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Customer Support Jobs in Provo, UT (NOW HIRING)

Flexdental

Technical Support Manager

Provo, UT · On-site

$90 - $130/hr

Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals. * Conduct regular one-on-one meetings, performance reviews, coaching ...

Flex Dental

Technical Support Manager

Provo, UT · On-site

Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals. * Conduct regular one-on-one meetings, performance reviews, coaching ...

Flex Dental

Technical Support Manager

Provo, UT · On-site

$75 - $95/hr

Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals. * Conduct regular one-on-one meetings, performance reviews, coaching ...

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All JobsCustomer Support JobsCustomer Support Jobs in Provo, UT

Customer Support information

See Provo, UT salary details

$11

$18

$26

How much do customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer support in Provo, UT is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.76 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Provo, UT?

The most popular types of Customer Support jobs in Provo, UT are:

What are popular job titles related to Customer Support jobs in Provo, UT?

For Customer Support jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Provo, UT look for?

The top searched job categories for Customer Support jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Support jobs?

Cities near Provo, UT with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,768 per year, or $18.2 per hour.

Customer Support / CSR in South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$22/hr

Contractor

Re-posted 28 days ago

Job description

Title: Customer Support / CSR
Location: South Jordan, UT 84095
Duration: 06 Months
Pay Rate: $20.00 - $22.00/- on W2
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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