Streamline CX tooling to reduce resolution time and support costs * Successfully configure and launch at least two new enterprise programs * Build strong partnerships with CX operations, fulfillment ...
Austin, TX · Remote
$125K - $165K/yr
Streamline CX tooling to reduce resolution time and support costs * Successfully configure and launch at least two new enterprise programs * Build strong partnerships with CX operations, fulfillment ...
Austin, TX · Remote
$125K - $165K/yr
Streamline CX tooling to reduce resolution time and support costs * Successfully configure and launch at least two new enterprise programs * Build strong partnerships with CX operations, fulfillment ...
Fort Worth, TX · On-site
$53.50 - $71.25/hr
Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on ... Previous experience supporting a healthcare environment with knowledge of HIP nd call-recording ...
Fort Worth, TX · On-site
$53.50 - $71.25/hr
Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on ... Previous experience supporting a healthcare environment with knowledge of HIP nd call-recording ...
Fort Worth, TX · On-site
$53.50 - $71.25/hr
Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on ... Previous experience supporting a healthcare environment with knowledge of HIP nd call-recording ...
Fort Worth, TX · On-site
$53.50 - $71.25/hr
Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on ... Previous experience supporting a healthcare environment with knowledge of HIP nd call-recording ...
Austin, TX · On-site
This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes ...
Austin, TX · On-site
This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes ...
... Support estimation, sizing, and commercial discussions for CX engagements Business Process Design & Transformation Define and optimize key CX processes: Lead-to-Opportunity / Quote-to-Cash Service ...
... Support estimation, sizing, and commercial discussions for CX engagements Business Process Design & Transformation Define and optimize key CX processes: Lead-to-Opportunity / Quote-to-Cash Service ...
Job Title: Principal Architect - CX (Customer Experience) Location: Houston, USA Position Type ... support omni-channel sales, partner collaboration, quoting, pricing, and order fulfillment ...
Quick apply
Job Title: Principal Architect - CX (Customer Experience) Location: Houston, USA Position Type ... support omni-channel sales, partner collaboration, quoting, pricing, and order fulfillment ...
Lubbock, TX · On-site
Support day-to-day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Lubbock, TX · On-site
Support day-to-day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Lubbock, TX · On-site
Support day-to-day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Quick apply
Lubbock, TX · On-site
Support day-to-day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Lubbock, TX · On-site
$70 - $90/hr
Support day‑to‑day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Lubbock, TX · On-site
$70 - $90/hr
Support day‑to‑day MEP field execution across assigned areas, workfronts, and system priorities. * Coordinate with the MEP/Cx Site Superintendent, GC site teams, trade partners, and vendors to ...
Austin, TX · On-site +1
$59.25 - $77/hr
Support the management of client expectations through day-to-day interactions with clients * Guide ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...
Austin, TX · On-site +1
$59.25 - $77/hr
Support the management of client expectations through day-to-day interactions with clients * Guide ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...
Lockhart, TX · On-site
$130 - $155/hr
Commissioning (Cx) Program Engineer Prime Data Centers Lockhart, Texas, United States About this ... Support other CxEs and projects, occasional travel to other campuses and to the Denver Office.
Lockhart, TX · On-site
$130 - $155/hr
Commissioning (Cx) Program Engineer Prime Data Centers Lockhart, Texas, United States About this ... Support other CxEs and projects, occasional travel to other campuses and to the Denver Office.
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
Austin, TX · On-site
$90 - $130/hr
Own the CX tech stack in partnership with the GTM Technology Manager (CRM, CS platform, support/ticketing, BI/reporting) -- evaluate, implement, and continuously improve tooling and integrations.
Austin, TX · On-site
$90 - $130/hr
Own the CX tech stack in partnership with the GTM Technology Manager (CRM, CS platform, support/ticketing, BI/reporting) -- evaluate, implement, and continuously improve tooling and integrations.
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
Lubbock, TX · On-site
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
Quick apply
Lubbock, TX · On-site
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
Austin, TX · On-site
Own the CX tech stack in partnership with the GTM Technology Manager (CRM, CS platform, support/ticketing, BI/reporting) - evaluate, implement, and continuously improve tooling and integrations.
Austin, TX · On-site
Own the CX tech stack in partnership with the GTM Technology Manager (CRM, CS platform, support/ticketing, BI/reporting) - evaluate, implement, and continuously improve tooling and integrations.
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
| Aspect | Cx Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically technical certifications or product knowledge | Basic customer service skills, sometimes certifications |
| Work Environment | Technical support centers, online chat, phone support | Call centers, retail, online support |
| Industry Usage | Technology, SaaS, software companies | Retail, telecom, hospitality |
| Search & Comparison Intent | Technical support, troubleshooting, product assistance | Customer service, complaint resolution |
While both roles focus on assisting customers, Cx Support typically involves technical troubleshooting and product-specific knowledge, often in tech industries. Customer Service Representatives handle general inquiries and complaints across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
$120 - $180/hr
Other
Posted 12 hours ago
Posted today
• Own the systems that move kits to customers, messages to members, and support requests to resolution.
• Ensure they receive it, remember to complete it, and get help when they need it.
• Kit return rate and demonstrate measurable improvement through operational interventions.
• Ship improvements to member communications that increase engagement and activation.
• Streamline CX tooling to reduce resolution time and support costs.
• Successfully configure and launch at least two new enterprise programs.
• Build strong partnerships with CX operations, fulfillment, and clinical teams.
Requirements
Core Competencies
Demonstrates expertise in product management with a focus on improving operational metrics and enhancing customer experience through effective communication and collaboration with cross-functional teams. Proficient in lifecycle communications and familiar with healthcare compliance standards.
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