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Cx Program Manager Jobs in Arizona (NOW HIRING)

Pkaza

Data Center Construction QA / QC Manager

Mesa, AZ · On-site

$82K - $110K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics ... a relocation program. * Work From Anywhere Culture: make the most of the flexibility that comes ...

Globe Telecom, Inc.

Process Architect

Globe, AZ

... programs that will advocate for grass roots process simplification that will yield financial and CX ... management * Synthesize output from workshop sessions to come up with service blueprint * Test and ...

Globe Telecom, Inc.

Process Architect

Globe, AZ

... programs that will advocate for grass roots process simplification that will yield financial and CX ... management * Synthesize output from workshop sessions to come up with service blueprint * Test and ...

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All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Arizona

Cx Program Manager information

See Arizona salary details

$35.9K

$100.1K

$146.3K

How much do cx program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for cx program manager in Arizona is $100,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $123,500.00 per year, depending on experience, location, and employer.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills in customer experience management can earn higher compensation, often exceeding $150,000.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What are popular job titles related to Cx Program Manager jobs in Arizona? For Cx Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Arizona look for? The top searched job categories for Cx Program Manager jobs in Arizona are:
What cities in Arizona are hiring for Cx Program Manager jobs? Cities in Arizona with the most Cx Program Manager job openings:
Cx Program Manager jobs near you
Infographic showing various Cx Program Manager job openings in Arizona as of June 2026, with employment types broken down into 21% Full Time, 77% Part Time, 1% Temporary, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $100,141 per year, or $48.1 per hour.

DIRECTOR OF ELECTRICAL COMMISSIONING

Corbins

Phoenix, AZ • On-site

Other

Re-posted 27 days ago

Corbins rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are seeking a highly skilled and experienced Electrical Commissioning (Cx) Director to join our growing construction enterprise. As an Electrical Cx Director, you will be responsible for all aspects of electrical commissioning for projects across the company. You will play a pivotal role in ensuring our Electrical Commissioning Managers and Superintendents are following all policies as it relates to commissioning electrical equipment. Additionally, your role as Electrical Cx Director will allow you to influence and create new standards for how the company completes our electrical commissioning.   

Key Responsibilities

  • Provide strategic direction and leadership for the company's electrical commissioning program.
  • Establish standardized commissioning procedures, protocols and best practices to drive consistency across all projects.
  • Align commissioning practices with Safety, Quality and Operations programs.
  • Manage, mentor and develop Electrical Cx Managers.
  • Develop and manage department staffing plan and resource allocation.
  • Foster a culture of safety, innovation and continuous improvement within the commissioning department.
  • Represent the commissioning team in executive-level meetings with clients and contractors.
  • Assist in project pursuits/interviews.

Minimum Requirements

  • Minimum of 5+ years of electrical commissioning experience and 10+ years of electrical construction experience.
  • Track record of leading large teams across multiple simultaneous projects.
  • Strong client-facing and executive communication skills.
  • Deep knowledge of commissioning standards (NEC, NFPA, IEEE, NETA, etc.).
  • Proven ability to implement scalable processes and mentor future leaders.

 

Physical Requirements

  • Ability to travel to various job sites as needed.
  • Ability to lift up to fifty pounds, unassisted, as required.
  • Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area when necessary.
  • Able to work a 40-hour work week, with overtime and off-hour shifts as required.
  • Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.

 

Education/Certifications

 

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

  • The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
    • Potentially lift up to 50 pounds 
    • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
    • Potentially operate a motor vehicle, crane, tractor, etc.  
  • We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

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