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Cx Program Manager Jobs in Michigan (NOW HIRING)

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SAP Project Manager

Detroit, MI

$150K - $200K/yr

... manage global programs leveraging the latest SAP technologies--including S/4HANA Cloud, SAP ... Exposure to SAP CX, Ariba, SuccessFactors, or SAP Datasphere * RISE/GROW with SAP, or Public Cloud ...

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SAP Project Manager

Detroit, MI · On-site

$150K - $200K/yr

... to manage global programs leveraging the latest SAP technologies-including S/4HANA Cloud, SAP ... CX, Ariba, SuccessFactors, or SAP Datasphere RISE/GROW with SAP, or Public Cloud/Cloud ERP ...

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SAP Project Manager

Detroit, MI · On-site

$150K - $200K/yr

... to manage global programs leveraging the latest SAP technologies-including S/4HANA Cloud, SAP ... CX, Ariba, SuccessFactors, or SAP Datasphere • RISE/GROW with SAP, or Public Cloud/Cloud ERP ...

Dow -

Customer Manager - United States

Midland, MI · On-site +1

Collaborate with other functions and stakeholders to deliver CX results. Qualifications * A minimum ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...

Dow

Customer Manager - United States

Midland, MI · On-site

Collaborate with other functions and stakeholders to deliver CX results. Qualifications * A minimum ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...

Stellantis

Design Quality Lead BCIM

Auburn Hills, MI · On-site

... manages risk, and provides cross-functional leadership to engineering, suppliers, and program teams ... Begin involvement 4 weeks before PM or upon A3Q release from CX . * Lead quality convergence toward ...

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Cx Program Manager information

See Michigan salary details

$33.6K

$93.7K

$136.8K

How much do cx program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for cx program manager in Michigan is $93,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What are popular job titles related to Cx Program Manager jobs in Michigan?

For Cx Program Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Cx Program Manager jobs in Michigan look for?

The top searched job categories for Cx Program Manager jobs in Michigan are:

What cities in Michigan are hiring for Cx Program Manager jobs?

Cities in Michigan with the most Cx Program Manager job openings:

Cx Program Manager jobs near you
Infographic showing various Cx Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,662 per year, or $45 per hour.

Senior Controls Engineer

FST Technical Services

Ann Arbor, MI • On-site

Full-time

Re-posted 29 days ago

Job description

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent.
 As a Tridium/Niagara Senior Controls Specialist, you will play a pivotal role in designing, implementing, and maintaining advanced building automation systems utilizing Tridium Niagara Framework. You will work closely with our clients to understand their needs, develop customized solutions, and ensure seamless integration with existing and new infrastructure. This position offers an exciting opportunity to contribute to the transformation of buildings into smart, connected spaces.

Responsibilities:

  • Design review of Tridium Niagara-based control systems for various building applications, including HVAC, lighting, security, and energy management.
  • Collaborate with clients, engineers, and project managers to gather requirements, develop technical specifications, and deliver tailored solutions.
  • Program and configure Tridium Niagara controllers, supervisory devices, and graphical user interfaces to meet owner objectives.
  • Conduct system testing, troubleshooting, and commissioning to ensure optimal performance and functionality.
  • Provide technical support, training, and documentation to clients and internal teams as needed.
  • Stay updated on industry trends, emerging technologies, and best practices in building automation and control systems.

Qualifications:

  • Bachelor's degree in engineering, Computer Science, or related field
  • Solid understanding of building automation concepts, protocols, and standards (BACnet, Modbus, LonWorks, etc.)
  • Proficiency in Tridium Niagara Framework, including Niagara AX and Niagara 4 platforms.
  • Experience with Niagara development tools (Niagara Workbench, Niagara Supervisor, Niagara Web Supervisor).
  • Strong programming skills in languages such as Java, JavaScript, Python, or C+.
  • Ability to interpret technical drawings, schematics, and specifications.
  • Excellent communication, problem-solving, and customer service skills.
  • Relevant certifications (e.g., Tridium Niagara Certified Professional) are a plus.
Salary Range: $120,000 - $150,000
FST Technical does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

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