1

Customer Value Management Jobs (NOW HIRING)

... transparency, continuous improvement, customer value, and a solution-oriented mindset ... Basic Requirements: * 20+ years of experience in Wealth Management. * 15+ years of progressive ...

... transparency, continuous improvement, customer value, and a solution-oriented mindset ... Basic Requirements: * 20+ years of experience in Wealth Management. * 15+ years of progressive ...

$169K - $207K/yr

SR Earned Value Management Practitioner KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national ...

Title: SR Earned Value Management Practitioner KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national ...

Sr. Business Value Consultant, Agentic AI

Austin, TX · On-site

$104K - $126K/yr

Build customer value-management dashboards and scorecards. * Turn complex data into clear insights that customers and internal teams can act on. * Work with Product, Engineering, and Professional ...

... customer value by aligning cross-functional teams, mapping processes (current vs. future state ... Bachelor's Degree in Engineering or Operations Management * 5+ years of manufacturing engineering ...

Showing results 21-40

Customer Value Management information

See salary details

$24.5K

$58K

$101K

How much do customer value management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer value management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is customer value management?

A Customer Value Management (CVM) job focuses on maximizing customer value through data-driven strategies, segmentation, and personalized engagement. Professionals in this role analyze customer behaviors, enhance retention, and optimize lifecycle value. They work closely with marketing, sales, and analytics teams to drive targeted campaigns and improve customer satisfaction. The goal is to increase revenue and loyalty by delivering relevant and timely customer experiences.

What are the typical responsibilities of someone working in customer value management?

Professionals in Customer Value Management are responsible for analyzing customer behaviors and data to develop strategies that enhance customer engagement, loyalty, and profitability. On a day-to-day basis, you'll work closely with marketing, sales, analytics, and product teams to design targeted campaigns, optimize customer journeys, and identify new value propositions. Regular tasks include customer segmentation, developing retention strategies, and measuring the effectiveness of value-driven initiatives. This role requires both hands-on data analysis and proactive cross-functional collaboration, offering a dynamic and strategic work environment.

What are the key skills and qualifications needed to thrive in customer value management, and why are they important?

To excel in Customer Value Management, you need strong analytical abilities, a background in business or marketing, and experience in customer segmentation and lifecycle management. Familiarity with CRM platforms, data analytics tools such as Excel, SQL, or Tableau, and relevant certifications like Certified Customer Experience Professional (CCXP) are highly beneficial. Outstanding interpersonal skills, strategic thinking, and the ability to communicate insights effectively are vital to stand out. These skills are crucial because the role focuses on maximizing customer value and retention through data-driven strategies and close collaboration across many business functions.

What does customer value management do?

Customer Value Management (CVM) professionals analyze customer data to understand preferences and behaviors, aiming to enhance customer satisfaction and loyalty. They develop strategies to increase customer lifetime value, often using tools like CRM systems and data analytics to inform decision-making.
More about Customer Value Management jobs

What are popular job titles for Customer Value Management?

Popular job titles for Customer Value Management:

Infographic showing various Customer Value Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

SVP of Value Management Office

La Vista, NE • Hybrid

Osaic
Finance and Insurance • 1 - 5K employees

$235K - $315K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago


Osaic rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Senior Cross-Functional Leader Opportunity in Financial Services

SVP of Value Management Office

Location(s):  

Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339

La Vista: 12325 Port Grace Blvd, La Vista, NE 68128

St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Role Type:     Full time

Salary:  $235,500 - $315,000 per year + annual performance-based bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits.

Summary:

The SVP, Value Management Office is responsible for enterprise-wide strategy execution, portfolio governance, and change management across business and technology. Reporting directly to the Chief Administrative Officer, the SVP leads the enterprise portfolio of strategic initiatives ensuring investments are aligned to corporate objectives, appropriately prioritized, funded, governed, and successfully delivered.  The SVP partners closely with executive leadership, Finance, Technology, Product, Operations, Human Resources, Business Development, Marketing, Legal, and Compliance.

The Value Management Office serves as the central orchestration function connecting strategy, planning, funding, execution, change management, and value realization across the enterprise.

Responsibilities:

  • Lead the three functions within the VMO – Portfolio Intake and Business Analysis, Execution & Governance, and Change Readiness.  Collaborate with and facilitate alignment across business and technology stakeholders to drive Osaic’s company goals forward into measurable outcomes. 

  • Guide the Intake & Analysis team to review initiative requests to assess scope, impacts, delivery approach, and impacted cross-functional teams.  Serve as a challenger to ensure the most appropriate and pragmatic solution is pursued. Facilitate executive-level prioritization for major “big rock” initiatives.

  • Guide the Execution & Governance team of project and program managers to drive consistent plans, status reports, and communications. Chair the executive portfolio governance forum to provide executives with clear insights into portfolio performance, delivery confidence, capacity constraints, financial impacts, and enterprise risks.  Support teams to drive mitigation and action plans for risks and issues. Ensure business teams / requestors are engaged throughout delivery.

  • Serve as a trusted advisor to the Executive Leadership Team on portfolio health, delivery risks, and delivery trade-offs. Be creative to adjust scope, approach, and timing.  Promote disciplined investment and delivery decisions based on strategic value, risk, cost, and organizational capacity.

  • Guide the Change Readiness team to identify and facilitate pilot opportunities, manage an overall Change Readiness Calendar, and identify and mitigate potential collisions.  Collaborate with requestors to measure success of initiatives and perform retrospectives.

  • Build and lead a high-performing VMO developing leadership skills, fostering a culture of accountability, collaboration, transparency, continuous improvement, customer value, and a solution-oriented mindset.

  • Collaborate with Strategy and Finance to support annual planning approach and activities.  Once approved, support communication of the annual plan to the VMO and broader stakeholder groups.  Support Finance throughout the year to monitor spend, make quarterly adjustments, and react to delivery and financial performance appropriately. All duties as assigned.

Education Requirements:

Bachelor’s Degree from accredited university is required.

Basic Requirements:

  • 20+ years of experience in Wealth Management.

  • 15+ years of progressive leadership experience across strategy execution, portfolio management, technology, consulting, operations, and/or enterprise transformation.

  • 10+ years leading cross-functional teams and large, complex initiatives.

  • Demonstrated experience in facilitating collaborative, executive, and governance forums.

  • Strong understanding of delivery methodologies including Agile and custom approaches.

  • Ability to ideate on solution options, trade-offs, and creative solutions.

  • Ability to respectfully challenge an approach and offer alternatives.

  • Ability to build relationships and trust with partners across the organization and across levels from C-level to individual contributor.

Preferred Requirements:

  • Master’s degree or MBA; delivery methodology certifications such as SAFe

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.

Eligibility

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Unqualified Applications

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.


What Osaic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Osaic logo

About Osaic

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

2016