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Cx Manager Jobs in Minnesota (NOW HIRING)

World Wide Technology

$65K - $80K/yr

Gainsight change Management * Identify ways to promote CX and our successes to internal stakeholders Qualifications: * Gainsight administration experience required. * Experience with any design or ...

New

World Wide Technology

$65K - $80K/yr

Gainsight change Management * Identify ways to promote CX and our successes to internal stakeholders Qualifications: * Gainsight administration experience required. * Experience with any design or ...

New

World Wide Technology

$65K - $80K/yr

Gainsight change Management * Identify ways to promote CX and our successes to internal stakeholders Qualifications: * Gainsight administration experience required. * Experience with any design or ...

New

World Wide Technology

$65K - $80K/yr

Gainsight change Management * Identify ways to promote CX and our successes to internal stakeholders Qualifications: * Gainsight administration experience required. * Experience with any design or ...

New

AGCO

Product Manager, Planter Platform

Jackson, MN · On-site

The Planter Platform Product Manager is responsible for the roadmap and lifecycle of the platform ... Work with CX PM and Agronomy teams to understand customer needs and requirements for his specific ...

Genesys

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success ... Familiarity with CX, CCaaS, or enterprise SaaS platforms * Experience aligning Customer Success ...

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See Minnesota salary details

$22.5K

$60.1K

$100.4K

How much do cx manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for cx manager in Minnesota is $60,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Developing skills in data analysis, communication, and leadership is important, and some professionals pursue certifications like the Certified Customer Experience Professional (CCXP) to enhance their qualifications.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
What are the most commonly searched types of Cx jobs in Minnesota? The most popular types of Cx jobs in Minnesota are:
What are popular job titles related to Cx Manager jobs in Minnesota? For Cx Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Cx Manager jobs in Minnesota look for? The top searched job categories for Cx Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Cx Manager jobs? Cities in Minnesota with the most Cx Manager job openings:
Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,088 per year, or $28.9 per hour.

Dealer Placement Manager - Midwest Business Center

Stellantis

Minneapolis, MN • On-site

Full-time

Re-posted 3 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

The Dealer Placement Manager responsibilities will analyze regional dealer development opportunities and implement effective strategies that ensure proper brand representation in identified markets. In this role, the Dealer Placement Manager is also responsible for dealer development activities including increasing dealer sales performance, profitability, customer satisfaction, and retail registration effectiveness. The Dealer Placement Manager should be located in Minneapolis, Minnesota.
Job responsibilities include but not limited to:
  • Proactively working with the dealer operators to develop their business, improving their sales performance and their customer experience processes
  • Implementation of new franchise agreements and ensuring all required documents are complete and accurate
  • Implementation of dealer performance upgrades through facility expansions, relocations, renovations and consultation
  • Counsel with new vehicle dealerships to adopt and maintain a prototypical facility design
  • Present and counsel new vehicle dealers on performance metrics such as profitability, sales and customer experience metrics
  • Prospect dealer candidates in specified markets as needed
  • Serve as the subject matter expert on all things pertaining to Customer Experience and actively consult with dealers to improve their CX processes

Basic Qualifications:
  • Bachelor's degree
  • 5+ years of in Dealership experience (OEM or Dealer)
  • Strong negotiation skills with clear examples
  • Proficiency in Microsoft suite, particularly Excel and PowerPoint
  • Must have attention to detail
  • Must be able to travel 50-75%

Preferred Qualifications:
  • MBA

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