Customer Support
Augusta, GA · On-site
$14 - $18/hr
... center operations. • Prior experience in a call center environment is required. • Deliver excellent customer service over the phone. • Negotiate and process save/service order requests from ...
Customer Support
Augusta, GA · On-site
$14 - $18/hr
... center operations. • Prior experience in a call center environment is required. • Deliver excellent customer service over the phone. • Negotiate and process save/service order requests from ...
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to ... management as needed. * Support daily administrative tasks to ensure smooth operations.
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Operations Manager
Alpharetta, GA · On-site
$115K - $130K/yr
Operations Reports to (position): EVP of Specialized Trades and Product Level / Grade: General ... Familiarity with CRM or customer support platforms (Salesforce, Zendesk, HubSpot, or similar)
Quick apply
Be Seen First
Operations Manager
Alpharetta, GA · On-site
$115K - $130K/yr
Operations Reports to (position): EVP of Specialized Trades and Product Level / Grade: General ... Familiarity with CRM or customer support platforms (Salesforce, Zendesk, HubSpot, or similar)
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We ... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ...
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We ... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ...
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Assistant
Atlanta, GA · On-site
$49K - $52K/yr
We are seeking a highly organized and customer-focused Customer Support Assistant to join our ... management as needed. * Support daily administrative tasks to ensure smooth operations.
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... improve customer satisfaction and business performance. Participate in and support collaborative ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... improve customer satisfaction and business performance. Participate in and support collaborative ...
Operations Manager
Ellabell, GA · On-site
$106K - $112K/yr
Work with internal and external customers to meet and exceed our customer satisfaction and ... This position is required to fill in where needed, including but not limited to all supporting ...
Quick apply
Operations Manager
Ellabell, GA · On-site
$106K - $112K/yr
Work with internal and external customers to meet and exceed our customer satisfaction and ... This position is required to fill in where needed, including but not limited to all supporting ...
Part 107 Ground Support Operations
Mcdonough, GA · On-site
$18/wk
... companies manage workforce demand and maintain operational efficiency. We are seeking a highly ... Flight Operations and Support * Participate in daily team briefs and operational updates.
Quick apply
Part 107 Ground Support Operations
Mcdonough, GA · On-site
$18/wk
... companies manage workforce demand and maintain operational efficiency. We are seeking a highly ... Flight Operations and Support * Participate in daily team briefs and operational updates.
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... customer satisfaction and business performance. * Participate in and support collaborative ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... customer satisfaction and business performance. * Participate in and support collaborative ...
Customer Support Coordinator
Atlanta, GA · On-site
$18.50 - $23.25/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... customer satisfaction and business performance. * Participate in and support collaborative ...
Customer Support Coordinator
Atlanta, GA · On-site
$18.50 - $23.25/hr
Maintain working knowledge of all Resource Management and Field Operations processes around work ... customer satisfaction and business performance. * Participate in and support collaborative ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
Customer Support Specialist
$60K - $67K/yr
... operational excellence. Based in Atlanta, GA, we pride ourselves on building long-lasting ... Ability to multitask and manage time efficiently * Proficiency with CRM tools and Microsoft Office ...
Customer Support Specialist
$60K - $67K/yr
... operational excellence. Based in Atlanta, GA, we pride ourselves on building long-lasting ... Ability to multitask and manage time efficiently * Proficiency with CRM tools and Microsoft Office ...
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
Part 107 Ground Support Operations
Hampton, GA · On-site
$50K - $67K/yr
... companies manage workforce demand and maintain operational efficiency. We are seeking a highly ... Flight Operations and Support * Participate in daily team briefs and operational updates.
Quick apply
Part 107 Ground Support Operations
Hampton, GA · On-site
$50K - $67K/yr
... companies manage workforce demand and maintain operational efficiency. We are seeking a highly ... Flight Operations and Support * Participate in daily team briefs and operational updates.
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
Quick apply
The team is responsible for delivering high-quality customer support, operational fulfilment, and ... Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
... data management software to simplify the day-to-day challenges of Head Start operations with ... A Little About the Role The Bilingual Customer Support Specialist will be responsible for ...
