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Cx Support Jobs in California (NOW HIRING)

Senior CX Advisor

San Francisco, CA · On-site

$160K - $161K/yr

Support clients in a variety of formats including 1) ad hoc advisory on specific CX topics or support for key meetings such as Quarterly Business Reviews 2) execution of custom projects, workshops ...

This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our CX business domain that includes ...

Partner closely with the Business Systems Delivery & Support teams to ensure seamless technical execution of CX platform enhancements WHO YOU ARE * Bachelor's degree or equivalent in Information ...

You'll build, ship, and iterate on systems that make Brex's CX the best support on the planet - and lead the team that makes it happen. Where you'll work This role will be based in our San Francisco ...

CX Operations Engineer

San Francisco, CA · On-site

$124K - $185K/yr

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... Reporting to the CX Operations Manager, you'll own the automation infrastructure, AI-assisted ...

Lead CX governance across Product, Engineering, Operations, Support, Finance, Sales, and UX * Drive accountability for customer outcomes * Escalate systemic CX risks to executive leadership CX + UX ...

Lead CX governance across Product, Engineering, Operations, Support, Finance, Sales, and UX * Drive accountability for customer outcomes * Escalate systemic CX risks to executive leadership CX + UX ...

We make this a reality by empowering you with the tools, resources, and support you need to grow ... As Brex becomes an AI-native company, our CX organization leads that shift: building the systems ...

... supporting our customers. We do this both in-person and through our digital omni-channel ... About the Opportunity The Data Analyst, CX builds FASHIONPHILE's Voice of the Customer ...

Support the makeup artist and hair stylist experience on set: call sheets, kit and product needs ... Bring product knowledge back to CX, including new launches, wear notes, application tips, and what ...

New

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Support the management of client expectations through day-to-day interactions with clients

Lead the strategic development of innovative programs and partnerships supporting product launch ... Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM ...

Lead the strategic development of innovative programs and partnerships supporting product launch ... Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM ...

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Showing results 1-20

Cx Support information

What is the difference between Cx Support vs Customer Service Representative?

AspectCx SupportCustomer Service Representative
Required CredentialsTypically technical certifications or product knowledgeBasic customer service skills, sometimes certifications
Work EnvironmentTechnical support centers, online chat, phone supportCall centers, retail, online support
Industry UsageTechnology, SaaS, software companiesRetail, telecom, hospitality
Search & Comparison IntentTechnical support, troubleshooting, product assistanceCustomer service, complaint resolution

While both roles focus on assisting customers, Cx Support typically involves technical troubleshooting and product-specific knowledge, often in tech industries. Customer Service Representatives handle general inquiries and complaints across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Infographic showing various Cx Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Principal Technical Program Manager with M&A Integration

Rootshell Enterprise Technologies, Inc.

Santa Clara, CA • On-site

$180K/yr

Full-time

Re-posted 8 days ago


Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Principal Technical Program Manager with M&A Integration for one of our client, Please share your resume with current location & full contact info
Job Title:principal Technical Program Manager with M&A Integration
Location:Santa Clara, California - Hybrid
Salary:$180k per annum (All - Inclusive)
Locals Preferred
Job Description:
M&A Integration Program Delivery:
Proven experience leading IT workstreams for acquisitions, including pre-close planning, Day 1 readiness, and post-close integration within one or more enterprise domains.
*Strong experience on CPQ
Cross-Domain Execution & Dependency Management:
Strong ability to manage complex interdependencies across GTM, CX/Support, Infrastructure, Data, AI, and G&A functions in fast-paced integration environments.
Enterprise Platforms & Technology Acumen:
Experience coordinating integrations across CRM, customer support platforms, data and analytics stacks, infrastructure, and core enterprise systems.
Governance & Stakeholder Management:
Ability to drive execution through structured governance, provide executive-ready updates, and facilitate timely decisions across IT and business stakeholders.
Hands-On, Independent Execution:
Comfortable operating as a contractor in ambiguous environments, proactively identifying risks, driving resolution, and maintaining momentum under tight timelines.
With regards,
Naveen | Sr. Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com