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Cx Manager Jobs in Tennessee (NOW HIRING)

Clayco

Commissioning Manager

Clarksville, TN · On-site

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

Clayco

Commissioning Manager

Clarksville, TN · On-site

CX Leader on the project, chair meetings coordinate CX activities. * Mentor and coach junior level staff on the CX process. * Manage CX schedule and coordinate support needed from Field ...

GEODIS

Vice President - Client Experience (CX)

Brentwood, TN · Hybrid

$131K - $167K/yr

VP - Client Experience (CX) Who We Are: GEODIS specializes in unlocking business value in a complex ... Responsibilities include managing client escalations, analyzing account performance, and ...

Geodis

Vice President - Client Experience (CX)

Brentwood, TN · Hybrid

$131K - $167K/yr

VP - Client Experience (CX) Who We Are: GEODIS specializes in unlocking business value in a complex ... Responsibilities include managing client escalations, analyzing account performance, and ...

Spradling International

CX Associate

Maryville, TN · On-site

$13.50 - $18/hr

Manage customer open orders/backorders and expedite shortages. * Liaison between customer, sales, materials and warehouse. * Support sales in customer forecasting/placement sheets and communicate ...

360 Privacy

Senior Manager, SOC Tier 1

Brentwood, TN · On-site

Primary for new enrollment confirmation, PII updates and CX communication regarding client data ... Manages the team PTO calendar in coordination with Team Leads to ensure adequate coverage

GEODIS

Vice President - Client Experience (CX)

Brentwood, TN · On-site

$131K - $167K/yr

VP - Client Experience (CX) Who We Are: GEODIS specializes in unlocking business value in a complex ... Responsibilities include managing client escalations, analyzing account performance, and ...

Spradling International

CX Associate

Maryville, TN · On-site

$13.50 - $18/hr

Manage customer open orders/backorders and expedite shortages. * Liaison between customer, sales, materials and warehouse. * Support sales in customer forecasting/placement sheets and communicate ...

Unum UK

Data Scientist II - CX Analytics

Chattanooga, TN · On-site +1

We are seeking a Data Scientist II to join the CX Analytics team within our Customer Experience ... Efficiently interpret results and communicate findings and potential value to influence manager and ...

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Cx Manager information

See Tennessee salary details

$20.9K

$55.7K

$93K

How much do cx manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cx manager in Tennessee is $55,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

How do you become a CX manager?

To become a CX manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or customer experience roles. Developing skills in data analysis, communication, and familiarity with customer experience tools like CRM software is also important, and some professionals pursue certifications such as the CCXP to enhance their qualifications.

What are the most commonly searched types of Cx jobs in Tennessee?

The most popular types of Cx jobs in Tennessee are:

What are popular job titles related to Cx Manager jobs in Tennessee?

For Cx Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Cx Manager jobs in Tennessee look for?

The top searched job categories for Cx Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Cx Manager jobs?

Cities in Tennessee with the most Cx Manager job openings:

Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,683 per year, or $26.8 per hour.

Commissioning Manager

Clayco

Clarksville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Clayco rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

The Commissioning Manager will be based on the construction project jobsite. In this role, you will be responsible for overseeing all commissioning activities and processes for assigned projects.

The Specifics of the Role

  • Review project documentation, including plans, specifications, and schedules.
  • Review submittals and shop drawings for compliance with project requirements.
  • Develop and implement commissioning plans and documentation, including schedules.
  • Responsible for daily commissioning activities on project site.
  • CX Leader on the project, chair meetings coordinate CX activities.
  • Mentor and coach junior level staff on the CX process.
  • Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers.
  • Coordinate with Operations Team and Project Management team on schedule, budget, training, and issues that arise.
  • Inspect and test all equipment and systems to ensure compliance with safety policies and project requirements.
  • Coordinate any equipment and material deliveries with vendors and subcontractors.
  • Perform pre-commissioning and start-up inspections to confirm project is ready for commissioning activities.
  • Audit CX paperwork for accuracy and completeness.
  • Coordinate CX activities and required team/vendor required onsite days.
  • Provide updates and reports on any commissioning issues in a timely manner to all necessary parties.
  • Prepare for transition to client after final inspections and commissioning processes are complete.
  • Manage Observations/Issue log, update and track through closure.
  • Responsible for integrated system testing and compilation of results.
  • Perform other duties as necessary.

Requirements

  • Bachelor’s degree in Engineering or related field or equivalent experience.
  • 6-10 years of experience in construction, commissioning, start-up, and operations on large scale projects.
  • ANSI CX certification is a plus.
  • Data Center Commissioning experience a plus.
  • Building Automation Systems (Controls) experience a plus.
  • Proficient in creating, reviewing, and presenting reports regarding commissioning activities.
  • Experience developing plans and processing relating to commissioning for large scale construction projects.

Some Things You Should Know

  • Our clients and projects are nationwide – Travel will be required.
  • No other builder can offer the collaborative design-build approach that Clayco does.
  • We work on creative, complex, award-winning, high-profile jobs.
  • The pace is fast!

Why Clayco?

  • 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
    • 2025 ENR Midwest – Midwest Contractor (#1).
    • 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
    • 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
    • 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).

    Benefits

    • Discretionary Annual Bonus: Subject to company and individual performance.
    • Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

    Compensation

    • The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

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