Customer Support Rep
Orem, UT · On-site
$16/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Rep
Orem, UT · On-site
$16/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Rep
Orem, UT · On-site
$14.75 - $19/hr
Join SecurityMetrics Customer Support Team Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics ...
Customer Support Rep
Orem, UT · On-site
$14.75 - $19/hr
Join SecurityMetrics Customer Support Team Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics ...
Customer Support - French
Orem, UT · On-site
$14.75 - $19/hr
Customer Support Representative SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a ...
Customer Support - French
Orem, UT · On-site
$14.75 - $19/hr
Customer Support Representative SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a ...
Customer Support Rep
Orem, UT · On-site
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Quick apply
Customer Support Rep
Orem, UT · On-site
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Rep
Orem, UT · On-site
$16/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Quick apply
Customer Support Rep
Orem, UT · On-site
$16/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Rep
$16 - $400/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Rep
$16 - $400/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Specialist
Orem, UT · On-site
$17/hr
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Customer Support Specialist
Orem, UT · On-site
$17/hr
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Customer Support - French
Orem, UT · On-site
$14 - $18/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support - French
Orem, UT · On-site
$14 - $18/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support - French
$14 - $18/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support - French
$14 - $18/hr
As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Customer Support Specialist Join our dynamic team at Foundever, where every interaction is an ... The flexibility to work various full time shifts, including evenings and weekends * Must pass a ...
Be Seen First
Customer Support Specialist
Lehi, UT · On-site
$20 - $22/hr
Customer Support Specialist Really Right Stuff, LLC | Lehi, UT | Full-Time, In-Person JOB SUMMARY Are you passionate about photography or precision-rifle gear and eager to turn expert customers into ...
Quick apply
Be Seen First
Customer Support Specialist
Lehi, UT · On-site
$20 - $22/hr
Customer Support Specialist Really Right Stuff, LLC | Lehi, UT | Full-Time, In-Person JOB SUMMARY Are you passionate about photography or precision-rifle gear and eager to turn expert customers into ...
Customer Support Agent
Provo, UT · On-site
$16 - $18/hr
Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:
Customer Support Agent
Provo, UT · On-site
$16 - $18/hr
Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:
Customer Support Agent
Provo, UT · On-site
$17.75 - $23.75/hr
Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:
Customer Support Agent
Provo, UT · On-site
$17.75 - $23.75/hr
Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:
Customer Support Agent
Orem, UT · On-site
$25/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Quick apply
Customer Support Agent
Orem, UT · On-site
$25/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Specialist
Lehi, UT · On-site
$17 - $22.75/hr
Improve existing self-help resources by writing online support articles and through creating new customer success materials * Assist in mapping and coordinating the customer journey via emails, text ...
Customer Support Specialist
Lehi, UT · On-site
$17 - $22.75/hr
Improve existing self-help resources by writing online support articles and through creating new customer success materials * Assist in mapping and coordinating the customer journey via emails, text ...
Customer Support Agent
Orem, UT · On-site
$25/hr
Squeeze Sales Support Position We're Squeeze, one of the fastest-growing companies in Utah and the ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Agent
Orem, UT · On-site
$25/hr
Squeeze Sales Support Position We're Squeeze, one of the fastest-growing companies in Utah and the ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Agent
Orem, UT · On-site
$18 - $20/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Agent
Orem, UT · On-site
$18 - $20/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Agent
Orem, UT · On-site
$25/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Customer Support Agent
Orem, UT · On-site
$25/hr
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
Weekend Customer Support information
See Provo, UT salary details
$13.02 is the 25th percentile. Wages below this are outliers.
$10.23 - $14.22
36% of jobs
The median wage is $16.47 / hr.
$14.22 - $18.21
25% of jobs
$21.74 is the 75th percentile. Wages above this are outliers.
$18.21 - $22.20
16% of jobs
$22.20 - $26.19
6% of jobs
$26.19 - $30.18
2% of jobs
$30.18 - $34.17
4% of jobs
$34.17 - $38.16
4% of jobs
$38.16 - $42.15
3% of jobs
$42.15 - $46.14
0% of jobs
$46.14 - $50.13
0% of jobs
$50.13 - $54.12
3% of jobs
$10
$21
$54
How much do weekend customer support jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for weekend customer support in Provo, UT is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $25.00 per hour, depending on experience, location, and employer.
What is the difference between Weekend Customer Support vs Weekend Technical Support?
| Aspect | Weekend Customer Support | Weekend Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical certifications or IT knowledge often preferred |
| Work Environment | Call centers, retail, online support platforms | IT departments, tech companies, software support centers |
| Employer & Industry Usage | Retail, e-commerce, service industries | Technology, software, hardware industries |
| Common Search & Comparison | Frequently compared for customer service roles | Compared when technical skills are required |
Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.
What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?
To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.
What does a weekend customer support representative do?
A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.
What are some common challenges faced by weekend customer support representatives and how can they be managed?
Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Provo, UT? The most popular types of Customer Support jobs in Provo, UT are:
What are popular job titles related to Weekend Customer Support jobs in Provo, UT? For Weekend Customer Support jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Provo, UT look for? The top searched job categories for Weekend Customer Support jobs in Provo, UT are:
What cities near Provo, UT are hiring for Weekend Customer Support jobs? Cities near Provo, UT with the most Weekend Customer Support job openings:
Job description
Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!
SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
Required Skills and Experience
Preferred Skills and Experience
SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
- Provide basic customer support and account maintenance via phone or email
- Scope customers to determine their PCI Self Assessment Questionnaire type
- Help customers navigate and understand the PCI Self Assessment Questionnaire
Required Skills and Experience
- Basic computer skills (i.e. typing, email, web browser)
- Basic understanding of networks and network devices
- Ability to troubleshoot account issues
- Desire to learn and grow
- Excellent written and oral communication skills
- Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns
Preferred Skills and Experience
- Fluent in English and any of the following languages:
- Portuguese
- Chinese/Mandarin
- Spanish
- French/Quebecois
- Part-time positions are available upon review
- Familiar with PCI-DSS
- Experience working in a Call Center
- Experience dealing in Customer Service
- Familiar with Linux
- Basic understanding of HTML
About SecurityMetrics
Sourced by ZipRecruiter
Industry
Network security
Company size
201 - 500 Employees
Headquarters location
Orem, UT, US
Year founded
2000