1

Cx Operations Jobs in Arizona (NOW HIRING)

... Operations, BAS/BMS/EPMS operating prceedures, Load Banking, third Party NETA testing standards, Test and Balance of an HVAC system. Knowledge and management of the CX effort is required in the ...

Senior Five9 GCP Engineer

Phoenix, AZ · On-site

$54.75 - $70.75/hr

The successful candidate will leverage Google Cloud Platform (GCP) and Google CX (Dialogflow CX ... center operations. * Lead integrations and migrations leveraging Five9 APIs and telephony ...

... CX, IT, Network and Business in ensuring key process gaps negatively impacting CX and detailing ... into BAU operation to measure actual benefit realization from improvement releases Equal ...

... CX, IT, Network and Business in ensuring key process gaps negatively impacting CX and detailing ... into BAU operation to measure actual benefit realization from improvement releases Equal ...

Staff Customer Experience Strategist

Tucson, AZ · On-site

$93K/yr

Facilitate cross-functional collaboration to ensure CX recommendations are prioritized, resourced, and executed Operational Excellence & Change Leadership * Build and improve CX processes, frameworks ...

Facilitate cross-functional collaboration to ensure CX recommendations are prioritized, resourced, and executed Operational Excellence & Change Leadership * Build and improve CX processes, frameworks ...

CCaaS-Five9-GCP-Senior Engineer

Phoenix, AZ · On-site

$54.75 - $70.75/hr

... Dialogflow CX), including conversational IVR design, NLU/NLP modeling, intent and flow ... center operations. • Lead integrations and migrations leveraging Five9 APIs and telephony ...

Showing results 41-60

Cx Operations information

See Arizona salary details

$9

$22

$45

How much do cx operations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for cx operations in Arizona is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Cx Operations vs Customer Support Specialist?

AspectCx OperationsCustomer Support Specialist
Required credentialsCustomer service experience, familiarity with CRM toolsCustomer service experience, basic technical knowledge
Work environmentCross-functional teams, process improvement focusDirect customer interaction, troubleshooting
Employer and industry usageTech, SaaS, e-commerceRetail, telecom, tech
Common search and comparison intentOptimizing customer experience processesHandling customer inquiries and issues

While both roles focus on customer satisfaction, Cx Operations involves managing and improving overall customer experience processes, often working behind the scenes. Customer Support Specialists handle direct customer interactions, troubleshooting, and resolving issues. Cx Operations professionals typically work cross-functionally to enhance service delivery, whereas Customer Support Specialists focus on individual customer cases.

Do customer experience operations jobs require a degree?

Customer experience operations jobs typically do not require a specific degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools can be more important than formal education. Certifications in customer service or related areas can also enhance job prospects.

What are customer experience operations?

Customer experience operations (CX operations) involve managing and optimizing the processes, tools, and teams that deliver a positive customer experience. This role includes overseeing customer support, implementing service strategies, and using data analytics to improve customer satisfaction and loyalty.

What is a Cx Operations specialist?

A Cx Operations specialist focuses on managing and improving customer experience processes within an organization. They analyze customer feedback, optimize workflows, and utilize tools like CRM systems to enhance service quality and efficiency. Strong communication skills and knowledge of customer service metrics are essential for this role.

What are the most commonly searched types of Cx Operations jobs in Arizona?

The most popular types of Cx Operations jobs in Arizona are:

What are popular job titles related to Cx Operations jobs in Arizona?

For Cx Operations jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Cx Operations jobs?

Cities in Arizona with the most Cx Operations job openings:

Infographic showing various Cx Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,817 per year, or $22.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago


Job description

Job Overview

Skanska is searching for a dynamic Commissioning Manager. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion.

Our work makes a clear contribution to society and the environment around us. We build in many different verticals. Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.

Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.

 

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the technical background and understanding of major Electrical and Mechnical equipment that most construction professionals do not. This includes but is not limited to; Medium and High Voltage Equipment, Sequence of Operations, BAS/BMS/EPMS operating prceedures, Load Banking, third Party NETA testing standards, Test and Balance of an HVAC system. Knowledge and management of the CX effort is required in the construction process of a Mission Critical facilitity, specifically Data Centers. The Commissioning Manager coordinates, schedules and manages equipment vendors, creates and manages CX schedule. Assists QA/QC in pre-energization inspections of equipment. You will work with the EHS and Field Supervision to ensure LOTO practices are communicated and safe. Tracks, communicates and brings to resolution any issues or functional defects of equipment prior and during the CX process. The Commissioning Manager seviews thrid party test reports and coordiantes with third party CX teams. Reviews CX/Load Banking/IR Scanning test reports and drives any open items to closure. Manages 3rd party CX teams while on site.  

Commissioning Manager Required Qualifications:

      • 5+ Years experience in all CX Levels (1-5) inspections, testing and commissioning of Electrical/Mechanical systems. 
      • Minimum 5 Years experience with CX Alloy Platform.
      • Has a detailed understanding of MEP system designs and how they integrate to meet the requirements outlined in the Contract Documents and Sequence of Operations.
      • 3+ Years experience with Automated Commissioning Management Software
      • Ability to read, review, and interpret technical details of high value MEP equipment.
      • Bachelor's Degree - Electrical/Mechnical Engineering or 8 years equivalent experience plus minimum 7 years prior relevant experience. Experience can be from Military service. Specifically the Navy Nuke or Electrician/HVAC Program.  

Our Investment in you:

      • We believe that Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits summary on our careers site for more details.
      • As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
      • At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
      • We're committed to your success by developing you in your role and supporting your career growth
      • Compensation and financial well-being - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. 

Come work with us and join a winning team!

Additional Details

This role will support Az and Dallas, Tx.

Apply Today for Immediate Consideration!

Background Check Required

Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.

Skanska Equal Employment Opportunity

Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe, and the United States, global revenue totaled $15.9 billion in 2024.

Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.

Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.  

Skanska's Applicant Privacy Policy for California Residents

Search Firm and Employment Agency Disclaimer Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A., including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc., and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies, or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) the Skanska USA Placement Agreement and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes, whether unsolicited or solicited, shall be considered the property of Skanska HR.

Primary LocationUS-AZ-PhoenixPrimary Work Location/AssignmentOnsiteSkanska Business UnitSkanska USA Building Inc.Employee StatusFull TimeSalary LowSalary High Employment Type: FULL_TIME