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Customer Support Associate Jobs in Naples, FL (NOW HIRING)

Home Depot

Store Support

Naples, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Naples, FL

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Naples, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Naples, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bonita Springs, FL · On-site

$14 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Naples, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Estero, FL

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Naples, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Estero, FL · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Naples, FL

Customer Support Associate information

See Naples, FL salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support associate in Naples, FL is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.73 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Naples, FL?

The most popular types of Customer Support jobs in Naples, FL are:

What are popular job titles related to Customer Support Associate jobs in Naples, FL?

For Customer Support Associate jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Naples, FL look for?

The top searched job categories for Customer Support Associate jobs in Naples, FL are:

What cities near Naples, FL are hiring for Customer Support Associate jobs?

Cities near Naples, FL with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,212 per year, or $18.9 per hour.

Customer Support - Dispatch/Following Up

NEST - Integrated Facilities Management

Bonita Springs, FL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

ACT Support Associate - Dispatching & Follow Ups
Location: Bonita Springs, FL
Schedule: Tuesday to Thursday from 10AM to 7PM ET.
Fast-paced role. Big support. Strong benefits.
If you like staying busy, helping people, and being part of a team that actually works together-this might be your next move.
Who We Are
NEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we've partnered with multi-site organizations to deliver real cost savings through industry-leading technology, operational excellence, and a deep understanding of our clients' brand standards.
We believe great service starts with great people-and we invest in teams that care about doing things right.
What You'll Do
You'll be right in the middle of the action-connecting clients, service providers, and internal teams to keep operations running smoothly.
  • Be the friendly, professional first point of contact via phone, email, text, and chat
  • Dispatch and schedule Independent Service Providers (ISPs) across the U.S.
  • Track, update, and manage work orders so nothing falls through the cracks
  • Follow up to confirm services are completed-then close the loop
  • Prioritize work based on urgency and service level agreements (SLAs)
  • Collect invoices, signed work orders, and required documentation
  • Keep clear, detailed notes so everyone stays informed and aligned
  • Help onboard new service providers and support coverage needs
  • Problem-solve in real time, handle basic issues, and escalate when needed
  • Multitask like a pro-calls, systems, and updates all at once
  • Jump in to support teammates when things get busy

Busy? Yes. Boring? Never.
Who Thrives in This Role
  • People who enjoy fast-paced, high-energy environments
  • Team players who like collaborating and supporting others
  • Strong communicators who keep things professional and positive
  • Organized multitaskers who stay cool under pressure

Requirements:
  • High school diploma or GED
  • 1-2 years of customer service experience
  • Comfortable with computers and learning new systems

Pay & Perks
  • Starting at $20/hr
  • Bonus opportunities
  • 40 hours Vacation + 32 hours Personal (Year 1)
  • 40 hours Paid Sick Time
  • Medical plans - NEST helps cover the cost
  • 401(k) with company match
  • Employer-paid life insurance ($15,000)
  • Employee Assistance Program (EAP)
  • Optional Dental, Vision, Pet Insurance, Legal & Identity Protection
  • Company-sponsored engagement & philanthropic events

Our Values
  • Innovation: Delivering real cost-saving strategies through technology and operational excellence
  • Helping: Supporting our clients, communities, service providers, and employees
  • Together: Building trusted partnerships through respect, teamwork, and exceptional service

Equal Opportunity Employer
NEST is proud to be an Equal Opportunity and Equal Pay Employer. We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.
Pre-Employment Requirements
Before officially joining NEST, candidates must successfully complete:
  • A pre-employment skills assessment
  • Background check
  • Drug screening

If you want solid pay, great benefits, and a role where the day flies by-apply today.
We're excited to meet you.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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