ZipRecruiter

Log In

1

Cx Program Manager Jobs in Wisconsin (NOW HIRING)

Sentry

Customer Research Analyst

Stevens Point, WI · On-site

Experience in strategy and relationship management preferred. * Working knowledge of CX experience ... Well-being and Employee Assistance programs * Sentry Foundation gift matching program to encourage ...

PNC Bank

Teller

Lake Geneva, WI

$15.50 - $19.25/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Financial Services Group, Inc.

Teller

Pewaukee, WI · On-site

$15.75 - $19.50/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Financial Services Group, Inc.

Teller

Waukesha, WI · On-site

$16 - $20/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Financial Services Group, Inc.

Teller

Lake Geneva, WI · On-site

$15.50 - $19.25/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Bank

Teller

Pewaukee, WI

$15.75 - $19.50/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Bank

Teller

Waukesha, WI

$16 - $20/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Bank

Personal Banker

Milwaukee, WI · On-site

$19 - $23.25/hr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

PNC Bank

Personal Banker

Milwaukee, WI

$19 - $23.25/hr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ...

Prevail Bank

Chief Retail Officer

Wisconsin Rapids, WI · On-site

... programs, recurring annual training, etc. * Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.) * Support other departments as needed to help accomplish ...

Prevail Bank

Chief Retail Officer

Eau Claire, WI · On-site

... programs, recurring annual training, etc. * Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.) * Support other departments as needed to help accomplish ...

Prevail Bank

Chief Retail Officer

Wausau, WI

... programs, recurring annual training, etc. * Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.) * Support other departments as needed to help accomplish ...

Prevail Bank

Chief Retail Officer

Medford, WI

... programs, recurring annual training, etc. * Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.) * Support other departments as needed to help accomplish ...

Prevail Bank

Chief Retail Officer

Wausau, WI · On-site

... programs, recurring annual training, etc. * Manage all risks associated with your department (fraud, cyber, reputational, monetary, CX, etc.) * Support other departments as needed to help accomplish ...

next page

Showing results 1-20

All JobsCx Program Manager JobsCx Program Manager Jobs in Wisconsin

Cx Program Manager information

See Wisconsin salary details

$38.9K

$108.5K

$158.5K

How much do cx program manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for cx program manager in Wisconsin is $108,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $133,700.00 per year, depending on experience, location, and employer.

How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is a Cx Program Manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What are popular job titles related to Cx Program Manager jobs in Wisconsin? For Cx Program Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Wisconsin look for? The top searched job categories for Cx Program Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Cx Program Manager jobs? Cities in Wisconsin with the most Cx Program Manager job openings:
Cx Program Manager jobs near you

Customer Research Analyst

Sentry

Stevens Point, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Our Research Analysts contribute to the development and administration of corporate marketing programs.
This position can be filled as an Associate Marketing Analyst (Associate Customer Research Analyst), Marketing Analyst (Customer Research Analyst) or a Senior Marketing Analyst (Senior Customer Research Analyst), based on the qualifications and experience of the selected candidate.
For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.
What You'll Do
As a Customer Research Analyst, you will:
  • Collect, analyze, and maintain market research used in the development of marketing programs. Prepare reports that interpret market conditions and potentials.
  • Collect marketing intelligence regarding marketing and brand performance.
  • Create tools and reporting and which measures and communicates the effectiveness of Sentry's current customer experience.
  • Administer customer survey development. Design survey drafts and build questionnaires within Qualtrics Explore survey platform.
  • Create reports and data visualization dashboards as necessary, including system-generated reports and additional analysis in excel as needed.
  • Design and facilitate qualitative customer panel and design reporting of results.
  • Participate in the development of a customer outreach program. Help define protocol for customer follow-up.

What it Takes
  • Bachelors Degree or equivalent work experience.
  • 2 or more years of related work experience preferred.
  • Marketing and database experience is preferred.
  • Ability to learn, understand, and apply a wide range of company products, services, and marketing strategies.
  • Excellent written and verbal communication skills.
  • Strong analytical skills to include working knowledge of complex statistical analysis, spreadsheets, and database applications preferred.
  • Qualtrics Explore and Qualtrics XM Discover experience strongly preferred.
  • Experience in strategy and relationship management preferred.
  • Working knowledge of CX experience best practices preferred.

What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
  • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
  • Meal Subsidy available for associates who report to an office.
  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving.

About Sentry
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist
Thank you for your interest in Sentry!
Katelynne Rivera
Katelynne.Rivera@Sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Apply