Transcon Agent
Montreal, QC · On-site
Troubleshoot shipment holds and customs documentation issues. * Work with the TCO and TCI for the daily activities including but not limited to track and trace, processing shipments. * Meet ...
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Transcon Agent
Montreal, QC · On-site
Troubleshoot shipment holds and customs documentation issues. * Work with the TCO and TCI for the daily activities including but not limited to track and trace, processing shipments. * Meet ...
Customs Agent information
See Quebec salary details
$22K - $28.5K
3% of jobs
$28.5K - $35K
17% of jobs
$38K is the 25th percentile. Wages below this are outliers.
$35K - $41.5K
11% of jobs
$41.5K - $48K
6% of jobs
$48K - $54.5K
10% of jobs
The median wage is $55.1K / yr.
$54.5K - $61K
21% of jobs
$61K - $67.5K
3% of jobs
$69.5K is the 75th percentile. Wages above this are outliers.
$67.5K - $74K
10% of jobs
$74K - $80.5K
15% of jobs
$80.5K - $87K
2% of jobs
$87K - $93.5K
1% of jobs
$22K
$56.5K
$93.5K
How much do customs agent jobs pay per year?
As of Aug 26, 2026, the average yearly pay for customs agent in Quebec is $56,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $72,500.00 per year, depending on experience, location, and employer.
What is a customs agent?
Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.
What skills and qualifications are needed to be a customs agent?
To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.
What challenges do customs agents face when processing shipments?
Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.
What is the difference between Customs Agent vs Customs Broker?
| Aspect | Customs Agent | Customs Broker |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; some certifications may be preferred | Requires licensing and certification, such as a customs broker license |
| Work Environment | Works for government agencies or import/export companies, inspecting shipments and ensuring compliance | Works for private companies or independently, handling customs clearance and documentation |
| Employer & Industry | Government agencies, import/export firms | Freight forwarders, import/export companies, customs brokerage firms |
While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.
How do you become a customs agent?
To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.
How much money do customs agents make?
Customs agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.
Is it hard to become a customs agent?
Becoming a customs agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can involve passing written exams and physical assessments, and some positions may require prior experience in law enforcement or security. Overall, it requires dedication and meeting specific qualifications, but it is achievable with proper preparation.
What are popular job titles related to Customs Agent jobs in Quebec?
For Customs Agent jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customs Agent jobs in Quebec look for?
The top searched job categories for Customs Agent jobs in Quebec are:
What are popular job titles related to Customs Agent jobs in QC?
For Customs Agent jobs in QC, the most frequently searched job titles are:
Transcon Agent
Montreal, QC • On-site
Expeditors
8.1
Based on 88 frontline employees who took The Breakroom Quiz
45th of 366 rated logistics
People enjoy working here
Good employer
Recommended by parents
Respectful managers
Uninterrupted breaks
Other
Medical, Life, PTO
Posted 24 days ago
Job description
Company Description
Additional Information
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionEnsure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
KEY RESPONSIBILITIES:
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace TRANSCON Files and reporting
- Use export TRANSCON Workflow on daily basis
- Ensure accurate and timely client and vendors billing.
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
QualificationsKnowledge:
- Expeditors’ Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Skills:
- Pro-active, strong organizational skills.
- Good computer skills (Excel, Word)
- Fluent in English
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
- Positive and willing to help attitude
Training Requirements:
- Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience:
- 6 months to 1 year related experience
Additional Information
Night Shift posting 15h-23h00
- Submit and manage ACI/eManifest filings for cross-border shipments.
- Communicate with drivers, carriers, customs brokers, and operations teams regarding border
- Troubleshoot shipment holds and customs documentation issues.
- Work with the TCO and TCI for the daily activities including but not limited to track and trace, processing shipments.
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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