Customer Support Operations Manager information
See Georgia salary details
$37.6K - $44.6K
3% of jobs
$44.6K - $51.5K
0% of jobs
$51.5K - $58.5K
3% of jobs
$58.5K - $65.5K
2% of jobs
$65.5K - $72.5K
2% of jobs
$72.5K - $79.5K
3% of jobs
$79.5K - $86.5K
1% of jobs
$86.5K - $93.5K
1% of jobs
$93.5K - $100.4K
0% of jobs
$100.4K - $107.4K
1% of jobs
$108.1K is the 25th percentile. Wages below this are outliers.
$107.4K - $114.4K
83% of jobs
$37.6K
$104.4K
$114.4K
How much do customer support operations manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for customer support operations manager in Georgia is $104,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,100.00 and $113,100.00 per year, depending on experience, location, and employer.
What is a customer support operations manager?
A Customer Support Operations Manager oversees the daily operations of a customer support team, ensuring efficient service delivery and customer satisfaction. Their responsibilities include managing support staff, optimizing workflows, implementing support technologies, and analyzing performance metrics. They also work to resolve escalated customer issues and develop strategies to improve the overall customer experience. This role is crucial for maintaining high standards in customer service and aligning support functions with business goals.
How does a customer support operations manager typically collaborate with other departments to improve customer experience?
A Customer Support Operations Manager frequently works cross-functionally with teams such as Product, Engineering, and Sales to relay customer feedback, identify recurring issues, and drive process improvements. By participating in regular meetings and sharing support data, they help prioritize feature requests and advocate for customers’ needs. This collaboration ensures that the customer support team is aligned with broader company goals and can proactively address pain points, ultimately enhancing the overall customer journey.
What are the key skills and qualifications needed to thrive as a customer support operations manager, and why are they important?
To thrive as a Customer Support Operations Manager, you need strong leadership abilities, analytical skills, and experience in customer service management, often supported by a relevant bachelor's degree. Familiarity with customer relationship management (CRM) software, support ticketing systems, and performance analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help you drive results and foster a positive customer-focused culture. These competencies ensure efficient operations, high customer satisfaction, and continual improvement in support processes.
What is the difference between Customer Support Operations Manager vs Customer Service Supervisor?
| Aspect | Customer Support Operations Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Relevant experience, leadership skills, industry knowledge | Customer service experience, communication skills |
| Work Environment | Oversees multiple teams, strategic planning | Manages frontline support staff, daily operations |
| Employer & Industry Usage | Tech, retail, telecom companies | Call centers, retail stores, service providers |
| Search & Comparison Intent | Focus on management, operations, strategy | Focus on frontline support, team supervision |
The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.
What cities in Georgia are hiring for Customer Support Operations Manager jobs?
Cities in Georgia with the most Customer Support Operations Manager job openings:
Job description
Job Title: Retention call center agents
Location: ONSITE Augusta, GA 30907
The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
• Promote and retain products and services.
• Experience in customer retention or sales and call center operations.
• Prior experience in a call center environment is required.
• Deliver excellent customer service over the phone.
• Negotiate and process save/service order requests from customers.
• Interact with customers patiently, tactfully, and efficiently.
• Clearly explain applicable fees and adjustments to customers.
• Offer product and service options tailored to customer needs.
• Demonstrate active listening skills.
Follow structured call flows to enhance the customer experience.
Location: ONSITE Augusta, GA 30907
The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
• Promote and retain products and services.
• Experience in customer retention or sales and call center operations.
• Prior experience in a call center environment is required.
• Deliver excellent customer service over the phone.
• Negotiate and process save/service order requests from customers.
• Interact with customers patiently, tactfully, and efficiently.
• Clearly explain applicable fees and adjustments to customers.
• Offer product and service options tailored to customer needs.
• Demonstrate active listening skills.
Follow structured call flows to enhance the customer experience.
About Apptad
Sourced by ZipRecruiter
Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Reston, VA, US
Year founded
2018