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Customer Support Jobs in Greer, SC (NOW HIRING)

Worldwide TechServices

Dynamic PC Support

Greenville, SC · On-site

$17/hr

Provide customer support for designated equipment * Answer client questions in a professional manner * Accept and deliver all service calls assigned within the established service level agreement for ...

DSI

Retail Support Specialist

Spartanburg, SC · On-site

$26/hr

Customer Support * Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. * Resolve inquiries related to billing, account updates, plan ...

DSI

Retail Support Specialist

Spartanburg, SC · On-site

$26/hr

Customer Support * Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. * Resolve inquiries related to billing, account updates, plan ...

DSI

Retail Support Specialist

Spartanburg, SC

$26/hr

Customer Support * Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. * Resolve inquiries related to billing, account updates, plan ...

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Showing results 21-40

All JobsCustomer Support JobsCustomer Support Jobs in Greer, SC

Customer Support information

See Greer, SC salary details

$11

$18

$27

How much do customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer support in Greer, SC is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Greer, SC? The most popular types of Customer Support jobs in Greer, SC are:
What are popular job titles related to Customer Support jobs in Greer, SC? For Customer Support jobs in Greer, SC, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Greer, SC look for? The top searched job categories for Customer Support jobs in Greer, SC are:
What cities near Greer, SC are hiring for Customer Support jobs? Cities near Greer, SC with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Greer, SC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.

Client Support Specialist - 3rd Shift

Safe Harbor

Greenville, SC • On-site

$16 - $21.50/hr

Part-time

Re-posted 7 days ago

Job description

The 3rd Shift Client Support Specialist (CSS) is an essential member of the Shelter Operations and Client Support Team. This positionis responsible forensuring overnight safety, structure, and basic client support within the shelter environment. The CSS providesa trauma-informed presence, performs regular shelter walk-throughs, completes documentation, and addresses overnight shelter needs. The CSS helpsmaintaina calm, supportive environment during overnight hours and supports agency protocols for safety, cleanliness, and access.

This is a part-time, hourly, and non-exempt position.


Reports to:Director of Shelter Operations


Work Schedule & Availability:Must be available to work between the hours of 10:00PM and8:30am,including weekends.

Key Responsibilities

Shelter Safety & Overnight Support

  • Maintain a consistent and calm presence throughout the shelter during overnight hours.
  • Conduct routine shelter walk-throughs toobservesafety, cleanliness, or emotional concerns.
  • Monitor interior and exterior doors/gates to ensure secure access.
  • Respond to client needs, emotional concerns, or disturbances using de-escalation and trauma-informed practices.
  • Notify supervisors or on-call staff of any safety concerns or major incidents.

Facility Oversight & Documentation

  • Complete assigned overnight tasks, including documentation of walk-throughs, incident reports, supply needs, and helpline calls.
  • Assistwith light cleaning tasks, supply restocking, or room readiness preparation as needed.
  • Dispenseover the counter(OTC) medications and personal care itemsin accordance withpolicy, logging all distribution.
  • Support maintenance of orderly staff spaces and shared areas during overnight shifts.

Communication & Team Collaboration

  • Communicate effectively with incoming staff to relay important updates orconcernsovernight.
  • Document all relevant activity in agency-approved databases or logs beforeendof shift.
  • Participate in shelter walk documentation and follow assigned checklists for shift duties.
  • Maintain communication with Shelter Operations leadershipregardingemerging client patterns, facilityneedsorshift issues.

Client Interaction (General)

  • Provide respectful, trauma-informed interaction to any clients awake during the shift.
  • Offer clear structure reminders (e.g., quiet hours, shared space use) in line with community living expectations.
  • Respond calmly and supportively to clients experiencing emotional distress or conflict.

Qualifications

  • 1-2 years of experience in shelter, residential, or overnight support environments preferred.
  • Understanding trauma-informed care, community living structure, and behavioral support.
  • Strong communication, observation, and documentation skills.
  • Ability to work independently and follow structured overnight protocols.
  • High school diploma or GEDrequired.
  • Computer literacy (Outlook, Teams, Word, database entry).
  • Ability to lift and transport supplies (up to 25-30 pounds)
  • Valid driver's license and reliable transportation preferred.

Work Environment & Physical Requirements

  • Residential shelter environment with minimal supervision during overnight hours.
  • Requires walking, light lifting, and movement throughout the shelter during shifts.
  • Mustmaintainprofessionalism and emotional regulation in high-stress or emergency situations.
  • Adheres to confidentiality and safety protocols at all times.
  • $2.00 shift differential from 12am to 8am

Agency Commitment

Safe Harbor is committed to providing trauma-informed, respectful, and supportive services to survivors of domestic abuse. Staff are expected to uphold agency values,maintainconfidentiality, and contribute to a safe and welcoming shelter environment.

Apply