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Customer Support Jobs in Williston, SC (NOW HIRING)

Cloudbeds

Director of Customer Support

North, SC · Remote

$180K - $190K/yr

As Director of Customer Support, you will lead our global support organization and own the experience hoteliers have when they need us most. This is a builder's role at a pivotal moment. We are ...

ThompsonGas

Customer Service Representative

Aiken, SC · On-site

$13.75 - $18.50/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal ...

ThompsonGas

Customer Service Representative

Aiken, SC

$13.50 - $18.50/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal ...

Liveops

Remote Spanish Bilingual Customer Service

Aiken, SC · Remote

$13.25 - $16.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Carrier

Customer Service Centre Agent

Neeses, SC · On-site

$24K - $49K/yr

As part of our customer support function, you'll play an important role in delivering excellent service to our clients. From the very beginning, we'll provide you with comprehensive onboarding and ...

NexRep

Healthcare Customer Service Specialists

Aiken, SC · On-site

$16/hr

Handling inbound calls and providing a positive customer support experience * Researching and responding to questions and concerns * Establishing and applying a strong working knowledge of pharmacy ...

New

Home Depot

Store Support

Aiken, SC · On-site

$12.75 - $16/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Aiken, SC · On-site

$12.75 - $16/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Prime Time Healthcare

Cath Lab

Aiken, SC · On-site

$1.9K - $2.6K/wk

Round-the-clock customer support 24/7 * Unlimited referral bonus up to $750 * Medical, vision & dental insurance * 401(k) matching program * Flexible schedules * Travel discounts Prime Time Health ...

Prime Time Healthcare

Med Surg

Aiken, SC · On-site

$1.8K - $2.0K/wk

Round-the-clock customer support 24/7 * Unlimited referral bonus up to $750 * Medical, Vision & Dental insurance * 401(k) Matching Program * Flexible Schedules * Travel Discounts Prime Time Health ...

Prime Time Healthcare

RN Med Surg in Aiken, SC

Aiken, SC · On-site

$1.8K - $2.0K/wk

Round-the-clock customer support 24/7 * Unlimited referral bonus up to $750 * Medical, Vision & Dental insurance * 401(k) Matching Program * Flexible Schedules * Travel Discounts Prime Time Health ...

Prime Time Healthcare

RN OR in Aiken, SC

Aiken, SC · On-site

$1.9K - $2.1K/wk

Round-the-clock customer support 24/7 * Unlimited referral bonus up to $750 * Medical, Vision & Dental insurance * 401(k) Matching Program * Flexible Schedules * Travel Discounts Prime Time Health ...

Energy Exemplar

Customer Success Manager

North, SC · On-site

Drive adoption of AI and best practices to enhance customer engagement, improve operational efficiency, and support data driven decision making * Regularly communicate with customers regarding ...

Lose Design

Customer Service- Part Time

Aiken, SC · On-site

$30.50/hr

Customer Service- Part Time Aiken, SC, United States About the Job We are looking for a Customer ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

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All JobsCustomer Support JobsCustomer Support Jobs in Williston, SC

Customer Support information

See Williston, SC salary details

$10

$16

$23

How much do customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer support in Williston, SC is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.50 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What job categories do people searching Customer Support jobs in Williston, SC look for?

The top searched job categories for Customer Support jobs in Williston, SC are:

What cities near Williston, SC are hiring for Customer Support jobs?

Cities near Williston, SC with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Williston, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,399 per year, or $16.1 per hour.

Director of Customer Support

Cloudbeds

North, SC • Remote

$180K - $190K/yr

Full-time

Re-posted 4 days ago

Job description

How You'll Make an Impact:

As Director of Customer Support, you will lead our global support organization and own the experience hoteliers have when they need us most. This is a builder's role at a pivotal moment. We are transforming reactive support into proactive partnership, combining AI at scale with the empathy of true hospitality. You will be accountable for the health of the queue, the quality of every answer, and the wellbeing of the people who deliver it - raising first contact resolution and driving down resolution times while keeping the customer experience human.

Our Customer Support Team:

Forget the stuffy corporate office. We are a completely remote global team of innovators and hospitality experts. The support organization spans roughly 66 coaches and advanced support specialists across LATAM, EMEA, and APAC, organized into teams led by experienced leads and senior leads. We are our clients' secret weapon and trusted advisor, and we are rebuilding how support works from the ground up.

What You Bring to the Team:

  • Lead a global, multi-time-zone customer support organization with full accountability for first contact resolution, response and resolution times, CSAT, and retention
  • Bring a track record of moving the metrics that matter and rebuilding team health and morale after periods of high pressure
  • Apply deep hospitality or hospitality-technology experience to every escalation and process decision - you understand property operations, distribution, and what downtime costs a hotelier in real time
  • Deploy AI-assisted support with strong instincts for where it helps the hotelier and where it gets in the way - accuracy over scale
  • Translate technical and operational concepts into clear, practical guidance for non-technical customers and internal teams
  • Lead other leaders with empathy and accountability across multiple regions, languages, and cultures

What Sets You Up for Success:

  • 8+ years in customer support or service, including at least 4 years leading teams with experience leading other leaders
  • Bachelor's degree or equivalent experience in hospitality, business, or technology
  • Experience scaling a high-volume support function through significant change or transformation
  • Excellent crisis management and escalation handling with confident cross-functional alignment across Product, Onboarding, and Account Management
  • A bias toward fixing root causes - you challenge process that creates unnecessary work and prove a fix by hand before automating it
  • Experience leading distributed teams across multiple regions, languages, and cultures

Bonus Skills to Stand Out :

  • Senior leadership experience managing managers across multiple regions
  • Advanced degree in Hospitality or Business
  • Experience standing up a customer recovery or save motion for at-risk accounts

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180,000 - $190,000 USD (The salary is only for US-based candidates). Please note that we maintain high flexibility, and packages above this range will be considered.

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