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Customer Support Jobs in Baton Rouge, LA (NOW HIRING)

Photo Specialist

Denham Springs, LA ยท On-site

$15.50 - $20.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Greenwell Springs, LA ยท On-site

$16.25 - $21.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baker, LA

$16.75 - $22.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA ยท On-site

$14.50 - $19.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA

$14.50 - $19.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Walker, LA ยท On-site

$15.50 - $20.75/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA ยท On-site

$14.75 - $19.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Walker, LA ยท On-site

$15.50 - $20.75/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA

$14.75 - $19.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA

$14.75 - $19.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Baton Rouge, LA ยท On-site

$14.75 - $19.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Greenwell Springs, LA ยท On-site

$16.25 - $21.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Store Support

Gonzales, LA ยท On-site

$13 - $16.25/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... Store Support Auto req ID: 300001166

Store Support

Baton Rouge, LA ยท On-site

$14.50 - $18/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Baton Rouge, LA ยท On-site

$14.50 - $18/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Gonzales, LA ยท On-site

$13 - $16.25/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Gonzales, LA ยท On-site

$13 - $16.25/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Showing results 41-60

Customer Support information

See Baton Rouge, LA salary details

$11

$18

$27

How much do customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer support in Baton Rouge, LA is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Baton Rouge, LA?

The most popular types of Customer Support jobs in Baton Rouge, LA are:

What are popular job titles related to Customer Support jobs in Baton Rouge, LA?

For Customer Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What cities near Baton Rouge, LA are hiring for Customer Support jobs?

Cities near Baton Rouge, LA with the most Customer Support job openings:

Infographic showing various Customer Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,342 per year, or $18.4 per hour.

Senior Call Center Specialist

Window World of Baton Rouge, LLC

Baton Rouge, LA โ€ข On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Summary

America's leading replacement window company, Window World, is looking for a Senior Call Center Representative to join our headquarters in Baton Rouge, LA. In this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with products and services-related questions and resolving customer concerns with urgency. Bring your customer support skills and determination, and we'll give you the tools you need to succeed. We want you to climb the ladder with us so ask about the opportunities for growth at Window World!

Responsibilities

  • Handle customer inquiries through various communication channels including over the phone, email, online chat, text messaging, or in person
  • Answers questions related to products, policies, and services offered by the organization
  • Schedule appointments for estimates, installations, and other related services
  • Review customer account information to identify and resolve customer concerns and escalate issues beyond their expertise level
  • Engage appropriate resources and route calls for followup and resolution
  • Accurately create and update customer accounts and input records of customer interactions
  • Collect and process payment transactions
  • Contact customers in support of outbound program initiatives
  • Recommend improvements in processes, policies, and procedures to prevent future gaps in customer experience
  • Actively support and meet the organization's performance metrics including call quality, call handling time, call wrap time, and attendance
  • Provide assistance with training and orientation for other Team Members when assigned
  • Performs other duties as assigned or requested by management
Qualifications
  • High school diploma or equivalent
  • 1 year of experience in customer service or call center work setting (2+ years is a plus)
  • Excellent customer service skills including active listening and critical thinking
  • Proficient computer skills including Microsoft Office products
  • Accuracy in data entry and proficient typing skills
  • Service-oriented with desire to resolve customer issues
  • Positive, upbeat attitude and team player
  • Ability to work in-person during office hours: Monday - Friday, 8:00 am - 5:00 pm, and rotating Saturdays 8:00 am - 12:00 pm; 8405 Airline Hwy, Baton Rouge, LA 70815
Benefits
  • Job Type: Hourly, at $16-$18 (may vary depending on experience)
  • Paid weekly!
  • 401k with company matching contributions!
  • Comprehensive benefits package including, vision, dental, and health insurance
  • Paid time off (PTO) and vacation that accrues over time
  • Opportunities for advancement and bonuses
Don't Miss your WINDOW to Apply!

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