What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases--verifying that systems are installed correctly ...
The role involves defining the CX architecture vision and ensuring alignment with business goals ... support omni-channel sales, partner collaboration, quoting, pricing, and order fulfillment ...
The role involves defining the CX architecture vision and ensuring alignment with business goals ... support omni-channel sales, partner collaboration, quoting, pricing, and order fulfillment ...
MEP/Cx Site Superintendent
Lubbock, TX · On-site
$85 - $120/hr
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
MEP/Cx Site Superintendent
Lubbock, TX · On-site
$85 - $120/hr
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
MEP/Cx Site Superintendent
Lubbock, TX · On-site
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
MEP/Cx Site Superintendent
Lubbock, TX · On-site
Support energization planning, LOTO coordination, and controlled execution around high-risk startup ... complex MEP/Cx construction environments * Related degree preferred; equivalent experience ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases-verifying that systems are installed correctly ...
What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases-verifying that systems are installed correctly ...
About the role The Commissioning (Cx) Program Engineer, CxE, is the project-level administrator of ... Support other CxEs and projects, occasional travel to other campuses and to the Denver Office.
About the role The Commissioning (Cx) Program Engineer, CxE, is the project-level administrator of ... Support other CxEs and projects, occasional travel to other campuses and to the Denver Office.
Catalyst Engineer
Austin, TX · On-site
As a Catalyst Engineer, you will be part of the Customer Experience (CX) support team, focusing on enterprise networking solutions. The ideal candidate will demonstrate strong technical expertise ...
Catalyst Engineer
Austin, TX · On-site
As a Catalyst Engineer, you will be part of the Customer Experience (CX) support team, focusing on enterprise networking solutions. The ideal candidate will demonstrate strong technical expertise ...
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Quick apply
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Provides support to help desk and QA to ensure alignment with requirements * Assists in preparing ... Experience with Oracle CX solutions and rollout, preferably with the CRM, Ticket System, and ...
Provides support to help desk and QA to ensure alignment with requirements * Assists in preparing ... Experience with Oracle CX solutions and rollout, preferably with the CRM, Ticket System, and ...
Genesys Cloud CX Training Specialist
Austin, TX · On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Genesys Cloud CX Training Specialist
Austin, TX · On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Commissioning (Cx) Manager Assistant Location: Barstow, TX (On-Site with Limited Remote Work ... Support the preparation and tracking of commissioning deliverables and documentation. * Assist with ...
Quick apply
Commissioning (Cx) Manager Assistant Location: Barstow, TX (On-Site with Limited Remote Work ... Support the preparation and tracking of commissioning deliverables and documentation. * Assist with ...
Oracle CX Project Manager
Dallas, TX · Remote
$115K/yr
Train and support team members on Jira usage for project tracking and reporting. * Communicate ... Proven experience managing Oracle Fusion CX application projects from initiation to completion.
Oracle CX Project Manager
Dallas, TX · Remote
$115K/yr
Train and support team members on Jira usage for project tracking and reporting. * Communicate ... Proven experience managing Oracle Fusion CX application projects from initiation to completion.
Oracle CX Project Manager
Dallas, TX · Remote
$115K/yr
Train and support team members on Jira usage for project tracking and reporting. * Communicate ... Proven experience managing Oracle Fusion CX application projects from initiation to completion.
Oracle CX Project Manager
Dallas, TX · Remote
$115K/yr
Train and support team members on Jira usage for project tracking and reporting. * Communicate ... Proven experience managing Oracle Fusion CX application projects from initiation to completion.
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Quick apply
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Business Analyst- Oracle CX
Irving, TX · On-site
Provides support to help desk and QA to ensure alignment with requirements * Assists in preparing ... Experience with Oracle CX solutions and rollout, preferably with the CRM, Ticket System, and ...
Business Analyst- Oracle CX
Irving, TX · On-site
Provides support to help desk and QA to ensure alignment with requirements * Assists in preparing ... Experience with Oracle CX solutions and rollout, preferably with the CRM, Ticket System, and ...
Genesys Cloud CX Training Specialist
Dallas, TX · On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Genesys Cloud CX Training Specialist
Dallas, TX · On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ...
Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)
Irving, TX · On-site
$88K - $207K/yr
CX Platform Expertise: Architect and integrate CCaaS and AI-driven CX solutions across platforms (e ... Delivery Alignment & Execution Support: Guide delivery teams from POC to production, ensuring ...
Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)
Irving, TX · On-site
$88K - $207K/yr
CX Platform Expertise: Architect and integrate CCaaS and AI-driven CX solutions across platforms (e ... Delivery Alignment & Execution Support: Guide delivery teams from POC to production, ensuring ...
Advisor Support Coordinator
Dallas, TX · On-site
$18.75 - $24/hr
As an Advisor Support Coordinator, you'll sit within the CX team and provide dedicated administrative support - either to a specific advisor or to a CX pod depending on where the need is greatest.
Advisor Support Coordinator
Dallas, TX · On-site
$18.75 - $24/hr
As an Advisor Support Coordinator, you'll sit within the CX team and provide dedicated administrative support - either to a specific advisor or to a CX pod depending on where the need is greatest.
Solution Sales Expert - CX
Milano, TX · On-site
Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans ... Support solution advisors to ensure demo system readiness and manage enablement programmes * Value ...
Solution Sales Expert - CX
Milano, TX · On-site
Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans ... Support solution advisors to ensure demo system readiness and manage enablement programmes * Value ...
The APM,Cx supports the Commissioning Manager and the leadership team in the commissioning planning, execution, and turnover processes for standardization across Mission Critical. The ideal candidate ...
The APM,Cx supports the Commissioning Manager and the leadership team in the commissioning planning, execution, and turnover processes for standardization across Mission Critical. The ideal candidate ...
Cx Support information
What is the difference between Cx Support vs Customer Service Representative?
| Aspect | Cx Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically technical certifications or product knowledge | Basic customer service skills, sometimes certifications |
| Work Environment | Technical support centers, online chat, phone support | Call centers, retail, online support |
| Industry Usage | Technology, SaaS, software companies | Retail, telecom, hospitality |
| Search & Comparison Intent | Technical support, troubleshooting, product assistance | Customer service, complaint resolution |
While both roles focus on assisting customers, Cx Support typically involves technical troubleshooting and product-specific knowledge, often in tech industries. Customer Service Representatives handle general inquiries and complaints across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Key responsibilities
Support and lead commissioning activities across design, construction, and occupancy phases to verify systems are installed correctly, function as intended, and meet owner requirements.
Review equipment submittals and shop drawings for compliance with design intent, owner project requirements, and functional testing needs.
Perform site visits, execute inspections using checklists and performance tests, and prepare progress reports on commissioning status, issues, and action items.
Job description
At SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.
We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.
Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.
What You’ll Do
As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases—verifying that systems are installed correctly, function as intended, and meet owner requirements. You will collaborate with clients, designers, contractors, and vendors to deliver high‑performing buildings and a great project experience.
- Review equipment submittals and shop drawings for compliance with design intent, owner project requirements, and functional testing needs.
- Perform site visits; execute inspections using pre‑functional checklists, functional performance tests, and training matrices.
- Prepare accurate, timely progress reports that outline commissioning status, issues, and action items.
- Verify preventative maintenance materials and close‑out documents for commissioned systems and equipment.
- Participate in client and internal Cx team meetings to review status and plan upcoming activities.
- Maintain equipment logs and master deficiency lists; follow through to closure with clear ownership.
- Support retro‑commissioning and diagnostic efforts to troubleshoot and optimize system performance.
- Prepare and update commissioning plans and specifications; use cloud‑based Cx software and maintain version control.
- Contribute to design reviews at key milestones and document comments clearly for the project team.
- Perform other duties as needed to achieve project goals and client expectations.
Who We’re Looking For
Minimum Requirements:
- Five years of experience with M&P systems, automation, and controls OR
- Five years of experience with Electrical systems and low voltage systems OR
- Bachelor’s degree in Engineering (Mechanical or Electrical) with two years of applicable experience or equivalent experience
Preferred Qualifications:
- Thorough knowledge of HVAC and/or electrical engineering principles and building automation and controls.
- Ability to read and interpret design documents and equipment submittals.
- Proficiency with Microsoft Office; comfort with cloud‑based Cx platforms and mobile field tools.
- Clear, concise technical writing; strong organization and follow‑through.
- Professional certifications such as CxA, CxT, or similar are a plus.
What We Offer
- 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
- Retirement Savings – 401(k) with immediate vesting and a generous company match.
- Health & Wellness – Medical, dental, and vision coverage, plus company‑funded HSA contributions for HDHP plans.
- Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
- Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth – Tuition reimbursement and ongoing professional development support.
SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR
About Smith Seckman Reid
Sourced by ZipRecruiter
Industry
Specialized design services
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1968