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Customer Support Operations Manager Jobs in Dallas, TX

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ... Identify opportunities to enhance customer satisfaction and operational efficiency Qualifications ...

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

Control distribution management, awareness and implementation along with daily audits on orders ... Must have ability to change shifts as needed to meet operational needs. * Occasional evening or ...

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with ... Ability to manage multiple projects simultaneously * Great with first impressions and can engage a ...

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and ... Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Additional ...

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with ... Ability to manage multiple projects simultaneously * Great with first impressions and can engage a ...

Customer Support Specialist

Greenville, TX · On-site

$15 - $20/hr

Overview Responsible for efficiently managing customer accounts, processing orders, and ensuring ... Perform all core customer support responsibilities including order processing, warranty claims ...

Customer Support Specialist

Greenville, TX · On-site

$15 - $20/hr

Overview Responsible for efficiently managing customer accounts, processing orders, and ensuring ... Perform all core customer support responsibilities including order processing, warranty claims ...

Customer Support Specialist

Greenville, TX · On-site

$15 - $20/hr

Description Overview Responsible for efficiently managing customer accounts, processing orders, and ... Perform all core customer support responsibilities including order processing, warranty claims ...

Customer Support Specialist

Plano, TX

$17.25 - $23.25/hr

Customer Support Specialist About us Boxes4 U is now a proudly employee-owned company! Our ... Communicate and cooperate with co-workers, managers, customers and vendors * Other duties as ...

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are looking for a Customer Support Specialist to serve as the primary point of contact for our ... Ability to manage multiple tasks and prioritize effectively * Detail-oriented with strong ...

Showing results 41-60

Customer Support Operations Manager information

See Dallas, TX salary details

$44K

$122.3K

$134K

How much do customer support operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer support operations manager in Dallas, TX is $122,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a customer support operations manager?

A Customer Support Operations Manager oversees the daily operations of a customer support team, ensuring efficient service delivery and customer satisfaction. Their responsibilities include managing support staff, optimizing workflows, implementing support technologies, and analyzing performance metrics. They also work to resolve escalated customer issues and develop strategies to improve the overall customer experience. This role is crucial for maintaining high standards in customer service and aligning support functions with business goals.

How does a customer support operations manager typically collaborate with other departments to improve customer experience?

A Customer Support Operations Manager frequently works cross-functionally with teams such as Product, Engineering, and Sales to relay customer feedback, identify recurring issues, and drive process improvements. By participating in regular meetings and sharing support data, they help prioritize feature requests and advocate for customers’ needs. This collaboration ensures that the customer support team is aligned with broader company goals and can proactively address pain points, ultimately enhancing the overall customer journey.

What are the key skills and qualifications needed to thrive as a customer support operations manager, and why are they important?

To thrive as a Customer Support Operations Manager, you need strong leadership abilities, analytical skills, and experience in customer service management, often supported by a relevant bachelor's degree. Familiarity with customer relationship management (CRM) software, support ticketing systems, and performance analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help you drive results and foster a positive customer-focused culture. These competencies ensure efficient operations, high customer satisfaction, and continual improvement in support processes.

What is the difference between Customer Support Operations Manager vs Customer Service Supervisor?

AspectCustomer Support Operations ManagerCustomer Service Supervisor
CredentialsRelevant experience, leadership skills, industry knowledgeCustomer service experience, communication skills
Work EnvironmentOversees multiple teams, strategic planningManages frontline support staff, daily operations
Employer & Industry UsageTech, retail, telecom companiesCall centers, retail stores, service providers
Search & Comparison IntentFocus on management, operations, strategyFocus on frontline support, team supervision

The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.

What cities near Dallas, TX are hiring for Customer Support Operations Manager jobs?

Cities near Dallas, TX with the most Customer Support Operations Manager job openings:

Infographic showing various Customer Support Operations Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $122,052 per year, or $58.7 per hour.

$17.75 - $24/hr

Full-time

Re-posted 17 days ago


Job description

Company Description

Beloform Craft is a forward-thinking company committed to developing innovative solutions and empowering individuals to reach their full potential. We believe that strong leadership is the foundation of sustainable growth, and we invest in cultivating future leaders who can drive impact, inspire teams, and contribute to long-term success.

Job Description

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of contact for customer inquiries, offering solutions, guidance, and support with a high level of professionalism and care.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and internal systems
  • Resolve customer issues efficiently while maintaining a positive experience
  • Provide accurate information about products, services, and policies
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with internal teams to address complex inquiries and improve service processes
  • Identify opportunities to enhance customer satisfaction and operational efficiency
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Supportive and collaborative work environment
  • Ongoing training and skill development
  • Full-time position with stable schedule