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Customs Release Agent Jobs (NOW HIRING)

Alba Wheels Up

Senior Freight Coordinator

Los Angeles, CA · On-site

$49K - $74K/yr

Understand agent fees and pricing per client in order to process invoices accurately * Follow ... Communicate with customs brokers to confirm customs release status. * Arrange freight release with ...

FedEx

Customs Brokerage Specialist

Denver, CO

$23.25 - $32.55/hr

... release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service ... Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and ...

FedEx

Customs Brokerage Specialist

Gardena, CA

$15.80 - $26.34/hr

... release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service ... Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and ...

Expeditors

Customs Brokerage Agent

Bensenville, IL · On-site

$20 - $28/hr

Monitor timely entry release * Monitor all PGA (FDA, etc.) files, ensure the release of all agencies * Scan, and index documents into imaging system * Proper handling of "Entry Documents Required ...

Expeditors

Customs Brokerage Agent

Bensenville, IL

Monitor timely entry release * Monitor all PGA (FDA, etc.) files, ensure the release of all agencies * Scan, and index documents into imaging system * Proper handling of "Entry Documents Required ...

Menzies Aviation

Cargo Office Agent

Houston, TX

$15/hr

... releasing cargo. Notifies consignee or representative concerning arrival dates of shipment, customs ... One-year college certificate or technical school, six months related cargo agent experience or ...

Menzies Aviation

Cargo Office Agent

San Francisco, CA · On-site

$23.45/hr

... releasing cargo. Notifies consignee or representative concerning arrival dates of shipment, customs ... One-year college certificate or technical school, six months related cargo agent experience or ...

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How much do customs release agent jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customs release agent in the United States is $59.00, according to ZipRecruiter salary data. Most workers in this role earn between $48.56 and $67.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customs Release Agent position, and why are they important?

To thrive as a Customs Release Agent, strong attention to detail, thorough knowledge of import/export regulations, and a background in logistics or customs procedures are essential, often supported by relevant certifications or post-secondary education. Experience with customs clearance software like SAP GTS, ACE, or CADEX, as well as familiarity with electronic filing systems, is highly valued. Outstanding organizational skills, effective communication, and the ability to work under pressure set top candidates apart. These skills ensure accurate, timely processing of shipments, compliance with international laws, and efficient collaboration with customs authorities and clients.

How to become a customs clearance agent?

To become a customs clearance agent, you typically need a high school diploma or equivalent, and some roles require specialized training or certification in customs procedures. Gaining knowledge of import/export regulations, customs documentation, and using customs clearance software is essential; some positions may also require passing a background check or obtaining a license depending on the jurisdiction.

What is a Customs Release Agent job?

A Customs Release Agent is responsible for ensuring that imported and exported goods clear customs efficiently while complying with all regulations. They prepare and submit necessary documentation, coordinate with customs officials, and communicate with clients to facilitate timely shipments. Their role requires knowledge of customs laws, tariffs, and trade agreements to prevent delays or penalties. Additionally, they may resolve issues related to shipments, such as missing paperwork or customs inspections.

What are the typical daily responsibilities of a Customs Release Agent?

As a Customs Release Agent, your typical day involves reviewing shipping documentation, ensuring all paperwork complies with customs regulations, and submitting entries for international cargo clearance. You will communicate regularly with customs officials, freight forwarders, and clients to resolve any issues or discrepancies that arise during the clearance process. Attention to detail and prompt decision-making are needed, as you'll often manage multiple shipments with tight deadlines. This role is usually office-based, with the possibility of overtime during busy periods, and you'll be part of a collaborative team focused on moving goods through customs efficiently.

What is the highest paying customs job?

The highest paying customs-related role is often a Customs Compliance Manager or Customs Director, who oversees import/export regulations and compliance strategies. These positions typically require extensive experience, certifications such as the Customs-Trade Partnership Against Terrorism (C-TPAT), and strong knowledge of international trade laws, with salaries reaching six figures in many cases.

Is there a demand for customs brokers?

There is steady demand for customs brokers, including Customs Release Agents, due to ongoing international trade and import/export activities. These professionals are essential for ensuring compliance with customs regulations, and demand tends to increase with global trade growth and trade policy changes. Certification and knowledge of customs procedures enhance job prospects in this field.

How much do clearing agents make?

Customs release agents typically earn between $30,000 and $60,000 annually, depending on experience, location, and the complexity of shipments they handle. Salaries can increase with certifications and specialized knowledge of customs regulations and documentation processes.
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Customs Release Agent jobs near you
Infographic showing various Customs Release Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $122,727 per year, or $59 per hour.

Air Import Agent

Air Express International USA, Inc.

Hebron, KY • On-site

$23.36 - $31.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 hours ago

Job description

Job Title: Air Import Agent

Job Location: Hebron, Kentucky

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

Key Responsibilities

  • Execute import orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.
  • Build strong customer relationships by responding promptly to inquiries via phone, email, fax, and mail.
  • Work with air and ground transportation partners to manage inbound shipments.
  • Receive and track purchase orders (POs) from importers and overseas offices for pending air shipments.
  • Retrieve shipment details, prepare and manage all documentation for cargo release, and perform accurate data entry for each shipment.
  • Communicate with air carriers to ensure timely release of freight.
  • Notify customers and customs brokers of arrival and charges due; provide accurate job costing forecasts and perform billing to customers and/or other offices.
  • Set up and coordinate deliveries to customers, ensuring timely and efficient service.
  • Handle and manage all customer contact at the file level regarding exceptions and escalations.
  • Answer all customer inquiries in accordance with Customer Service Policy standards.
  • Proactively increase customer satisfaction and business share through regular communication and service excellence.
  • Assist the import agent team in completing tasks and projects as required.
  • Assign work, set completion timelines, review work, and provide feedback to management on team performance.
  • Perform additional duties and projects as directed.
  • Process daily DHL Air Product ThermoNet shipments in full compliance with Air Product and GxP guidelines.
  • Organize pickup and delivery for customers, ensuring adherence to cSOPs and internal SOPs.
  • Provide freight documents and monitor inbound/outbound cold chain processes, acting as escalation point for the central monitoring team.
  • Handle operational escalations and provide required information for LifeTrack SOP and PMR creation.
  • Ensure all duties are performed in accordance with cSOPs and regulatory requirements.

Skills & Requirements

  • Exceptional customer service skills with strong communication and problem-solving abilities.
  • Detail-oriented with excellent organizational and follow-up skills.
  • Proficient in MS Office products.
  • Experienced in handling international freight forwarding shipments.
  • Trained and certified for DHL ThermoNet shipments under GxP guidelines.

Pay Range: $23.36 - $31.14/hr. (Based on Experience)

Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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Employment Type: FULL_TIME

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