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Customs Brokerage Agent Jobs (NOW HIRING)

Expeditors

Customs Brokerage Agent

Brisbane, CA · On-site

$24 - $31/hr

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. Key Responsibilities: * Ensure smooth and timely ...

Expeditors

Customs Brokerage Agent

Aurora, CO · On-site

Ensure smooth and timely customs process flow * Ensure accurate and timely data entry into our operational system * Track and Trace Custom files and reporting * Ensure accurate and timely client ...

Expeditors

Customs Brokerage Agent

Reno, NV · On-site

$22 - $28/hr

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. Key Responsibilities: * Ensure smooth and timely ...

Expeditors

Customs Brokerage Agent

Lockbourne, OH

Prepare customs entries in Customsware or other customs software. * Understand the elements of the Import & export customs SOP. * Ensure accurate and timely data entry into operating systems.

Expeditors

Customs Brokerage Agent

Peabody, MA · On-site

Customs Brokerage Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance

Expeditors

Customs Brokerage Agent

Peabody, MA · On-site

Customs Brokerage Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance

Expeditors

Customs Brokerage Agent

Bensenville, IL · On-site

$20 - $28/hr

Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral ...

Expeditors

Customs Brokerage Agent

Bensenville, IL

Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral ...

Hellmann

Customs Brokerage Entry Agent

Houston, TX

$25 - $30/hr

The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers. ESSENTIAL DUTIES AND ...

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Customs Brokerage Agent information

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$39.5K

$119.5K

$158.5K

How much do customs brokerage agent jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customs brokerage agent in the United States is $119,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a customs brokerage agent?

Customs Brokerage Agents are professionals who assist individuals and businesses in clearing goods through customs when importing or exporting products across international borders. They ensure that shipments comply with all relevant regulations, prepare and submit necessary documentation, and calculate duties and taxes owed. Customs Brokerage Agents act as intermediaries between importers/exporters and government customs authorities, helping to expedite the clearance process and prevent delays. Their expertise is crucial for navigating complex trade laws and ensuring that shipments move efficiently and legally.

What does a customs brokerage agent do?

As a customs brokerage agent, your job is to prepare documents for the import and export of shipments. This includes ensuring every shipment has the relevant declaration for the country it is going to and meets all the regulations for shipping and handling. As a customs brokerage agent, you also calculate and track taxes and duties, and in many cases, you also process payments for your clients. If there is an issue, you may be called to represent your client during official meetings. You may also apply for tariff reclassifications and refunds when it is appropriate. You often coordinate the transportation and storage of shipments until they reach their next destination as well.

How to become a customs brokerage agent?

To become a customs brokerage agent, individuals typically need to complete relevant training or education in customs procedures and import/export regulations. Many states require passing a licensing exam and obtaining a license from customs authorities. Strong knowledge of trade laws, attention to detail, and familiarity with customs software are also important for success in this role.

What are the key skills and qualifications needed to thrive as a customs brokerage agent, and why are they important?

To thrive as a Customs Brokerage Agent, you need a solid understanding of import/export regulations, tariff classification, and documentation requirements, often supported by a degree in international trade or logistics. Familiarity with customs clearance software, Automated Commercial Environment (ACE), and, in some cases, a Customs Broker License is crucial. Strong attention to detail, problem-solving ability, and effective communication are standout soft skills for this role. These competencies ensure accurate and efficient customs processing, compliance with regulations, and smooth coordination between clients and government agencies.

Do customs brokerage agents make a lot of money?

Customs brokerage agents typically earn a moderate income that varies based on experience, location, and the complexity of shipments handled. Entry-level agents may start with lower salaries, while experienced professionals with certifications can earn higher wages, often supplemented by commissions or bonuses. Overall, it is a stable career with earning potential that increases with expertise and responsibility.

What is the difference between Customs Brokerage Agent vs Freight Forwarder?

AspectCustoms Brokerage AgentFreight Forwarder
Credentials/CertificationsCustoms broker license, certifications in customs proceduresFreight forwarding licenses, industry certifications
Work EnvironmentCustoms offices, import/export companiesLogistics companies, shipping yards
Employer & Industry UsageUsed by importers/exporters to clear goods through customsHandles overall shipment logistics, including transportation

While both roles are vital in international shipping, a Customs Brokerage Agent primarily focuses on clearing goods through customs, ensuring compliance with regulations. A Freight Forwarder manages the entire shipping process, including booking cargo space and arranging transportation. Understanding these differences helps businesses choose the right professional for their logistics needs.

What are some common challenges faced by customs brokerage agents and how can they be managed?

Customs Brokerage Agents often encounter challenges such as keeping up with frequently changing import/export regulations, managing tight deadlines for document submissions, and resolving discrepancies in shipment paperwork. These can be managed by staying updated through regular training, utilizing specialized customs software for accuracy, and maintaining clear communication with clients, customs officials, and logistics partners. Proactive organization and attention to detail are essential to avoid costly delays and ensure smooth clearance processes.
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Customs Brokerage Agent jobs near you
Infographic showing various Customs Brokerage Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $119,458 per year, or $57.4 per hour.

Customs Brokerage Agent

Expeditors Intl. of Washington

Reno, NV • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

42nd of 362 rated logistics

Job description

Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

www.expeditors.com

Job Description

Scope of Position: 

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. 

Key Responsibilities:

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI's are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage 
  • Professionally represent Expeditors to our customers, service providers, and government agencies

Expectations:

  • Continually identify areas to improve efficiency
  • Embrace and adopt technology to optimize their ability to complete their work
  • Achieve standard of 52 hours training per year, including all mandatory trainings
  • Drive and develop customer relationship in order to exceed their expectations
  • Have a sense of urgency, be willing to help by offering solutions

***MUST BE LOCAL***

Qualifications
  • Have knowledge and/or prior experience of industry specific qualifications
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results 
  • Pro-active, strong organizational skills 
  • Good computer skills (Excel, Word, PowerPoint) 
Additional Information

Expected Hourly Range: $22.00 - $28.00 

Expeditors offers excellent benefits:

  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Learning & Development Program
  • Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

May be eligible for bonus following first year of continuous employment in position.

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